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Sheraton North Houston at George Bush Intercontinental

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Sheraton North Houston at George Bush Intercontinental
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557 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton North Houston at George Bush Intercontinental
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Showing 517: English reviews
West Hartford, Connecticut
Reviewed 25 February 2015 via mobile

This was a conveniently located hotel for a recent business trip. I did notice flight noise from IAH as well as conversations from other guest rooms; the walls and doors were a bit on thin side. Staff at check in and in the bistro were friendly. Work out facilities were ok with tread mill, stair climber, bikes, etc. Might be...

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Helpful?
1Thank Int_Bus_Travel
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Int_Bus_Travel, Thank you for taking the time to post your review. We are glad to hear you found the location of the hotel convenient and our staff friendly for your recent business trip. We apologize if you found the hotel slightly noisy. For your next visit, please ask for a room facing away from the airport and we will be...

Nampa, Idaho
Reviewed 25 February 2015

The hotel very quiet and the staff was very nice, they have a restaurant in the hotel the food was good. We needed to stay an extra night due to our flight being canceled and was able to book the same room for another night.

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Helpful?
Thank Foxxyone
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Foxxyone, Thank you for taking the time to post your wonderful review regards to your recent stay with us. We also would like to thank you for your compliment for our hotel being very nice. We are delighted to hear you found the hotel to be quiet with great staff and enjoyed our restaurant. We look forward to welcoming you...

Reviewed 25 February 2015 via mobile

This hotel was alright but the rooms were small and some of the service lacked. I will say the hotel was renovated but the amenities were not the nicest. The restaurant was good. My biggest recommendation is to improve on the cleanliness. Overall, it wasn't terrible.

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Helpful?
Thank Amy G
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Amy G, Thank you for taking the time to post your review. We are sorry to hear you had a mixed feeling about your stay with us rather than exceeding your expectation. Based on your valuable feedback, we will continue to work towards providing best home away from home experience for all of our valued guest. Look forward to welcoming...

New York City, New York
Reviewed 24 February 2015 via mobile

Our family of four stayed here last minute due to a surprise layover. Shuttle service was fast and efficient from the airport. We had a king suite which had a pullout sofa and we also asked for an adult cot (delivered quickly from housekeeping). The room was very spacious for the four of us, newly decorated and clean. Booking the...

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Helpful?
Thank TravelsFromHK
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

TravelsFromHK, Thank you for taking the time to post your review regards to your recent stay with us. We are delighted to hear we were able to turn things around your negative air travel experience into something positive by providing efficient shuttle, spacious updated clean room, quick response to your request by our housekeeping staff and club lounge access. We...

Reviewed 23 February 2015 via mobile

The room was clean, bedding nice, and bathroom ok. I gave this hotel a 3 bc it was the loudest airport hotel I've ever stayed in. I think the windows are very old and need replaced. The walls are thin as u can hear conversation in the halls and doors closing. Not a very good night sleep...

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Helpful?
Thank gossipsquirrel
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

gossipsquirrel, Thank you for taking the time to post your review. We are delighted to hear you found the hotel's cleanliness to your satisfaction. However, we are sorry to hear you found the hotel noise level not meeting your expectation. When you return next time, please ask for a quiet room facing away from the airport and we will be...

montana
Reviewed 10 February 2015

This is everything you need in an airport hotel. The shuttle was always available. Never waited more than a few minutes. Rooms were clean, the bed was comfortable. Yes, there is some airport noise, it is after all at the airport. We stayed twice, a week apart. The first time at the restaurant was not good. A completely apathetic waitress,...

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Helpful?
1Thank magic69ball
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

magic69ball, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you have enjoyed your stay with us and appreciate setting us as a standard for what airport hotel should be. I would also like to also take this opportunity to apologize for service you received in our restaurant during your first...

New York City, New York
Reviewed 9 February 2015 via mobile

Clean, conveniently located airport hotel at Houston IAH. Friendly, helpful staff. But no hotel which is targeting business travelers should offer an internet connection as slow as 1 Mbps (download)/ 0.1 Mbps (upload) - completely useless.

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Thank Anton G
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Anton G, Thank you for taking the time to post your review. My apology for any issues you have encountered due to slow internet speed. During the renovation last year, we have completely upgraded our entire guest network and we provide minimum 5 mbps upload and download speed. As you have mentioned, we understand the importance of fast internet speed...

Saskatchewan, Canada
Reviewed 4 February 2015

I have to say I have never stayed at a hotel that was so noisy! It might have been the location of my room but it felt as if every plane taking off was coming right through the hotel!! I understand it is an airport hotel but I have stayed in other airport hotels that were soundproofed. This went on...

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Helpful?
Thank RheaJeena
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Rheajeena, Thank you for taking the time to share your recent experience. We would like to apologize for falling short of your expectation due to noisy neighbor and airplane noise. Next time you come to visit, please ask for a room on opposite side of the airport on the lower floor. Despite of it all, we thank you for recognizing...

Portland, Oregon, United States
Reviewed 3 February 2015

I used Starwood points to book my room, which was a nice bonus for me on my overnight stopover between flights. I was upgraded to the club level, but left too early for the airport to partake of their sumptuous breakfast buffet (hot items and delicious looking pastries) -- had I known I would have gotten up 30 minutes earlier....

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Helpful?
1Thank Maja B
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Maja B, Thank you so much for taking the time to post your wonderful review. We are delighted to hear we have exceeded your expectation by far. We are constantly striving to make sure we exceed every guest expectation and we truly appreciate your recognition. We are sorry to hear you have missed our wonderful club lounge breakfast but we...

Farmington Hills, Michigan
Reviewed 28 January 2015

Sheraton Hotels usually stand out for me but this one was just average. The rooms, lobby area, meeting rooms were clean but looked worn. The staff was good but didn't go out of their way to show friendliness. The food that was served at our meetings was great so i was happy with that.

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Helpful?
Thank GManEagle
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

EagleForever, Thank you for taking the time to post your review. We are delighted to hear you have enjoyed the food served during your meeting. However, I'm sorry to hear you felt your stay with us was average. We are constantly striving to exceed every guest expectation and my apology for falling short of your expectation this time. We hope...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Blvd, Houston, TX 77032-2316
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM401 - RM1,667 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#59 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton North Houston at George Bush Intercontinental staff and other travellers.
4 questions
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Anchorage, Alaska
3 months ago
Nassau, New Providence Island
Edmonton, Canada
11 months ago

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Questions? Get answers from Sheraton North Houston at George Bush Intercontinental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner suite”
 of 5 bubbles lovingztravel, 18 Jan 2017 | Read review
“close to George Bush International”
 of 5 bubbles Ausam2015, 14 Jan 2017 | Read review
“I would recomment you look at other hotels in the area. There are many hotels to choose from. Spend your money where it is appreciated!”
 of 5 bubbles cdntraveladdicts, 29 Dec 2016 | Read review
“Rooms were quiet, had a corner suite that was a little weird with the shape of the room.”
 of 5 bubbles tgrdecker, 2 Dec 2016 | Read review
“The ends of the hallways are quietest”
 of 5 bubbles Rama04, 1 Dec 2016 | Read review
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