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Sheraton North Houston at George Bush Intercontinental

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Sheraton North Houston at George Bush Intercontinental
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532 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton North Houston at George Bush Intercontinental
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Showing 497: English reviews
Richmond, Kentucky
Level Contributor
127 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 December 2014

Spent one night there - room was clean, staff was cold but efficient. The bathroom needed attention, but was tolerable. Ordered room service - pizza was slow in coming and was way undercooked. I ended up eating the topping & throwing away the crust. Plane traffic was loud & morning cleaning staff was even louder. Again, they hit the minimum... More 

Helpful?
Thank Digger309
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Thank you for taking the time to post your review. I have shared your feedback with our department heads and we will definitely be addressing your concerns with our staff. We want to be efficient and also be able to offer memorable experience to our guest. Thank you once again for the feedback and we look forward to welcoming you... More 

Beaumont, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 December 2014

Stayed two nights in order to meet with people flying into Houston. Hotel is located close to the airport. Hotel had to prepare breakfast and lunches for two days of meetings. Hotel was comfortable and food was very good. For a place that is usually just a travel stop, this hotel is excellent. I have stayed here previously when I... More 

Helpful?
Thank fineartsdean
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

fineartsdean, Thank you for taking the time to post your wonderful review. We are delighted to hear you are a repeat customer and you have enjoyed your stay with us each time. We thank you for your patronage and we look forward to welcoming you back. More 

Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2014

i have been staying at the Sheraton Hotel now for many years and I cannot express enough how much the hotel as changed and improved over the years, The rooms have all been upgraded to a very high standard had the staff and management are all first class and will do everything possible to help and make your stay an... More 

Helpful?
Thank Paul M
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Paul M, Thank you so much for taking the time to post your wonderful review. We are delighted to hear you have enjoyed your stay with us and you plan on staying with us every time you come back to Houston area. We appreciate your wonderful feedback recognizing job well done by our staff and management. Feedback like this definitely... More 

Pensacola, Florida
Level Contributor
115 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 November 2014

This is our third time at this property this year. It is a convenient hotel for a pre-flight overnight, with shuttle service that is handy to get to the airport. We booked it through Priceline. The young lady at the front desk was efficient, and honored our request for a quiet room away from elevators and vending machines. Clean room... More 

Helpful?
Thank eenusa
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

eenusa, Thank you for taking the time to post your review. We thank you for making us your home away from home before flying out. We look forward to having you back for the 4th time soon and many more. More 

Webster, WI
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 November 2014

Our weekend trip to Houston, Tx was great. The Sheraton North is a beautiful hotel staffed with very nice people. They were friendly and helpful. Our room was excellent. Their restuarants were very nice with great food. We would stay there again

Helpful?
2 Thank Pat G
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Pat G, Thank you for taking the time to post your wonderful review regards to your recent stay with us. We are delighted to hear you have enjoyed our beautiful hotel, service provided by our nice staff and great food offered in our restaurant. We look forward to welcoming you back in the near future. More 

Honolulu, Hawaii
Level Contributor
466 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 27 October 2014

Oct 11 A free shuttle at the Houston airport dispatched us to the hotel which was much larger than expected. Our double standard at a mere $109 was luxurious for the price. But the noise of the mini-frig's compressor and the low water pressure could not be ignored. We opted for the excellent breakfast buffet at $13 pp. This was... More 

Helpful?
Thank alohatripper
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

alohatripper, Thank you so much for taking the time to post your review. We are delighted to hear you have enjoyed your stay except for noise coming from the mini fridge in the room. Even though all of our mini fridges are less than a year old, sometimes, compressors on these fridges goes bad making noise. We do keep spare... More 

Ohio
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 October 2014 via mobile

Just noticed that I could have had breakfast for two included in my stay even though I was one. Great food in the restaurant if you don't want to leave or you can play frogger like I did and go across the way for some Cajun! I would defiantly come back here for the convenience, just wish food was severed... More 

Helpful?
Thank Ronnie R
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Ronnie R, Thank you for taking the time to post your review. We are delighted to hear you had a very nice and convenient stay with us. We do sell limited number of sandwiches at front desk after restaurant is closed for late arrivals. Next time you return, I hope you will arrive prior to restaurant closing to once again... More 

Coeur d'Alene, Idaho
Level Contributor
219 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 October 2014

The hotel entrance and lobby area is very nice and modern. That is pretty much the best part of the hotel. When I arrived in my single bed room, I was overcome with a nasty mildew/musty smell that ended up all over my clothes. The room was nice and a decent size with a little area to store a couple... More 

Helpful?
Thank MartinJLD
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

martinjld, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation. I have gone over your review with our staff to make sure similar incident does not happen again in the future. I'm not sure where the misunderstanding occurred but we do offer complimentary shampoo... More 

Belo Horizonte
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 October 2014 via mobile

I had a very early arrival (6am) on a onenighter on my way from South America to Japan. The nice night clerk recognized my lifetime platinum status and got me into a room on the Club Floor (908). The room was fine (seemed recently renovated) but since was next to the service elevator it was impossible to get some sleep... More 

Helpful?
Thank WorldflyerBrazil
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Belo Horizonte, Thank you for taking the time to post your review. We value our lifetime platinum SPG members and we appreciate your loyalty. I do apologize for placing you next to the service elevator. This is not the proper procedure and we will address it with our staff. Once again, thank you for the feedback and we look forward... More 

Austin, Texas
Level Contributor
120 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 October 2014 via mobile

This Sheraton is close to the Bush International Airport. However, when in your room, you rarely hear jet noise. The front desk employees are friendly and efficient. The lobby is large and nondescript. There is a restaurant in the lobby, but it did not seem that attractive. The rooms are unremarkable but very clean. They come with the standard amenities.... More 

Helpful?
3 Thank Marcus L
John C, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Marcus L, Thank you for taking the time to post your review. We are glad to hear you found your accommodation satisfactory. We also appreciate recognizing our staff for being friendly and efficient. We look forward to welcoming you back soon. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Blvd, Houston, TX 77032-2316
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: RM356 - RM1,022 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#59 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton North Houston at George Bush Intercontinental staff and other travellers.
4 questions
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Anchorage, Alaska
1 month ago
Nassau, New Providence Island
Edmonton, Canada
10 months ago

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Questions? Get answers from Sheraton North Houston at George Bush Intercontinental staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were quiet, had a corner suite that was a little weird with the shape of the room.”
 of 5 bubbles tgrdecker, 2 Dec 2016 | Read review
“The ends of the hallways are quietest”
 of 5 bubbles Rama04, 1 Dec 2016 | Read review
“High Floor”
 of 5 bubbles harryk574, 5 Oct 2016 | Read review
“All rooms were quiet.”
 of 5 bubbles jrkiplinger, 12 Sep 2016 | Read review
“10th floor has the business lounge”
 of 5 bubbles chatchBc, 7 Sep 2016 | Read review
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