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Sheraton Suites Houston Near The Galleria

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#98 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Suites Houston Near The Galleria
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511 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Johannesburg, South Africa
Reviewed 24 December 2014 via mobile

We didi stay for a night. we had a 13h flight we were tired. Rooms was big, well situated next all shops and not far from airport as well. They provide us with a cute baby crib. The staff was good. The only thing that bother me is that their check in is at 3pm so we had to book...

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1Thank balkissa d
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites as well as our central location in the Uptown Galleria area of Houston. We look forward to welcoming you back on your next visit to...

Springfield, Massachusetts
Reviewed 10 December 2014

Needed a place to stay on a last-minute business trip to Houston, and I'm a big fan of Starwood hotels. That said, Sheratons usually aren't my go-to; my stereotype of Sheratons are of outdated, average, unimpressive hotels. Well this is my second Sheraton stay in a couple months and I'm so pleasantly surprised. This property is recently renovated, clean, modern,...

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1Thank Amanda G
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size and configuration of our guest suites. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders. We look...

Reviewed 9 December 2014

I seldom provide negative reviews of hotels. This is an exception. On the positive side, the front desk staff and restaurant team is very friendly, the lobby is in good condition and appears to have been recently updated. The hotel location is quite convenient. The beds are comfortable and meet standard Sheraton standards. Unfortunately that's where the positives end. I...

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1Thank AAEXPFlyer
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hotel and have shared your experience with all our internal stakeholders so that we can make sure that what yopu experienced never happens...

San Antonio, Texas
Reviewed 2 December 2014

This was not the best location to be on the so-called "Black Friday" as the traffic going to the Galleria was steady and slow. The room clean and decent. I think the bed was comfortable. The breakfast was quite overpriced and mediocre. Aside from the disturbance of the fire trucks with flashing lights outside the window in the middle of...

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Thank lorioun
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you found your suite clean and that the Sheraton Sweet Sleeper Bed provided you with a good night's rest. Additionally, thank you for the feedback about breakfast buffet in the restaurant, we have shared your feedback with all of the concerned...

New Orleans, Louisiana
Reviewed 1 December 2014

This room would definitely be a suite at any other hotel. There was a separate living room with a separate TV. The bedroom could be closed off from the bathroom if guest came. We had our year and a half old daughter and there was plenty of room for our portable crib. This room was given at the standard price...

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Thank travelsteve12
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel, particularly the size of your suite as well as the easy in/out parking facilities located on our hotel premises. We have shared your feedback with all stakeholders involved and appreciate the fact that you...

Galveston, Texas
Reviewed 30 November 2014

Very comfortable. Pet Friendly, People Friendly~ Everything about this Place was top notch. Pleasantly surprised the location was easy on and easy off the freeway. And Yes, All employee's were Very Accommodating, and Friendly~

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Thank kit o
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM

Calgary, Canada
Reviewed 27 November 2014

Stayed here a few years ago and again for 2 nights back in October while in town visiting friends and catching a Texans game. Overall was happy with the service and the large bedroom suite. The bed was comfortable enough, although the shower is standard at best and the sink area a bit dark. I faced the freeway but the...

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Thank GMROCKS
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the shuttle service, shower and sink areas as well as about the lack of poolside food and beverage service, we have shared your feedback with all concerned...

Boston, Massachusetts
Reviewed 10 November 2014

The hotel is centrally located in the Galleria precinct being directly over the road from the mall. There are literally 100's of restaurants in the area to choose from so eating out can be a fun experience. Rooms are large and well appointed. They are clean and show no real signs of wear. Bathrooms are also very large.Bedding is comfortable...

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Thank djfowler
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the desk chair, lighting in the suite, the internet as well as the food and beverage offering in the restaurant, we have shared your feedback with all...

Calgary, Canada
Reviewed 7 November 2014 via mobile

The hotel has great service, everyone went well over and above my expectations. Booking all my ground limos and making sure I got to where I needed to be. It is close to all kinds of shopping which is really handy for those few mins you have to yourself. As far as the downsides the rooms are cramped with too...

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1Thank travlfrek
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. Additionally, thank you for the feedback about the shower heads and the lighting in the suite, we have shared your feedback with all concerned stakeholders. We look forward to welcoming you back on your...

Oregon, United States
Reviewed 7 November 2014

While visiting our son we stayed here since it was close. The price was great so we wondered why. The rooms were upgraded. Comfortable beds. Staff was nice. We stayed in a king suite. Which was nice bur we had our daughter with us and the sofa was not a sleeper. We didn't realize until after we had unpacked. She...

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Thank Vickie W
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We look forward to welcoming you back on your next visit to Houston. With warmth, JamalM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 

Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop S, Houston, TX 77027-4204
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: RM474 - RM1,231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#18 Green Hotel in Houston
#31 Luxury Hotel in Houston
#133 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Houston Near The Galleria staff and other travellers.
7 questions
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Dallas, Texas
over a year ago
Los Angeles, California
6 months ago
Santa Barbara, CA/Dallas, TX
11 months ago
Baton Rouge, Louisiana, United States
over a year ago

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Questions? Get answers from Sheraton Suites Houston Near The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No internet service, do not stay here”
 of 5 bubbles geysug, 23 Mar 2017 | Read review
“Choose the side away from the highway if you want a quiet sleep environment”
 of 5 bubbles 742jayy, 20 Feb 2017 | Read review
“request room facing the mall to avoid traffic noise”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Join SPG (now combined with Marriott). Build up a rep.”
 of 5 bubbles 281wild, 5 Nov 2016 | Read review
“for quieter rooms, ask for a room on the back. those on the front overlook the freeway.”
 of 5 bubbles jasoncrh, 22 Oct 2016 | Read review
5 of 5