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The Lancaster

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#1 of 499 Hotels in Houston
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1,176 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Reviewed 3 days ago NEWvia mobile

Absolutely wonderful staff and concierge, Russell Casanovas is a dream! So kind and helpful and absolutely charming. He carried my stuff as he showed us to our room. The rooms are lovely and spacious, the beds are sooo comfortable, and the shower is wonderful! I loved this hotel and all its staff and extra goodies, like the snack room with...

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Helpful?
Thank Thailese C
Corpus Christi, Texas
Reviewed 5 days ago NEW

Mr. Russel was me and my friends help for the night, and he was wonderful! He was incredibly funny and directed us where we needed to go, and was more than helpful in setting the reservation. The rooms were incredibly nice.

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Thank Nicole M
UK
Reviewed 5 days ago NEW

The Lancaster is a superb, boutique type hotel in the theater district. Staff are very friendly. Rooms very comfortable with quality furnishings and fittings. Bar and restaurant on the ground floor was good (great barman...) and a free car service is provided for local trips. If we ever get back to Houston...this is the only place to stay.

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Helpful?
Thank Malim27
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. I'm glad to know that you found our accommodations comfortable, amenities great, and staff friendly and helpful. As a family-owned, independent hotel it is our goal to provide personalized service and always exceed our guests' expectations. I hope you'll be back again very soon. Best,...

Baytown, Texas
Reviewed 6 days ago NEW

I attended a soiree one spring night till early in the morning. I was in the company of others and red was spilling all over our all white wardrobe. The piano was so inviting. I amazed many but in reality I was only drunk and inexperienced on the ivories. Do you think they all really noticed?

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Thank sno83k
The Woodlands, Tx
Reviewed 6 days ago NEW

Great hotel in the middle of the theater and performance arts district within short walk to the Alley, Symphony, Opera, Ballet and other venues. Redecorated rooms with a wonderful ambiance. Excellent restaurant with great food and good wine list. Friendly staff.

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Thank Peter P
LancasterManagement, Manager at The Lancaster, responded to this review

What a wonderful review! Thanks for taking the time to write it. I hope you'll be back to stay with us again very soon. Best, Lauren W, Hotel Management

Victoria, Texas
Reviewed 1 week ago

The Lancaster is perfectly situated downtown in the theatre district of Houston. It was only a 5 minute walk to the downtown Aquarium where we planned dinner and only 5 minutes from the Theatre for us to watch the Nutcracker. Our room was very clean and comfortable. One of the most comfortable beds I have ever slept in. It was...

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Thank Jodie T
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. Our location in the Theater District truly can't be beat! And our beds are definitely the best- like sleeping on a cloud! I hope you'll be back again very soon. Best, Lauren W, Hotel Management

Calgary, Canada
Reviewed 1 week ago

The Lancaster is located within the theatre district of downtown Houston. The hotel excels in making their guests feel like they are welcomed. The rooms are well appointed - with big comfortable beds. The free wifi is fast. The free breakfast was from a menu. I would have preferred if the breakfast was a buffet. The valet parking was good...

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Thank allanbowers
LancasterManagement, Manager at The Lancaster, responded to this review

Thanks for taking the time to write a review of The Lancaster! Our complimentary breakfast usually does include a buffet but due to a temporary renovation we didn't have the buffet out for a few days. I hope you'll be back to stay with us again soon! Sincerely, Lauren W, Hotel Management

Houston, Texas
Reviewed 1 week ago via mobile

I just decided to drop in for an overnight stay. Mr.Russel was my advisor for the night. Pleasant atmosphere, great room. All around from the entry to the front desk to the tour of my room. I'm very pleased with The Lancaster. Thanks again Russel

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Thank vwbrad14
LancasterManagement, Manager at The Lancaster, responded to this review

Thanks for taking the time to write a review. I hope you'll be back to stay with us again soon! Best, Lauren W, Hotel Management

Huntsville, Texas
Reviewed 1 week ago via mobile

My wife and I bought tickets to a production at the Alley Theater and decided to spend the night. We chose the Lancaster for the good reviews and convenience. We were very pleased with our stay. It is literally across the street from the theater, so it could not be more convenient, and we found the stay very nice. Friendly,...

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1Thank staceyrph90
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. I'm glad to know that you found our accommodations comfortable, amenities great, and staff friendly and helpful. As a family-owned, independent hotel it is our goal to provide personalized service and always exceed our guests' expectations. I hope you'll be back again very soon. Best,...

Houston, Texas
Reviewed 1 week ago

My wife and I spent our anniversary night there on Nov. 5th, 2016. From the moment we stepped into the lobby we were hooked. The gentleman working the check in was beyond nice and accommodating. We had had a long day and I was battling a stomach bug so all we really wanted was to get to our room and...

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Thank martycook04
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you so much for taking the time to write a review of The Lancaster. We LOVE helping people celebrate special occasions, especially anniversaries! As a family-owned, independent hotel it is our goal to provide personalized service and always exceed our guests' expectations. I hope you'll be back again very soon. Best, Lauren W, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, French, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM763 - RM1,893 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
23 questions
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Questions? Get answers from The Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the second floor, it has the Lion's Den with food and drinks and ice cream”
 of 5 bubbles nicolemO8315SZ, 30 Nov 2016 | Read review
“Quiet, comfortable rooms.”
 of 5 bubbles , 28 Nov 2016 | Read review
“ask for a room on a high floor to get a view of downtown Houston.”
 of 5 bubbles allanbowers, 27 Nov 2016 | Read review
“Look for a weekend package deal”
 of 5 bubbles geoff678, 21 Nov 2016 | Read review
“The one bedroom suite offers great views and feels like a small condo.”
 of 5 bubbles Byron_Rob2016, 15 Nov 2016 | Read review
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