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The Lancaster

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#1 of 504 Hotels in Houston
Certificate of Excellence
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The Lancaster
The Lancaster
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1,362 Reviews from our TripAdvisor Community

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Showing 1,319: English reviews
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dublin
Reviewed yesterday NEW

Fantastic Hotel, friendly staff , good area.Great breakfast The only down side is the parking fee but such a lovely hotel. Must be the best hotel we have ever stayed in on our trips to USA. We would stay here again.

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Helpful?
Thank 1charlie
Dallas, Texas
Reviewed 3 days ago NEW

Laura deserves a 5 star excellent service and she helped me so much and was outstanding! Thank you Laura!!! I would have been in a bit mess if she had not done such an excellent job find rooms for me.

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Helpful?
Thank dstanfield2017
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for complimenting our staff. Laura is thrilled to read this and so glad to have helped serve you! Sincerely, Michelle M., Social Media Coordinator

Lake Charles, Louisiana
Reviewed 4 days ago NEW

We discovered this gem of a hotel a few years ago while staying in the Theatre District of Houston. We ONLY stay here since! Impeccable service, The Lancaster pays attention to every detail! Depending on what time of day you check-in, you are greeted in the lobby with either wine/cheese or cookies and flavored water. You don't stand in line...

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Helpful?
Thank LauraMcHenry
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you to such loyal and gracious guests. We appreciate you and can't wait to serve you again! Sincerely, Michelle M., Social Media Coordinator

Magnolia, Texas
Reviewed 5 days ago NEWvia mobile

My husband and I celebrated our one-year wedding anniversary at The Lancaster Hotel and we were not disappointed! The hotel and staff exceeded our expectations in every way. We were greeted and checked-in right away and they met our room request. We walked in and immediately saw a bottle of champagne and glasses complimentary from the hotel to toast to...

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Thank karlisharp
LancasterManagement, Manager at The Lancaster, responded to this review

Happy First Anniversay! What an honor to be able to celebrate with you! We provide very special touches, like the champagne and hand written notes. Every detail is so important to us and we thank you for choosing The Lancaster Hotel. Sincerely, Michelle M., Social Media Coordinator

Reviewed 6 days ago NEWvia mobile

We recently stayed at the Lancaster Hotel while visiting Houston for a family gathering. The Lancaster staff was most welcoming, especially Danny, who greeted us upon arrival. It was nice to be able to put a face to his pleasant voice when I made our reservation. The hotel is beautiful, the room comfortable and staff accommodating.

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Helpful?
Thank Laesh
LancasterManagement, Manager at The Lancaster, responded to this review

We thrive on providing the very best customer service in the industry. It's great to hear about your excellent stay! Sincerely, Michelle M., Social Media Coordinator

Gold Canyon, Arizona
Reviewed 1 week ago NEWvia mobile

The Lancaster has raised the bar for me. I love properties with character, history, personal service and attention to detail. From checkin with Russell Casanovas to valet and housekeeping the staff goes above and beyond to make your visit special. The beds and pillows are heavenly, the continental European style breakfast is noteworthy and the decor is classic. Location in...

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Helpful?
Thank Rebecca T
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for choosing The Lancaster Hotel. It is an honor to serve you! Sincerely, Michelle M., Social Media Coordinator

New York City, New York
Reviewed 1 week ago via mobile

We travel often to HOU for business and have stayed in a lot of hotels. The Lancaster is our new favorite. Right from the start, from the reservation all the way to check-out, the experience was memorably pleasant and distinctive. Great location for business downtown, high-quality room --and the free shuttle van for trips within 3 miles is a valuable...

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Helpful?
Thank Bagan
LancasterManagement, Manager at The Lancaster, responded to this review

We cannot hank you enough for choosing The Lancaster Hotel and we are so very glad to welcome a new guest. We look forward to being your home away from home when traveling to Houston. Thanks again! Sincerely, Michelle M., Social Media Coordinator

Houston, Texas
Reviewed 1 week ago

We have not been to the Lancaster since they completed the renovations and we just checked in and must say it is Beautiful. They have so many nice features and very classy new style. We are happy to be back and to be celebrating our 34 wedding anniversary at the Lancaster. Russell at the front desk is very kind and...

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Thank Kathi B
LancasterManagement, Manager at The Lancaster, responded to this review

Congratulations on your 34th anniversary. That is truly beautiful and we are thrilled to help you celebrate. Thank you for returning and we hope to serve you again! Sincerely, Michelle M., Social Media Coordinator

New York City, New York
Reviewed 1 week ago

I have traveled around the world quite a lot for business, and The Lancaster is among the most pleasant hotels I've had the pleasure to stay in. The staff was outstanding, and the property was top-notch. I look forward to staying here again.

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Thank md6379a
LancasterManagement, Manager at The Lancaster, responded to this review

Wow! Reading this makes our day! What an honor to know that we are a top notch property. Many thanks! Sincerely, Michelle M., Social Media Coordinator

Rockwall, Texas
Reviewed 1 week ago via mobile

I stayed here for one night and wished I could stay here Longer!! Everyone was great and friendly! The rooms are clean but small but extremely nice! Omg! Very boutique and clean! The breakfast was great! Great location for downtown! I can't get over all the amenities! The only downfall was the $30 valet only for your vehicle. But worth...

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Helpful?
Thank schmodefamily
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for recommending The Lancaster Hotel. It's great to hear about your lovely stay! Sincerely, Michelle M., Social Media Coordinator

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM704 - RM1,919 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
26 questions
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Questions? Get answers from The Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great rooms,lovely beds, great hotel, great breakfast”
1charlie, 22 Apr 2017 | Read review
“The windows have extra noise control panels in the windows. I have never stayed in a room that was noisy!”
LauraMcHenry, 19 Apr 2017 | Read review
“Romantic Get-Away”
267kathib, 14 Apr 2017 | Read review
“Room on the opposite side of Texas Street was very quiet.”
WhaGwanMiDere, 10 Apr 2017 | Read review
“Higher Rooms have great light”
Neverhome2013, 8 Apr 2017 | Read review
5 of 5