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The Lancaster

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Traveller (827)
Room & Suite (269)
Videos (1)
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About

#1 of 538 hotels in Houston
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Bathrobes
Housekeeping
Room service
Safe
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Quaint
Languages Spoken
English, Spanish
2,482Reviews40Q+A100Room tips
Traveller rating
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Edith C wrote a review Nov 2023
1 contribution
The bed was the most comfortable of any hotel or Airbnb we’ve ever stayed in. The breakfast was the best as well. Everything we tried at Cultivated was delicious and the staff there was very accommodating. Kevin and Jesse at the front desk were very helpful. The valet staff were phenomenal!
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 27 Nov 2023
Thank you for sharing your wonderful feedback regarding your recent stay. We are thrilled to see that you enjoyed a comfortable stay and that our staff was so accommodating and helpful throughout your stay. Our team takes great pride in serving your guests and I am delighted that our hospitality was excellent. Personalized service from Kevin, Jesse, and our exceptional staff is what we strive for and we are pleased you experienced that first hand. Thank you for sharing your experience with other travelers, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Keyvette Fisher wrote a review Nov 2023
Alexandria, Louisiana1 contribution
+1
Great Everything it was a great experience and stay! The room was clean and quiet. I definitely would recommend it! The Best Hotel I’ve ever stayed at!❤️❤️ The Front Desk guys was so Sweet 🫶🏽 Special thanks to Danny,Kevin,Jesse, Alexis Y’all Rock!! The Doorman was super nice also⭐️⭐️⭐️⭐️⭐️ All the way from Louisiana my friends were so jealous lol 😂 Thanks again! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Oh yeah and the complementary snacks was great too! The complementary breakfast⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 27 Nov 2023
Thank you for sharing your excellent review and your kind words, they mean so much to us at The Lancaster Hotel. We are delighted to see you enjoyed your entire experience and that our team’s hospitality helped make your stay so wonderful and memorable. We take great pride in providing an excellent guest experience and we are thrilled to hear that you also enjoyed our complimentary in-room snacks and beverages and delicious gourmet breakfast! We truly appreciate your recommendation and look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Journey42400069894 wrote a review Nov 2023
1 contribution
+1
I had the most wonderful time with my sister from the moment we walked through the front door and checking out after a long weekend. It was something out of a fairytale the service was outstanding. The hospitality was extremely generous. Staff went over, above and beyond to make us comfortable and satisfied.. We had all our meals there. I especially enjoyed the Lancaster salad. We had high tea Saturday afternoon, which was an amazing experience. Attention to every detail was not overlooked . We welcome Christmas by going to The Christmas Carol performance on Sunday evening. Mark the Host was instrumental in helping us align our schedule of events & reservations with the Lancaster restaurant . Mark was professional and extremely curtious. We are very grateful for the lovely
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 27 Nov 2023
Thank you for choosing The Lancaster Hotel for your weekend with your sister and sharing your excellent experience. It was truly a pleasure to serve you both! Our entire team sincerely enjoys helping create lasting memories and we are delighted to see you both had such a wonderful and memorable experience. We appreciate you giving us the opportunity to show our warm hospitality during your weekend. Our team enjoys serving our guests and I will be sure to share your kind remarks. We are especially pleased to hear that you both were able to enjoy our restaurant, Cultivated F+B throughout your stay and enjoy our delicious and well-crafted menu along with our elegant Afternoon Tea! Thank you again for choosing our hotel for your wonderful weekend; we look forward to welcoming you both back again soon and to many more memories together. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Candice Z wrote a review Nov 2023
1 contribution2 helpful votes
They give chocolate when cleaning the room. They came to our room to ask if we wanted any new towels, and they cleaned our rooms . The front desk people, Gary and Laura, were really nice and kind.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 15 Nov 2023
Thank you for your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are thrilled to hear that you enjoyed your stay, our luxurious amenities, and the extra touches that make The Lancaster unique. Gary, Laura, and our entire team take great pride in serving our guests and I am delighted that our hospitality was so welcoming and kind. Thank you for choosing The Lancaster Hotel, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aaren J wrote a review Nov 2023
1 contribution1 helpful vote
+1
My week at the Lancaster was one of my most favorite hotel experiences I’ve ever enjoyed. From the front door to the daily snack deliveries, every part of the Lancaster was top notch. I’ve both, worked in jobs that require long Hotel stays and I’ve worked in a 3 star Michelin hotel. The experience I had at the Lancaster far exceeded my expectations. Wilfred at the front door was extremely helpful, attentive and professional. His constantly hospitable demeanor exemplified his knowledge of both the guest and the true meaning of guest services. Renee also stood out as a staff member that truly wanted to make any guests stay a great one. From her cheerfulness at breakfast to her warm help in the hall ways, she went out of her way to make my week at the Lancaster a great one. I talk
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 7 Nov 2023
Thank you for your incredible review of your recent experience at The Lancaster Hotel and for the compliments to our outstanding staff. We are delighted to hear that your entire experience was amazing and that our team’s hospitality helped make your stay so remarkable. We are also pleased to see that you enjoyed our luxurious amenities and the extra touches that make The Lancaster unique! Wilfred and Renee’s service are first-class and I am so happy they made your stay so memorable. It was our pleasure to provide you with such exceptional service and take care of you during your stay. We truly appreciate your recommendation and for choosing The Lancaster Hotel on your trip to Houston. We look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Don W wrote a review Nov 2023
1 contribution
Every time I asked question the answer was yes. The bar downstairs made an incredible Old Fashioned. The room, the bed very comfortable. We honeymooned here almost 30 years ago and it is still just as wonderful today.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 7 Nov 2023
Thank you for sharing your recent experience at The Lancaster Hotel, and for your loyalty! We are thrilled to hear that you enjoyed your stay, our bar area and well-crafted drinks, and that our hospitality was excellent. Our comfortable beds with luxurious Frette bedding and linens are a guest favorite and we are delighted to see that you had such a restful night sleep! It was an absolute pleasure having you as our guests and appreciate you giving us the opportunity to show our warm hospitality. Thank you for continuing to choose The Lancaster Hotel, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chrisron14 wrote a review Nov 2023
Lufkin, Texas14 contributions3 helpful votes
Heysel was amazing at breakfast .. working very hard. All of them were great! Food, everything about the hotel was amazing. Front desk staff very friendly. Was awesome to have in room snacks and drinks
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 7 Nov 2023
Thank you for your kind review. We are pleased to hear that you enjoyed an excellent experience and that our team’s hospitality was so wonderful and friendly. Our team sincerely enjoys serving our guests and making your stay as comfortable and amazing as possible. We are especially pleased to hear that you enjoyed our delicious gourmet breakfast and our complimentary in-room snacks and beverages. We enjoy making a lasting impression on your travels and look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcell W wrote a review Nov 2023
Fayetteville, North Carolina2 contributions
This hotel in the heart of the theater district and is one of the best places to stay! We checked in to free champagne a friendly festive staff. The complimentary free breakfast with real honey 🍯 is the absolutely best. This us the place to stay when coming to the theater district or just planning a stay in general!
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 7 Nov 2023
Thank you for your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are thrilled to see that you enjoyed your stay, our downtown theater district location, and our delicious gourmet breakfast – definitely a guest favorite and perfect way to start your day! Our team takes great pride in serving our guests and I am delighted that our hospitality was so friendly and festive! Thank you for sharing your experience with other travelers, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline R wrote a review Nov 2023
Lewisville, United States1 contribution
There is not room here to fully describe all the Goodness that awaits Lancaster Hotel future (and present) guests. Our marvelous experience started at the front desk with the warm welcome of Gary & Alexis. They accommodated us making sure we were well taken care of. Coming from Dallas and having experienced a freeway shut-down, and with only 30 minutes to make it to our opera (which was a few blocks away - Thank Goodness), the positive experience with front desk staff was calming & wonderful. There’s so many more reasons why we’re thankful that we chose this hotel, artwork, breakfast, beautiful room, and more! We’d give the Lancaster Hotel 20 stars if we could!!!!
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 7 Nov 2023
Thank you for your outstanding review and your kind words, they mean so much to us at The Lancaster Hotel. We are delighted to hear that you enjoyed a lovely stay and that our hospitality was so warm and welcoming. We are also very pleased to hear that you enjoyed our luxurious amenities and the extra touches that make The Lancaster unique. Personalized service from Gary, Alexis, and our exceptional staff is what we strive for and we are thrilled you experienced that first hand. Our guests are family, going that extra mile is important to us, and I am so grateful that my team created such a calming and positive experience for you during your stay. As a family-owned boutique hotel, we rely on guest feedback and your incredible remarks regarding your stay put huge smiles on our faces! Thank you for trusting us on your trip to Houston, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelproA wrote a review Nov 2023
212 contributions109 helpful votes
located in the heart of Houston midtown 77002, one of the nicest and safest area in entire Houston city. very well mantained older historic building, from mini bar to in-room snacks to breakfast, all included in the room price. NICE!
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded 3 Nov 2023
Thank you for sharing your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are thrilled to hear that you enjoyed our beautiful boutique hotel, our downtown location, and our unique accommodations and amenities! Our team sincerely enjoy serving our guests and making your stay as comfortable as possible. It was a pleasure having you as our guest and we look forward to welcoming you back again soon. Pete Shim, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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PRICE RANGE
RM 1,259 - RM 2,184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE LANCASTER: UPDATED 2023 Hotel Reviews, Price Comparison and 919 Photos (Houston, TX) - Tripadvisor