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The Westin Galleria Houston

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Traveller (191)
Room & Suite (131)
Pool & Beach (20)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“direct access”(14 reviews)
“self parking”(26 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,038)
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292
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All reviewsheavenly beddirect accessself parkinglocation is greatrooms are largebusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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301 - 305 of 938 reviews
Reviewed 27 May 2015

This hotel was great! The room was comfortable, roomy and up to the standards that I have come to expect from this chain. There were only two downsides for me; the elevators were always slow and seemed to take too long for me (I was...More

Thank ATL_Everett
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 31 May 2015

Dear ATL_Everett, We are thrilled that you and your family enjoyed your time with us! We strive to create memorable Westin experiences for all of our guests and are overjoyed to hear we fulfilled our commitment to you. We truly hope to be able to...More

Reviewed 27 May 2015

Stayed in 3 rooms for family and really enjoyed the time the rooms were clean and comfortable. The staff was friendly and best of all there is access to the right from the 3rd floor of the hotel. You can literally shop till you drop....More

Thank 505mirk
Reviewed 25 May 2015

Super comfy beds, check in was fast and efficient. Valet service was very prompt. Had dinner close by at The Daily Grill. There is also a Starbucks near the lobby (out in the mall so perfect if weather is rainy, not and humid, etc.) Was...More

Thank 556danaa
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 31 May 2015

Dear 556danaa, We are thrilled you enjoyed your recent visit to the Westin Galleria! Our heavenly rainfall showers and Heavenly white tea scent truly assist in providing a refreshing stay and our location is great for small distractions during any busy business travels! We hope...More

Reviewed 21 May 2015

Stay there for 3 nights. Hotel is in convenient location as other reviewers have mentioned. Room is clean and bed comfortable. The negative part is the daily cleaning of the room. Everyday when we came back around 4 pm and the room was not yet...More

Thank ThaJunDC
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 30 May 2015

Dear ThanavatJ, Thank you for taking the time to provide us with your feedback on your recent stay. I apologize that we did not provide housekeeping services earlier in the day. Our housekeeping staff does start cleaning rooms at 10 am each morning and work...More

Reviewed 8 May 2015

Located in/adjacent to the Galleria Mall, this hotel is very convenient to shopping and restaurants. Only drawback--traffic around 5PM is very heavy. Otherwise, bellmen and front desk are efficient and the rooms are well sized and beds are comfortable. I always stay here when in...More

1  Thank J W
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 31 May 2015

J W, Thank you for your continued loyalty to the Westin Galleria. We are thrilled to hear that you enjoyed your stay with us and look forward to providing you continuous invigorating visits! You are completely correct in regards to the traffic around the area...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$145 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (131)
Pool & Beach (20)
Dining (14)
Business Centre & Event Rooms (9)
Amenities (8)
Questions & Answers
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GS032017
18 June 2018|
AnswerShow all 2 answers
Response from LotusDragon | Reviewed this property |
I have researched this question for myself before but cannot remember the exact reasons. Nevertheless, I have always opten for the Westin Galleria.
1
Vote
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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