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The Westin Galleria Houston

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Traveller (191)
Room & Suite (131)
Pool & Beach (20)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“direct access”(14 reviews)
“self parking”(26 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,037)
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All reviewsheavenly beddirect accessself parkinglocation is greatrooms are largebusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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351 - 355 of 937 reviews
Reviewed 16 January 2015

Stayed here just after Christmas and the Hotel was packed due to one of the College Football teams using it as a base. The room size was good and this is an excellent choice if you want to shop in the Galleria as its attached....More

2  Thank Islington70
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 20 January 2015

Greetings Islington70, We appreciate the feedback you have left us on your stay at the Westin Galleria Houston. I sincerely apologize for the inconveniences caused by the elevators. They are currently undergoing an 18-month renovation to make them more efficient and prompt. While we work...More

Reviewed 16 January 2015

Staid here for a week-long conference. My number one expectation for any hotel is a good night sleep and that box definitely got ticked: typical for most Starwood hotels, the mattress was fantastic and my room was quiet which both made for great sleep quality....More

1  Thank TeegeeLA
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 20 January 2015

Greetings TeegeeLA, We appreciate you taking the time to leave us feedback on your stay at the Westin Galleria. I am thrilled to hear that our Heavenly Bed provided great sleep quality during your refreshing experience with us and that we were able to provide...More

Reviewed 14 January 2015

Hotel room was clean, is in a great location attached to a huge mall with lots of food options, and free parking. I'd recommend to stay there for sure. I am not sure if they have a "club room" though, but other than that it...More

Thank RichCase1965
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 16 January 2015

Greetings RichCase1965, Thank you for the kind words regarding our location and refreshing environment. We are sincerely elated to hear that your stay warranted a five-star rating and look forward to hosting you again in the future. Be Well, Veli Shah

Reviewed 11 January 2015

The hotel is in a good location but things quickly go down hill from there. Two elevators out of six worked and the hotel was full. There was a minimum fifteen minute wait to go up or down in a packed elevator. The shower had...More

2  Thank mdmcmanus1
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 16 January 2015

Greetings Mdmcmanus1, Thank you sincerely for providing feedback on your recent stay at the Westin Galleria. I am truly disappointed to hear that we did not provide you with a refreshing and revitalizing environment. I have reviewed your comments with our Director of Housekeeping to...More

Reviewed 10 January 2015

Great hotel with easy access to the Galleria shopping centre, close proximity to downtown Houston and surrounding areas. The Hotel has good facilities including a gym with all the standard amenities. The staff are friendly and willing to accommodate.More

Thank Melissa W
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded 11 January 2015

Greetings Melissa W, We are pleased to hear that our close proximity to the Galleria mall and to downtown Houston proved beneficial to your stay and that you enjoyed our Westin Workout Fitness Studio. We are especially thrilled to hear that our staff was warm...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$146 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (131)
Pool & Beach (20)
Dining (14)
Business Centre & Event Rooms (9)
Amenities (8)
Questions & Answers
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GS032017
18 June 2018|
AnswerShow all 2 answers
Response from LotusDragon | Reviewed this property |
I have researched this question for myself before but cannot remember the exact reasons. Nevertheless, I have always opten for the Westin Galleria.
1
Vote
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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