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The Whitehall Houston

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The Whitehall Houston
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338 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed 2 days ago NEW

Beautiful lobby, clean and comfortable rooms, and friendly staff. The wireless is intermittent (at best), and the only available parking is $29/night for valet. Gave up on service in the hotel restaurant because I couldn't track down anyone to order some dinner. My room was on the west side of the building (even # room), and it was very loud...

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Helpful?
1Thank Matt K
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for being our guest and for taking time to review your stay. I apologize for the difficulties you experienced connecting to the internet. We are working with our service provider to determine if there is a greater problem or if this was an isolated event. Our staff typically does a terrific job responding to our guests’ needs so...

Mishawaka, Indiana
Reviewed 2 days ago NEW

Everyone at the Whitehall were outstanding. They were friendly, actually took the time to get to know you as a guest, and went out of their way to help. The rooms were beautiful, the restaurant had delicious food, and my favorite part was the cabana. It was located right downtown Houston and everything was in walking distance. There was an...

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Helpful?
Thank karituck
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for choosing our hotel for your business trip. It is wonderful to know you loved all the aspects of your stay, especially our excellent service and the cabana area. We enjoyed having you as our guest and hope to see you soon at The Whitehall Houston. Best Regards, Sal Khatri General Manager

Austin
Reviewed 3 days ago NEWvia mobile

We celebrated our son's 12th birthday in Houston by taking him to see the Impractical Jokers Live. We stayed at the Whitehall Houston and had a great time! It was obvious the staff was focused on customer service as they went out of their way to make our stay enjoyable. The rooms were very clean and the beds super comfortable....

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Thank FacesAustin
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for choosing The Whitehall Houston and for highlighting the positive aspects of your stay. We are delighted to know our hospitality and your room were above and beyond your greatest expectations, and this was one of your best hotel experience ever! It was our pleasure hosting you and your family, and we look forward to welcoming you all...

Reviewed 3 days ago NEWvia mobile

Stayed for the Houston rodeo. Transportation was easy via uber back and forth from nrg stadium. Also could have taken metro because it was close. Nice rooms and good service, very much enjoyed our stay.

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Helpful?
Thank Haley D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Haley, thank you for staying at The Whitehall Houston while attending an event. We are delighted to know that our convenient location and southern hospitality met all of your expectations for a great stay. We enjoyed having you as our guest and hope to be your first choice every time you visit our area. Best Regards, Sal Khatri General Manager

Katy, Texas
Reviewed 3 days ago NEW

I came for a friends wedding reception last Saturday night at the outside patio bar. OMG simply amazing. The staff was kind and the food was great. The drinks are amazing and the price is very acceptable and trust we did some drinking. The ambiance was great the music was awesome and tt is just a great place to hang...

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Helpful?
Thank lilly1232017
SKhatri, General Manager at The Whitehall Houston, responded to this review

It was our pleasure hosting you at The Whitehall Houston while attending a wedding. We are delighted to learn you not only enjoyed our southern hospitality and the facilities we offer but also found us to be a great value. We greatly appreciate your positive feedback and look forward to seeing you again in the future. Best Regards, Sal Khatri...

Orchard Road, Singapore
Reviewed 4 days ago NEW

Visit this hotel on a quick visit to the city of houston, in fact it was only transit for two days and is excellent, the reception has a ten in speed and kindness, I was fortunate to be able to see a game of basketball and the hotel is located just 7 minutes walking from the Toyota Center you can...

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Helpful?
1Thank Simon J
SKhatri, General Manager at The Whitehall Houston, responded to this review

Simon, thank you for taking the time to post such a wonderful feedback about The Whitehall Houston. We are thrilled to read that you loved our front-desk service, convenient location which was perfect for your needs and your well-appointed room as well. It was our genuine pleasure to host you, and we look forward to welcoming you back on your...

Reviewed 6 days ago NEWvia mobile

My friend and I attended a wedding soiree at The White Hall Hotel this past Saturday. The weather was perfect along with the patio ambience and tropical feel decor outside. Throughout our visit, we enjoyed the staff who were professionally attentive to our hospitality needs. Also, I felt this place would be perfect for other party functions that I will...

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Thank Santos M
SKhatri, General Manager at The Whitehall Houston, responded to this review

Santos, thank you for sharing your experience at The Whitehall Houston while attending a wedding. Our staff is always willing to go above and beyond what is required to satisfy a guest's request. I will share your compliments with my entire team. Thanks for recommending us, and we can't wait to welcome you and your friends back on your next...

Houston
Reviewed 1 week ago NEW

My husband and I stayed at The Whitehall last weekend to attend a wedding reception. Our encounters with all of the staff (Valet, Front Desk, Bar) were all very professional and friendly. Our room had a great view of the city and was very spacious!

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Thank Ashleybart
SKhatri, General Manager at The Whitehall Houston, responded to this review

It was a pleasure to have you and your husband us our guests at The Whitehall Houston while you were here for the wedding reception. We are so glad you enjoyed your time at our hotel and appreciate your kind remarks about our staff. I will share your compliments with my entire team. We hope to welcome you again soon!...

Houston, Texas
Reviewed 1 week ago NEWvia mobile

Great hotel my friends had they wedding reception in the patio which they have live music, food was great, service was excellent is really nice hotel I definitely recommend to all My friends if you planing to have a nice reception in open space the hotel have nice patio beside midtown is a few block away from the hotels where...

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Thank jonacosta21
SKhatri, General Manager at The Whitehall Houston, responded to this review

I am so glad that you enjoyed your visit at The Whitehall Houston while attending your friend's wedding reception. Our goal is to provide the finest "Southern Hospitality" and we are delighted to read our service and facilities exceeded your expectations. Thanks for recommending us, and we look forward to hosting you again soon. Best Regards, Sal Khatri General Manager

Reviewed 1 week ago NEWvia mobile

I stayed there this weekend and it was the most memorable stay we ever had. The staff was great the rooms are wonderful. The staff out did them selves with the reception at Part and Parcel. The dining in the restaurant was great and the food was wonderful. Love the talejpeno soup and the stuff fried chicken. Can you say...

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Helpful?
Thank Beni32177
SKhatri, General Manager at The Whitehall Houston, responded to this review

Beni, it was a pleasure having you us our guest at The Whitehall Houston. We are delighted to know you enjoyed your room and the service provided by our staff. Thank you for mentioning Part & Parcel, our wonderful outdoor terrace bar, where you liked an evening of delicious food and live music under a gorgeous Texas sky! We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM627 - RM1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must stay and enjoy the view and the mid town area.”
 of 5 bubbles lilly1232017, 26 Mar 2017 | Read review
“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
5 of 5