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The Whitehall Houston

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The Whitehall Houston
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327 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

Every time I go to Houston I stay at the Whitehall. My trips always include long days of nothing but work and a good nights rest is crucial. The Whitehall does a fantastic job making sure that I am comfortable and I always sleep very well! I highly recommend them for any business traveler that requires some serious r&r at...

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Helpful?
Thank earlpiii
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for your loyalty and choosing to stay at The Whitehall Houston. We are delighted you continued to find our hotel your home away from home when in the Houston area. We love guests who choose us over other hotels in the area because of our outstanding hospitality and attention to detail. Thanks again for recommending us online, and...

Coppell, Texas
Reviewed 3 days ago NEW

My daughter chose The Whitehall for her wedding reception and we were very pleased with this venue. The room looked fabulous, the food was delicious, and the staff were so helpful. Many of our guests booked rooms at the hotel also. The rooms are a good size and the beds are comfortable.

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Helpful?
Thank terrat
SKhatri, General Manager at The Whitehall Houston, responded to this review

Many thanks for choosing The Whitehall Houston for the special occasion. We are absolutely honored to play the host for your daughter’s wedding. We are glad all went great and that you were happy with our service and facilities. We hope you and your family will come back soon for another wonderful experience. Best Regards, Sal Khatri General Manager

Lincoln, United Kingdom
Reviewed 3 days ago NEWvia mobile

Being downtown is great and next to midtown which is also fun. On the negative side I ordered an espresso martini that was awful (watery, contained martini which it shouldn't do, and no sweetness) and we had a couple of meals come out cold. In the U.K. this would result in no tip but in America you still tip in...

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Helpful?
Thank carson_david85
SKhatri, General Manager at The Whitehall Houston, responded to this review

It is a pleasure reading your review of The Whitehall Houston, and we appreciate you recommending us online. We are happy that you liked our courteous associates and convenient location. However, we are sorry you were unhappy with the food we serve. We will surely share your review with our Food & Beverages team to see where we can make...

Katy, Texas
Reviewed 3 days ago NEW

I was staying sat the Whitehall because our friend was having thier reception there Saturday night and it was amazing. The service was great the room was good and the food was outstanding, The outside bar Part and Parcel was so much fun with live music and great drinks. I could not have asked for a better stay. Thanks Whitehall.

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Helpful?
Thank coco12342017
SKhatri, General Manager at The Whitehall Houston, responded to this review

We appreciate you sharing a five-star review. We are devoted to ensuring all guests have a wonderful experience at our iconic boutique hotel, and we are happy to read you thoroughly enjoyed your visit with us. We hope you will make The Whitehall Houston your preferred hotel whenever your travel brings you back to our city. Best Regards, Sal Khatri...

Houston, Texas
Reviewed 3 days ago NEWvia mobile

One of the few hotels I never stayed at in downtown Houston was the Crowne Plaza because I had heard tales of wear and tear and grime in a not so great location. Well, this is a nice job of prettying up and modernizing of the old place but remnants of the old one remains. Pros: usually very competitively priced...

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Helpful?
Thank GK7
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for sharing the specifics of your stay at our hotel. We are happy that you liked our affordable rates, courteous staff and your comfortable room as well. However, we are sorry for the issues you mentioned and the inconvenience it caused. We hope the positive aspects of your stay will encourage you to choose us again in the...

Fort Lauderdale, Florida
Reviewed 5 days ago NEW

The hotel isn't boutique in structure, but it IS boutique in heart. Tate and the front desk along with Brittany and the concierge staff couldn't have been more helpful and attentive. The rooms are nice and the windows are soundproof!!!. The desk is good for work and the bed is comfortable. Lots of outlets and usb ports for the modern...

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Helpful?
Thank HomeIsT5
SKhatri, Manager at The Whitehall Houston, responded to this review

We appreciate you sharing the feedback about your business stay at The Whitehall Houston. It’s our pleasure knowing you loved your well-equipped room and the excellent service provided by our staff especially, Tate and Brittany. I will surely share your wonderful comments with them. We hope to have the pleasure of welcoming you back soon. Best Regards, Sal Khatri, General...

Reviewed 5 days ago NEW

I stayed here recently with a few colleagues as we needed to be close to downtown for meetings and prefer more contemporary style accommodations. We were blown away, not only by the beautiful hotel but also by the friendly staff. My room was spacious and clean with a super comfortable King bed. My only regret is that we couldn't use...

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Helpful?
Thank Mario N
SKhatri, Manager at The Whitehall Houston, responded to this review

Mario, thank you for being our guest at The Whitehall Houston. It's good to know you enjoyed our your stay with us and that you were impressed with the comfort of your room, especially with our cozy beds. It was a pleasure hosting you, and we look forward to welcoming you and your colleagues back soon! Best Regards, Sal Khatri...

Reviewed 1 week ago NEWvia mobile

Me and my fiancé came to celebrate our anniversary and everyone at the hotel made us feel so special. The front desk manager Ashika Patel gave us a great room and complimentary champagne plus chocolate covered strawberries. She went above and beyond to make sure we had the best weekend. The valet was very nice and dropped us every where...

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Helpful?
Thank Zieshaa
SKhatri, Manager at The Whitehall Houston, responded to this review

Zieshaa, I'm glad to read that your anniversary celebration was fun-filled and that you had a wonderful time at The Whitehall Houston. We are thrilled to know you had an amazing time and loved our breakfast and the facilities we offer. I will surely share your praises with Ashika for a job well-done. We look forward to hosting you and...

Paris
Reviewed 1 week ago

The Whitehall is such a unique hotel to have in the heart of Houston. Perfect location downtown but close to Midtown which seems to be a great up and coming neighborhood. The hotel itself was beautifully decorated and very clean - I especially appreciated the hard wood floors in the room instead of carpet like most hotels do it. The...

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Helpful?
Thank AshleyCorey
SKhatri, Manager at The Whitehall Houston, responded to this review

Ashley, we appreciate you sharing your wonderful feedback. It’s our pleasure knowing you enjoyed all the aspects of your stay and loved the location and the service provided by our well-trained staff. Thank you for recommending us, and we hope to welcome you and your friends back soon at The Whitehall Houston. Best Regards, Sal Khatri, General Manager

Culver City, California
Reviewed 1 week ago

I stayed here for a local wedding. The hotel was very nice. It is centrally located downtown so freeway is right there. Great staff, 3 restaurants and a outside bar. Food is delicious. I had street tacos and chips and fresh and tasty guacamole my first day for dinner at the outdoor bar. Singer and great ambiance. All the food...

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Helpful?
1Thank ladibugmy
SKhatri, Manager at The Whitehall Houston, responded to this review

We are glad to have had the opportunity to host your stay while you were here to attend a wedding. It’s our pleasure knowing you loved our service and prime location. Our chef will be thrilled to know how much you enjoyed your dining experience with us. We hope to welcome you and your family soon at The Whitehall Houston....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM629 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
5 of 5