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The Whitehall Houston

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The Whitehall Houston
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356 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Hurghada, Egypt
Reviewed 2 days ago NEWvia mobile

On entering the first time, the hotel speaks to you with a unique sense of exclusivity but also confit and style. Checking in is smooth and the hostess, Iris Luna, ensures all your queries and needs are met (from directions to a shop to phoning various restaurants ensuring the food and atmosphere would fit your requirements, also, every time you...

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Thank ElmarieVenter
Newark, Delaware
Reviewed 5 days ago NEW

Breakfast was always quick and good. I had dinner at the bar and in the restaurant. Very good and waiters terrific. The morning hostess was so friendly and always took care of me. I came in one night after a bad drive back and the concierge gave me a complimentary drink to make me relax. All of the concierges were...

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Thank cesnover
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thanks for sharing your wonderful experience at The Whitehall Houston. We are so happy you loved the excellent service provided by our associates and that you thoroughly enjoyed your stay while you were here. I will surely share your praises with all the team members. We also appreciate your observation and look forward to serving you again soon. Best Regards,...

Iowa City, Iowa
Reviewed 1 week ago

I stayed at this hotel for the first time and it was one of the best stays I have ever had. I was quickly greeted by the Valet guys and the concierge John he offered me a bottle of water and had a great smile and sense of humor. He had some great recommendations but the day I arrived it...

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Helpful?
Thank jwanza2017
SKhatri, General Manager at The Whitehall Houston, responded to this review

We appreciate you taking the time to post a review of your stay at The Whitehall Houston. I am thrilled to read your feedback about the great service you received from our staff and how they exceeded your expectations. I will share your compliments with the Valet staff and John. It was our pleasure hosting you, and we hope to...

Miami, Florida
Reviewed 1 week ago

We chose the Whitehall in Houston to visit family for spring break and were extremely satisfied! Rooms were clean and the staff was incredibly attentive. Ms. Patel at the front desk was so attentive! Thank you for a wonderful trip!!

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Thank imacohiba13
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to post your wonderful feedback about The Whitehall Houston. We are thrilled to read that you loved your clean room and our front-desk service. We appreciate you choosing us for your spring break trip and look forward to serving you again soon. Best Regards, Sal Khatri General Manager

Houston, Texas
Reviewed 1 week ago

I stayed at The Whitehall 1 night over the weekend. I chose this hotel because it was a good location, and of course a top 10 hotel on tripadvisor seemed enough for me to pull the trigger. The front desk staff greeted me in a friendly matter and the check in process was seamless. I got an executive king room...

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Thank Rianohtx
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for your wonderful review. We are so delighted to read that you loved our welcoming associates, convenient location which was perfect for your needs, as well as your clean room along with the view it provides. It was great to have you here, and we look forward to welcoming you back to The Whitehall Houston every time you...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I was in town for a short trip and had a great stay at The Whitehall. The staff is on point and very friendly. The valet and front desk was quick and the nicest people. The Concierge and the bartender had good recommendations. The room was cute and comfy.

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Thank A TripAdvisor Member
SKhatri, General Manager at The Whitehall Houston, responded to this review

We are delighted to know you had an excellent stay at The Whitehall Houston. Our staff is committed to providing excellent service, so they all will be happy to know their efforts helped make your visit a great one. On behalf of everyone here, we invite you and your friends to come and visit us again. Best Regards, Sal Khatri...

Houston Texas
Reviewed 1 week ago

The Whitehall accommodated over 200 room nights and 30 art cars. The staff is so helpful and worked very hard to make sure all our guests were comfortable. We also use a meeting room for our Art Car Judging and the food was wonderful and all the AV equipment was in place and worked flawlessly. Room Service was fast and...

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Thank LCW-Texas
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for being at The Whitehall Houston while 30th Annual Houston Art Car Parade. We are so happy to know all went great while you were here and that you were satisfied with our service and faculties. It was good to have you here, and we look forward to serving you again soon. Best Regards, Sal Khatri General Manager

Reviewed 1 week ago via mobile

I loved this hotel! Everyone was so personable ... from the valet to the front desk to the house keepers! I can't tell you how many times I was greeted by my name! My room was spectacular and spotlessly clean. For once I wish my stay was longer. I plan to come back with my son and explore Houston. Thank...

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Thank Joy P
SKhatri, General Manager at The Whitehall Houston, responded to this review

Joy, thank you for your terrific review of The Whitehall Houston. We are delighted to read you liked our southern hospitality and the cleanliness of your room. Your feedback will be shared with our team. It was our genuine pleasure to host you, and we look forward to welcoming you and your son on your next trip to Houston. Best...

Reviewed 2 weeks ago via mobile

My husband and I stayed here for a getaway from the kids. The room was beautiful and very clean. We had drinks and lunch at the restaurant. The food, margaritas, and service exceeded all standards. All the staff was very kind and helpful! I was excited to find the coffe shop, which had great lattes!

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Helpful?
Thank Jreal5
SKhatri, General Manager at The Whitehall Houston, responded to this review

Jreal, thank you for taking the time to review your stay at The Whitehall Houston. We are delighted to know our service and the food we serve were above and beyond your greatest expectations. Thanks for being our guest, and we look forward to welcoming you and your family back for another visit. Best Regards, Sal Khatri General Manager

Toronto, Canada
Reviewed 2 weeks ago via mobile

We went to Houston to see a concert at the Toyota Center and decided to tack on some touristy things (Johnson Space Center, etc.). The hotel concierge, Brittany, was amazing with figuring out what we should do with our short time, how to do it, and how to get discounts! The hotel itself was lovely and the staff was fantastic....

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Thank Steph P
SKhatri, General Manager at The Whitehall Houston, responded to this review

Steph, thank you for choosing The Whitehall Houston while attending an event. We are so glad to know our location was perfect for your trip and that you enjoyed all that we have to offer. It was good to have you here, and we hope to be at your service again soon. Best Regards, Sal Khatri General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM616 - RM1,223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can only speak for my room, but overlooked the pool and a small park. Not much view in the city.”
cesnover, 19 Apr 2017 | Read review
“Try to enjoy the outdoor bar”
jwanza2017, 16 Apr 2017 | Read review
“Try to get an odd number room as those face into downtown”
Rianohtx, 14 Apr 2017 | Read review
“In Downtown Houston but close to all the freeways and easy access to Houston attractions and restaurants.”
LCW-Texas, 12 Apr 2017 | Read review
“Executive king has a large bathroom.”
chrisbarnette, 31 Mar 2017 | Read review
5 of 5