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The Whitehall Houston

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238 Reviews from our TripAdvisor Community

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There are newer reviews for The Whitehall Houston
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Showing 228: English reviews
Houston, Texas
1 review
Reviewed 13 July 2016

The Whitehall hotel was accommodating very hospitable, the room was comfortable with a king size bed and free internet service, the toilet was kept clean all the time. I also enjoy there restaurant service. Staff were so friendly especially Ashika she was so helpful to me and to my other colleagues. I wish to come back some other time.

Helpful?
Thank _sadiqaa66
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear _sadiqaa66, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have... More 

Houston, Texas
2 reviews
Reviewed 13 July 2016 via mobile

In June, my family and I hosted a Retirement party for my mother in one of their restaurants on site called "Edgar's Hermano" and we had a BALL! The staff was outstanding when it came time to making sure all of our guest had the appropriate accommodations and the food was AMAZING and homemade! Yes, that's right homemade! In addition... More 

Helpful?
Thank martinezc4
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear martinezc4, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have... More 

Lorain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016

The Whitehall was very accommodating. Jorge Flores the Concierge was absolutely wonderful. His personality made you feel welcomed and was extremely helpful in recommending restaurants. The staff was wonderful, the rooms were updated and very nicely renovated. The beds are so comfortable it was hard to get up and make the meetings. :) Wouldn't hesitate to stay here again!!!

Helpful?
1 Thank 769tammyp
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear 769tammyp, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to be... More 

Hamilton, New Zealand
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2016 via mobile

We stayed two nights at The Whitehall. This is a large spacious hotel with large size rooms with very comfortable king size beds. Bathroom had a large shower a also large dispensers for body wash, shampoo and conditoner. Free Internet and business centre which guests are free to use. Staff are very friendly and helpful.

Helpful?
1 Thank Petedf
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Petedf, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had an overall good stay with us but disappointed that we were not able to make your stay a five star stay. I hope we... More 

1 review
Reviewed 10 July 2016

It is my last day at the Whitehall Houston Hotel, and I enjoyed every minute. Jorge was the highlight of my stay, he was kind, brought me a water, and was such a sweet heart. I will definitely come back again.!

Helpful?
Thank Alondra L
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Alondra L, Thank you so much for taking your time to fill out an online review regards to your overall stay with us at The Whitehall Houston. I am very delighted to hear that you had a great stay and our SoTHERLY Host, Jorge, was able to make it even more delightful. I hope we can get the honor... More 

Westphalia, Indiana
1 review
Reviewed 10 July 2016

The Whitehall Staff was one of the best we've EVER encountered. SoTHERLY Host, Jorge Flores was super outstanding! His knowledge of the area was exceptional. Several of the guest would have liked to sneak him home in our suitcases. The rooms were very well kept and the valet staff were extremely helpful. Although a bit pricey, we would definitely like... More 

Helpful?
Thank Marine-wife67
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Marine-wife67, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have... More 

Fort Wayne, Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 July 2016

Stayed here recently for a convention. The staff was extremely helpful, but there were recurring issues that kept me from giving this hotel a higher rating. Upon arrival, the room was warm (and it was at least 95 outside), so we turned the thermostat down to 65 and left for a few hours. Upon return, the room was still at... More 

Helpful?
Thank bsr0711
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear bsr0711, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston hotel. Secondly, I want to start out by giving you my sincerest apologies for not being able to make your stay a five star stay. Your feedback is very important... More 

Cypress, Texas
1 review
Reviewed 8 July 2016

Room was relaxing and aura of the Hotel was sleek and warming at the same time. Upon checking in, the customer service at the Front Desk was great. I was helped by a nice young woman named Ashika Patel who was very warm and welcoming. Definitely would stay at this hotel when I come back to Houston.

Helpful?
Thank eclaggett
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear eclaggett, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have... More 

Mishawaka, Indiana
1 review
Reviewed 8 July 2016 via mobile

We stayed here for a week and I did NOT want to leave. The staff are some of the friendliest I have ever had at a hotel. The rooms were absolutely beautiful, aso well as the rest of the hotel. They were nice enough to give us a room that we could watch the fireworks from. Loved how we were... More 

Helpful?
Thank Kari T
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Kari T, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016 via mobile

Visited Houston for the Elks Convention and was blown away from the staff and friendly service throughout the facility, stayed some additional days and Thanks to my man Jorge we are enjoying the sights,sounds,and delicious food from the city, no better place to stay!

Helpful?
1 Thank Mark R
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Mark R, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM491 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a top floor room for great views!”
 of 5 bubbles Henryp606, 2 Dec 2016 | Read review
“Incidental $75/per stay”
 of 5 bubbles lovetotravel318, 28 Nov 2016 | Read review
“If you get a room overlooking the ground floor outdoor bar and go to bed early the music may disturb you.”
 of 5 bubbles psyduck1947, 21 Nov 2016 | Read review
“Our deluxe King was just a little small by Texas standards..”
 of 5 bubbles lmlunsford, 15 Nov 2016 | Read review
“Higher rooms away from the service elevator”
 of 5 bubbles SteveRHouston, 14 Nov 2016 | Read review
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