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The Whitehall Houston

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240 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Mishawaka, Indiana
Reviewed 8 July 2016

We stayed here for a week and I did NOT want to leave. The staff are some of the friendliest I have ever had at a hotel. The rooms were absolutely beautiful, aso well as the rest of the hotel. They were nice enough to give us a room that we could watch the fireworks from. Loved how we were...

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Helpful?
Thank Kari T
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Kari T, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Reviewed 7 July 2016 via mobile

Visited Houston for the Elks Convention and was blown away from the staff and friendly service throughout the facility, stayed some additional days and Thanks to my man Jorge we are enjoying the sights,sounds,and delicious food from the city, no better place to stay!

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1Thank Mark R
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Mark R, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Reviewed 6 July 2016 via mobile

We went here for the elks convention this year and we greatly enjoyed all the things we got to use this year. Great staff. Jorge the concierge was the friendliest person, made the trip more exciting. I will be going back here for sure. Good job with this hotel. It's my favorite for sure!

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Helpful?
1Thank Judy M
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Judy M, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Reviewed 6 July 2016 via mobile

Jorge the concierge was the friendliest person! So glad they had a member like him to work there. Defi will be going back here. Staff was great. No problems at all. I will be spreading the word to anyone visiting here. Can't wait till I come back again. :)

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Helpful?
Thank Jayden M
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Jayden M, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Houston, Texas
Reviewed 6 July 2016

Our friend recently retired from Southwest Airline after many years of service. The retirement party was held at The Whitehall's restaurant, Edgar's Hermano. We walked into the hotel and were immediately greeted by their most congenial host and directed to the party. We didn't have to look for it or even ask. The area flows thru three areas which was...

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Thank rmdavila50
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear rmdavila50, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Reviewed 6 July 2016 via mobile

We stayed at the Whitehall for the Elks National Convention July 1 thru the 7th. The staff, upon arriving was spectacular...from the valet, to the front desk. Our room was spotless and beautifully appointed. Room Service was timely and friendly. Our Concierge, Jorge, was friendly and more than helpful throughout the week....and became a dear friend to the hundreds of...

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Helpful?
1Thank Diane D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Diane D, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Reviewed 6 July 2016 via mobile

Jorge was so very helpful. He was wonderful to pin!!!! He gave us coupons for local events that we were able to attend. When we return we will be sure to find him. ,,,,,, 😍❤️come to Houston to experience the Whitehall Houston by Southerly's :)

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Thank Kim B
Houston, Texas
Reviewed 5 July 2016

This was the 1st time I have stayed at Whitehall Houston. Upon check in, Carmen was delightful and had everything ready. When I arrived to my room, it was perfect. I ordered room service, bacon cheeseburger and chips and queso. The food was delivered very quickly, it was hot and it was delicious. They brought every possible condiment I would...

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Thank aaronhinman123
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear aaronhinman123, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Orange County, California
Reviewed 5 July 2016

I decided to join my husband on a business trip he had planned. He had reserved the Deluxe King and we were both impressed with the amenities! The rooms were well-appointed and spacious, the colors very complimentary. I enjoyed the garden tub while he was at a meeting, and then we both enjoyed the roof top pool in the afternoon...

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Thank dotgirllb
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear dotgirlb, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Reviewed 4 July 2016 via mobile

I wasn't sure where to book because we're not frequent travelers to Houston, but now we know it was a great choice. We checked in on Friday afternoon and our room was ready at once. There is a nice pool of a manageable size (as in you can see your kids), with cabana areas for shade. It's within walking distance...

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Thank MWAinBTR
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear MWAinBTR, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM496 - RM1,018 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a top floor room for great views!”
 of 5 bubbles Henryp606, 2 Dec 2016 | Read review
“Incidental $75/per stay”
 of 5 bubbles lovetotravel318, 28 Nov 2016 | Read review
“If you get a room overlooking the ground floor outdoor bar and go to bed early the music may disturb you.”
 of 5 bubbles psyduck1947, 21 Nov 2016 | Read review
“Our deluxe King was just a little small by Texas standards..”
 of 5 bubbles lmlunsford, 15 Nov 2016 | Read review
“Higher rooms away from the service elevator”
 of 5 bubbles SteveRHouston, 14 Nov 2016 | Read review
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