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The Whitehall Houston

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237 Reviews from our TripAdvisor Community

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There are newer reviews for The Whitehall Houston
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Showing 227: English reviews
Cibolo, Texas
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

From the moment I arrived at the hotel, I felt welcomed. The concierge was super upbeat and offered us infused water and snacks. Check-in was a breeze. The room (single with king bed) was nice and comfortable. The bathroom was pretty small. Some of the furniture showed a lot of wear. The bed and pillows were very comfortable. Valet parking... More 

Helpful?
Thank LiveTexasTravelWorld
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear LiveTexasTravelWorld, First and foremost, thank you so much for taking your valuable time out of the day to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am happy to hear that you had a overall good stay but sadden to hear that we were not able to make it a... More 

Los Angeles
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

I had such a wonderful time on a visit to this property with my husband and son. The front desk and staff were warm and inviting and made us feel at home. The outdoor restaurant patio was decorated with candles and was lovely. Thank you so much for the shuttle as we didn't want to rent a car and made... More 

Helpful?
Thank seekerofnewplaces
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear seekerofnewplaces, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at the Whitehall Houston. I am delighted to hear that you and your family had a wonderful time and experience with us at our hotel. We can't wait to have you back soon so we can continue... More 

Los Angeles, California
1 review
Reviewed 3 weeks ago

I stayed at The Whitehall for my Birthday Weekend October 28 - November 1 and had one of the Best Times of My Life!!! First of we Valet and didn't have to worry of our bags. The check in was so smooth we were in our room quicker than I thought we would. We un winded and wanted dinner so... More 

Helpful?
Thank petroordeep
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear petroordeep, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make your birthday weekend one of the best! We are all about southern hospitality and it makes me very happy to hear that... More 

1 review
Reviewed 4 weeks ago via mobile

What a lovely place to stay! And Jorge was a delight in the lobby with snacks and water for quilters weary from shopping and looking at beautiful quilts during the Houston Quilt Show! We will be back!

Helpful?
Thank Karole H
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Karole H, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a super great stay while attending the Houston International Quilt Show! It is always a pleasure to be one of the hosting hotels... More 

Tucson, Arizona
1 review
Reviewed 4 weeks ago

The hotel is classy and comfortable. Breakfast was yummy! We really appreciated help with shuttles to and from the International Quilt Show. The candy bar at check in was an unexpected treat. Everyone at the hotel went out of their way to make our stay worry free. They exceeded our expectations. We will return next year.

Helpful?
Thank ls2tt
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ls2tt, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that your stay at the Whitehall was excellent! It is always our pleasure to be one of the hosting hotels for International Quilt Show and making sure... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago

From the time I stepped out the valet took great care of our car and was very prompt in bringing it up when we needed it. Their shuttle is awesome to nearby places when you don;'t feel like driving. John at the front desk is super friendly and the staff took great care of all of our needs. Management has... More 

Helpful?
Thank zervando
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear zervando, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time and found everything to your liking. Also it was our pleasure to have you here with us along with getting the... More 

Elk Grove, California
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

My husband and I had to travel to Houston for a funeral and decided to stay at the Whitehall because of the great reviews we read. We are so happy we listened to the reviews. This is an awesome place to stay. The staff were all so friendly and the front desk manager John was wonderful to us. The food... More 

Helpful?
Thank R-mattie
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear R-mattie, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have you... More 

Walker, Louisiana
Level Contributor
4 reviews
Reviewed 4 weeks ago

We booked this hotel day of when I inadvertently made our reservation for next month. The desk staff were friendly and helpful. We were going to a concert at the Toyota Center and it is well within walking distance. After the show we returned and sat in the bar area. Nice, open and friendly staff here too. The room was... More 

Helpful?
Thank rickbail1965
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear rickbail1965, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make your stay relaxing and enjoyable. I hope we can get the pleasure to have you back soon so we can continue... More 

Los Angeles, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

I've traveled all over the world but I've never had to check out of a hotel in the middle of the night- until, of course I made the mistake of booking at the Whitehall- or perhaps more aptly the "White Trash" Hotel. Why? Because after asking at checking to be placed in a quiet part of the hotel, one night... More 

Helpful?
2 Thank Amanda D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Amanda D, First and foremost, thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. Secondly, I want to express my sincerest apologies in failure to make your stay comfortable at home. That is truly not the correct impression we wanted you to... More 

Level Contributor
2 reviews
Reviewed 4 weeks ago via mobile

The newly renovated Whitehall Hotel provided my friends and I with a pleasant experience beyond our expectations. Their hospitality was great, the rooms comfortable and the onsite restaurant gave a touch of Tex-Mex which we enjoyed for breakfast and dinner. Very attentive staff in the dining area, helpful with recommendations. We truly felt right at home!!

Helpful?
Thank Lisa-MarieScott
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Lisa-MarieScott, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a great stay and time at our hotel. We are always striving to perfect our Southern hospitality and I am glad you were able... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: RM491 - RM1,010 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Incidental $75/per stay”
 of 5 bubbles lovetotravel318, 28 Nov 2016 | Read review
“If you get a room overlooking the ground floor outdoor bar and go to bed early the music may disturb you.”
 of 5 bubbles psyduck1947, 21 Nov 2016 | Read review
“Our deluxe King was just a little small by Texas standards..”
 of 5 bubbles lmlunsford, 15 Nov 2016 | Read review
“Higher rooms away from the service elevator”
 of 5 bubbles SteveRHouston, 14 Nov 2016 | Read review
“Make sure and talk to Jorge”
 of 5 bubbles GoFro, 13 Nov 2016 | Read review
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