We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Houston Westchase

Show Prices
#70 of 504 Hotels in Houston
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Houston Westchase
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

704 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Houston Westchase
See the most recent reviews
Showing 675: English reviews
Spring, United States
Reviewed 3 January 2017

AC would not work and Bath tub water clogs. Not a pleasant experience after New Years Day. Customer Service would not offer any compensation for poor service. They could have offered another room and compensatory room service or breakfast or lunch offer.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank prasannac2017
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for choosing to stay with us over New Years. I am sorry to hear that we fell far below your expectations. I will review your comments with our engineering department to ensure that the issues that you encountered will be taken care of. Thank you for your review and I hope that in the future you chose to...

Beaumont, Texas, United States
Reviewed 26 December 2016 via mobile

Stayed for two nights at Christmas. Did not notice many employees or other patrons around. The Bell Staff was excellent. Had the two room king suite and was very pleased with accommodations. Met all expectations.

 Report
Helpful?
Thank 505PaulP
Grapeland, Texas
Reviewed 25 December 2016

Experience was great only complaint is that I booked the executive room, it was beside the elevator, It was hard to sleep because of the noise from the elevator.The room price was a little high and when I booked the room it said the breakfast was complementary, but when I showed up there was no breakfast included. The restaurant is...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Arthuro J
Miami, United States
Reviewed 23 December 2016

Everything moves very fast during check in. From being greeted by the Bell man to the front desk clerk. I had my room key and some requested information in less than five minutes. I like that! I don't pay or travel to spend time at the front desk. Thank you Hilton for making my check in process and my stay...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Weldon Jr G
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for sharing your wonderful experience with us. I am happy to hear our front desk staff is quick, efficient and making our guests feel awesome. Happy Holidays!

Allen, Texas
Reviewed 22 December 2016

The employees were great and the services were great however, the chips were three double for a small bag. This was not very okay. A downward revision of price would be most appropriate and is hereby recommended.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank U5878STmartina
Houston, Texas
Reviewed 17 December 2016

The hotel is a typical Hilton high rise. My only complaints were that I was on a floor with the ice machine out of order and a comment by the maid leaves me to believe it was more than a temporary outage. The check out clerk was reluctant to give me a receipt because they had sent an email but...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank wgn
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for providing your feedback on your recent stay at our hotel. We strive to provide all of our guests with a positive experience. We take all comments very seriously, and our maintenance team will address the ice machine not working. We look forward to serving you again.

Houston, Texas
Reviewed 16 December 2016

Pleased with accommodating my request for early check-in. After that, the experience went downhill. Arrived and the HVAC didn't work. Did not heat the room. Technician arrived and fixed it. Then when the temperature went back up, HVAC didn't cool. Technician arrived and fixed it; however, it still did not work well. Ice maker on my floor did not work....

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank TorriYlan
Michell T, Manager at Hilton Houston Westchase, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Cedar Park, Texas
Reviewed 14 December 2016

It was very good, good location , bath towels were excellent, room was very clean a nice room. front desk personnel was very helpful excellent. The only issue that I have is the selection of television viewing, there should more premium channels, more channels to view, more sports channels and bring down the price of the movies to order., $16...

 Report
Helpful?
Thank 1bkhendri5
Plano, United States
Reviewed 12 December 2016

The room was large, clean and a great view! The bed was the best, very comfortable. The breakfast was only a few offerings, but I was amazed to find Eggs Benedict. They were not too bad. Shuttle to our office was very appreciated.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Nancy S
Austin, Texas
Reviewed 7 December 2016

Decoration is outdated in the hotel. Some items in the room need maintenance. Air conditionned noisy, room poorly situated near the elevator. Service is ok though. Room is clean. I don't like these roome without a main switch for the lights, you need to switch them on one by one. I should have had a discounted price with my company,...

 Report
Helpful?
Thank christophe d

221 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (108)
Viewed
Room/Suite (32)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (4)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (113)
Viewed
Dining (21)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (15)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (17)
Viewed
Bathroom (4)
Viewed
Other (26)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Westchase
Houston Marriott Westchase
Houston Marriott Westchase
#111 of 504 in Houston
503 reviews
Westchase
Residence Inn Houston Westchase on Westheimer
Show Prices
Show Prices
Show Prices
Westchase
BEST WESTERN PLUS Westchase Mini-Suites
Westchase
Courtyard Houston Westchase
Courtyard Houston Westchase
#209 of 504 in Houston
120 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the stylish Westchase district just off Sam Houston Tollway, this Houston hotel is located 30 minutes from both major airports, Hobby (HOU) and George Bush (IAH). We're ideal for business travelers and guests of ABB, Halliburton, SAP, Phillips 66, etc. We offer panoramic views of the city from the floor-to-ceiling windows of your guest room, spacious suite or executive level upgrade. Our hill country-inspired steakhouse, Rio Ranch, is located on the property and boasts mesquite wood-grilled steaks and Texas cuisine, perfect for a special occasion, business dinner or private party. ... more   less 

Additional Information about Hilton Houston Westchase

Address: 9999 Westheimer Rd, Houston, TX 77042-3802
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: RM404 - RM1,217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Westchase 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Hilton Hotels Direct, Travelocity, Priceline, Cancelon, HotelsforEveryone, Orbitz, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Houston Westchase reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Westchase Hotel Houston
Hilton Hotel Houston
Houston Hilton
Hotel Style:
#38 Romantic Hotel in Houston
#66 Family Hotel in Houston
#83 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Westchase staff and other travellers.
2 questions
Ask a question
Baton Rouge, Louisiana
Cairo, Egypt
over a year ago

See all questions (2)

Questions? Get answers from Hilton Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Todas son buenas”
Lorenzoespa, 22 Mar 2017 | Read review
“Ask to be away from the ice machines and up high at the front for the views”
MarkG317, 23 Feb 2017 | Read review
“Room on the back away from the noise of westheimer.”
Chuckster07, 4 Jan 2017 | Read review
“Probably better on the top floors”
534christophed, 6 Dec 2016 | Read review
“The suites are very comfortable and roomy on the Executive floors.”
184annar, 7 Nov 2016 | Read review
5 of 5