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04/06/2017 05/06/2017
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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd., Houston, TX 77056-5602
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$186US$276
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          Traveller (138)
          Room & Suite (216)
          Pool & Beach (24)
          Westin Galleria Houston Hotel
          949 reviews
          #119 of 506 hotels in Houston
           
          JW Marriott Houston
          818 reviews
          #36 of 506 hotels in Houston
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
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          Hyatt Regency Houston/Galleria
          542 reviews
          #31 of 506 hotels in Houston
           
          Overview
          • Excellent28%
          • Very good34%
          • Average21%
          • Poor9%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Westin Oaks Houston at the Galleria
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          Westin Galleria Houston Hotel
          949 reviews
          #119 of 506 hotels in Houston
           
          JW Marriott Houston
          818 reviews
          #36 of 506 hotels in Houston
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
          #101 of 506 hotels in Houston
           
          Hyatt Regency Houston/Galleria
          542 reviews
          #31 of 506 hotels in Houston
           
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (722)
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          11 - 15 of 722 reviews

          Reviewed 21 March 2017 via mobile

          I stayed in this hotel for two weeks and the rooms are old but ok. Housekeeping can be a bit hit and miss. I have stayed at a lot of Westins and the service here was the worst I have experienced. On arrival the bell...More

          1  Thank Oliver1389
          Management response:

          Greetings Oliver1389, Thank you for providing us feedback regarding your recent stay at The Westin Oaks Houston. We sincerely apologize for the situations you have experienced and can assure you that this does not meet our standards. Guest feedback is a very important tool to...More

          Reviewed 15 March 2017

          Starting with Valet this hotel is accommodating. The check in was a snap. And if you have had a horrible experience you will appreciate a person with good manners that makes check easy(as it should be always in a perfect world). The room was clean...More

          Thank Meredith V
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings Meredith V, Thank you for taking the time to review our property. I am delighted to know our in-room amenities and valet staff elevated your stay! As you have mentioned, a rapid service is always appreciated and we take pride in this. We value...More

          Reviewed 2 March 2017 via mobile

          Pro: Just in same building with the mall. Convenient, easy access to the mall, free parking, Con: No refrigerator in room, not clean. If you go there for shopping in a huge mall, stay in this hotel will be convenient for you.More

          Thank DGFG81
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings DGFG81, We appreciate you taking the time in providing us valuable feedback regarding your recent stay at the Westin Oaks Houston. As a Westin, we pride ourselves in providing high quality services and can assure you the inadequate cleanliness was not what we envisioned...More

          Reviewed 2 March 2017 via mobile

          The Westin Oaks at the Galleria is well-situated (being built on top of a large mall, and convenient for many business and tourist sites). What it is , though, is average....very average. Don't read me wrong, the rooms are spacious and clean. The service is...More

          Thank Crystal H
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings Crystal H, Thank you for taking the time in reviewing our property. I am pleased to know our accommodations were to your liking but feel extremely disappointed we were unable to make this experience memorable. Our convenient location is an essential asset for our...More

          Reviewed 27 February 2017 via mobile

          Great service, great rooms, great staff. Friendly and well put together staff. Would recommend anyone to stay here while visiting Houston they make you feel right at home. Room services were also prompt great food & delish.More

          Thank Michelle G
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings Michelle G, We appreciate your insight regarding you most recent stay at the Westin Oaks Houston. It is fulfilling to know this experience awarded us a perfect 5 star rating! We are delighted to know our friendly staff, spacious rooms, and an elevated service...More

          Westin Galleria Houston Hotel
          949 reviews
          #119 of 506 hotels in Houston
           
          JW Marriott Houston
          818 reviews
          #36 of 506 hotels in Houston
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
          #101 of 506 hotels in Houston
           
          Hyatt Regency Houston/Galleria
          542 reviews
          #31 of 506 hotels in Houston
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$136 - US$319 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Luxury Hotel in Houston
          • #112 Business Hotel in Houston
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 406
          • Reservation Options
          • TripAdvisor is proud to partner with Starwood, Hotwire, Expedia, Priceline, Travelocity, Booking.com, Hotels.com, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Houston >
          • Great Uptown
          • Also Known As
          • Westin Oaks Houston At The Galleria Hotel Houston ,
          • Westin Hotel Houston ,
          • Westin Hotel Oaks ,
          • Westin Houston ,
          • Houston Westin
          Add Photo Photos
          Traveller (138)
          Room & Suite (216)
          Pool & Beach (24)
          Dining (23)
          Hotel & Grounds (82)
          Bathroom (18)
          Business Centre & Event Rooms (5)
          Nearby
          JW Marriott Houston
          818 reviews
          .45 km away
           
          Westin Galleria Houston Hotel
          949 reviews
          .32 km away
           
          Residence Inn Houston by The Galleria
          196 reviews
          .32 km away
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
          .43 km away
           
          Nearby Restaurants
          Peli Peli Galleria
          822 reviews
          .15 km away
          Del Frisco's Double Eagle Steakhouse Houston
          450 reviews
          .13 km away
          The Cheesecake Factory
          1,225 reviews
          .04 km away
          Grand Lux Cafe
          443 reviews
          .17 km away
          Nearby Attractions
          The Galleria
          3,788 reviews
          .06 km away
          Water Wall
          969 reviews
          .43 km away
          Ice at the Galleria
          140 reviews
          .16 km away
          Williams Tower
          36 reviews
          .30 km away
          Questions & AnswersAsk a question
          Evann724
          What is the kids club?
          4 November 2016|
          Answer Show all 2 answers
          Response from TXHOUNDDOG | Reviewed this property |
          Sorry we have no kids so can't help you there.
          0
          Votes
          396george1967
          is the key card required to access the elevator?
          30 August 2016|
          Answer Show all 4 answers
          Response from MRCBR | Reviewed this property |
          No, you select your floor and there are no buttons once inside the elevator.
          0
          Votes
          Tracy K
          We are booked to stay with you end August. Are there any renovations being done at that time? Also, can you please advise if you can get transport from the hotel to the Space Centre or do we have to hire a car? If so, can you help us with car hire? Thank you.
          26 July 2016|
          Answer Show all 2 answers
          Response from Luis B | Reviewed this property |
          When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
          0
          Votes
          Room Tips
          "Westin - put "closed pool" on your website and info the toll free agents"
          Read review
          "location in galleria mall good for shoppers!!"
          Read review
          "Floor 20 was terribly musty smelling so if you have allergies - ask for a different floor."
          Read review
          "Get a view of downtown"
          Read review
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