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Country Inn & Suites By Carlson, Houston Intercontinental Airport East

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Country Inn & Suites By Carlson, Houston Intercontinental Airport East
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293 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Houston Intercontinental Airport East
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Showing 276: English reviews
Corpus Christi, Texas
Reviewed 21 June 2014

This place was undergoing mold remediation in main first floor hall between the elevators & side doors & did not advise this was going on (not seen from desk). The beds were extremely hard, a/c didn't work in room, pealing paint & texture on doors, trim, walls in halls & rooms. When the hotel asked for a review & we...

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2Thank Granny3750
Austin, Tx. USA
Reviewed 17 June 2014

We stayed again, even though the New H I Express on 1960 is less than 1/2 a mile from my son's house. The last time we were there, the first time we stayed at this hotel we were very pleased all around. This time we extended our stay since we were also looking for a new car for my Fiancee...

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Thank samatpokejos
Mickey R, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Amber Mohammadi, General Manager.

West Yorkshire, UK
Reviewed 11 May 2014

A two night stay. Arrived at IAH and picked up promptly after a phone call to the hotel. All staff exceptionally friendly and helpful. Room spotlessly clean with very comfortable bed. Excellent choice of channels on the cable TV. Good (free) wifi. Water pressure could have been better but perfectly acceptable. Good breakfast included in the price. We would stay...

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1Thank YorksUK
Reviewed 9 May 2014

Have a coupon valid date and it is Thursday about. 7 pm clerk will not honor the. $69 advertised rate . Wants to sell a higher priced rate ! Appearance in entry is pleasant , fireplace on the wall and seating for breakfast

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Thank Sagea2008
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

We want to sincerely apologize to you if you were unable to use a coupon during your last stay! We assure you that our locations will honor any promotional rates during non-sold out evenings or weekends where there are not events in the area which would cause availability to drop. Either way, we will certainly document your comments for management...

Scottsdale, Arizona
Reviewed 7 May 2014 via mobile

Clean, exceptionally friendly, and convenient. I was freaking out late last week when I found out the hotel I was scheduled to stay in had bug issues. The city was totally sold out for an oil convention but this place became available at the last minute saving me from the stress of bug worries. I will probably switch from my...

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1Thank carnivalcruiselover
Center, Texas
Reviewed 10 April 2014

We loved our stay at this hotel. We went on a family trip & couldn't have picked a better hotel. The rooms were modern with a homey feel, spacious & very clean. The jacuzzi tub inside the room was wonderful - highly recommend requesting it. The bed was pillow soft and we slept wonderfully. It was chilly outside, but my...

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2Thank kacey_b4
Mickey R, Guest Relations Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our friendly staff and service. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials!

Texas
Reviewed 5 March 2014

Have been staying at Hampton Inn in Humble for years, but cancelled this time only because needed a pet-friendly hotel for our groomed, "family-member" black toy poodle! Researched this place as being "pet-friendly," only to learn upon check-in, this is no longer the case. No Problem! Paid the $25 fee they requested! Went to our "suite"??? Our poodle was cleaner...

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Thank ebvacationer
Lima
Reviewed 15 February 2014

I'm long overdue in writing a review for our stay at Country Inn & Suites. We had an extensive layover on New Year's Eve 2013, so we reserved a room here due to its proximity to shopping options (Super Target & a mall). We figured we would have to find a cab, particularly returning to the hotel with packages, but...

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3Thank PeruTransplant
Mickey R, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Pocatello, Idaho
Reviewed 25 January 2014

I stayed the night before at a hotel a mile north of this one - where I found I could not send or receive emails. Country Inn & Suites was my rescue. I called in the morning and asked if I could come to their lobby, get their access code, and test my email capabilities, and they were more than...

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2Thank Travelin_Engineer
Mickey R, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Banff National Park, Canada
Reviewed 11 January 2014

We booked this because it had a shuttle and breakfast and had good ratings. As it turns out our inbound flight arrived after 11:00 pm and their shuttle stops at 11:00. Need to remember to phone the hotel prior to departing to check their times. On our 2nd stay, which was Jan 4, they were extremely busy and the shuttle...

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1Thank Mark K
Mickey R, Front Office Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and, as a good will gesture, wish to extend a Club Carlson membership and award...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A stay at the Country Inn & Suites Houston By Carlson, Intercontinental Airport East, Humble, Texas perfectly positions hotel guests near top attractions and corporate offices, making it a great place from which to explore or take care of business. Just two miles from George Bush Intercontinental Airport (IAH), this hotel's location offers a complimentary airport shuttle for added convenience. During your hotel stay, enjoy free high-speed Internet access for keeping in touch, a well-equipped fitness center for great workouts and a complimentary, hot Be Our Guest Breakfast buffet to kick-start your mornings. Unwind with a swim in the heated indoor pool or soak in your private hot tub in one of the hotel's Whirlpool Suites. Book online today and discover comfort at the Country Inn & Suites in Humble, TX. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport East

Address: 20611 Highway 59 N, Humble, TX 77338-2208
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: RM368 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport East 3*
Number of rooms: 62
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Also Known As:
Country Inn & Suites By Carlson, Houston Intercontinental Airport East Hotel
Country Inn And Suites By Carlson, Houston Intercontinental Airport East
Country Inn Humble
Humble Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Houston Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay here again.”
  • The first wall you see when you enter. The bathroom walls were just as bad.
 of 5 bubbles Lrcat, 30 Apr 2016 | Read review
“Rooms in the back of the hotel offer a more wooded view. Front of the hotel is the view of the parking lot.”
 of 5 bubbles Pump2Duncan, 27 Oct 2015 | Read review
“Ask for a room on the front side of the hotel as far away from the Interstate as possible. Blankets are in the closet under the pillow.”
  • This made showering very hard as it didn't spray down only out
  • Showerhead would not adjust and spray down. Should be a curved pipe. Made rinsing your body hard
  • This needs to be replaced. The seat was greyish and looked dirty but was just (I hope) really ol
  • peeling paint
  • peeling paint
  • All the doors had peeling paint including the entrance door?
  • bathtub grout discolored and paint chipping
  • bathroom
 of 5 bubbles FloridagirlP-cola, 31 May 2015 | Read review
“Choose the rooms away from the highway”
 of 5 bubbles amirmarafi, 28 Feb 2015 | Read review
“Another hotel”
 of 5 bubbles christinelL2618DO, 15 Jan 2015 | Read review
5 of 5