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Holiday Inn Express Houston Bush Intercontinental Airport East

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Holiday Inn Express Houston Bush Intercontinental Airport East
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Houston Bush Intercontinental Airport East
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Showing 115: English reviews
Edinburgh, United Kingdom
Reviewed 16 February 2015

I booked this hotel as I had an early flight out of IAH the next day. I got the airport shuttle to collect me once I'd dropped my hire car off and was collected by Aaron. Aaron was great, chatty and happy to give advice about what time to leave for my early flight. Once I arrived, I was checked...

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Helpful?
Thank Edinburgh182
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Georgetown, Texas
Reviewed 9 February 2015

I decided to stay at this hotel overnight since I had an early flight in the am. This is a convenient location to the airport and a hotel that I found to be much better for my needs that the other south of the airport. They have an evening happy hour with free beer and popcorn. The only inconvenient thing...

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Helpful?
Thank Douglas L
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you so much for your review. I'm glad to hear you enjoyed your stay with us. Service is our priority, and so we value your feedback. We hope you will visit us again. Sincerely,

idaho
Reviewed 28 January 2015

My wife and I were on a flight back home when the flight attendant announced that the plane was over weight and requested 9 of us to unload and take another flight tomorrow. We are not in any hurry so off we went on another adventure. The airline put us up for the night and we were to go to...

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1Thank west77
Lethbridge
Reviewed 12 January 2015

The owner is a not so good fix it man. Any upkeep looks like it was done by a rookie with notice in his work. Having said that the room was spotless. We were picked up at the airport with their shuttle driven by Aaron and he is a great asset to the hotel. He offered to drive us out...

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Helpful?
1Thank PAMELA B
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Pamela B, We appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of services received and found the rooms well to your liking. However, it is regrettable if...

Vancouver, Canada
Reviewed 9 January 2015

I stayed at this location while waiting for an early morning flight out of Houston in January 2015. I've stayed at many IHG (Holiday Inn chain) hotels over the past few years and this one ranks near the bottom. The room we had was very outdated with old flooring, older furniture and bathroom fixtures that were literally falling apart. There...

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Helpful?
Thank CanadianDon
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear CanadianDon, Thank you very much for taking the time to share your feedback. We always strive to provide great service to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the rooms which did not live up to your expectations. Please accept our sincere...

chicago
Reviewed 3 January 2015

I was hesitant to book this location because of its' proximity to the airport. But I was pleasantly surprised by the quietness and the quality of the bed. The bed was a very high quality memory foam type. The front desk staff was also very hospitable and courteous. I will be staying here in the future.

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1Thank joesmithChicago
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you very much for taking the time to post your comment, we do really appreciate it, our staff takes great pride, in giving you a great stay, and customer service. Hope to host you next time in your next visit.

Heule, Belgium
Reviewed 7 December 2014

This hotel had its better days. Staff of the restaurant was friendly with the right customer focus but staff at the desk was not very customer oriented. Room old , stuff broken and lose in the room and the bathroom.One of the elevators was out for the whole week. Compared with the other times I stayed at a Holiday INN...

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Helpful?
1Thank Stefaan V
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Stefaan V, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our staff friendly and location good. On the hand hand, I...

Coquitlam, Canada
Reviewed 29 November 2014

We always stay in this hotel when we do a stop-over in Houston. This is our second time to stay in this hotel. It is a very good value. Good clean rooms and friendly staff. Shuttle service is prompt and courteous. Close to restaurants and IAH airport. Bathroom fixtures do need some repair work. Otherwise, this is a very good...

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Thank bisugo
Jakarta, Jakarta Raya, Indonesia
Reviewed 10 November 2014

I just rejected by the other Holliday Inn hotel and this hotel, due to have no reservation who made before. I help by Maira, Front Desk Officer. She handle my with patient. She knows that I am confused. She called all resources to ensure my reservation. Finally, it's misunderstood. I have been booked at Holliday Inn near by Hobby airport....

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Thank Ari W
uk
Reviewed 5 November 2014

Located 10 mins drive from the airport. We booked this hotel an hour before on website as missed our flight. The hotel shuttle arrived within 10mins as promised at the airport and the driver was v helpful and friendly. The hotel as always maintains its standard, very clean property, front desk staff friendly as expected and complimentary tea/coffee is provided...

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Thank upg_uk

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more   less 

Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Pkwy, Humble, TX 77338-8168
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: RM400 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator.”
Victoria477, 8 Jul 2016 | Read review
“Best to keep away from the road side of the hotel as it can be noisy.”
Dons1977, 16 Jun 2016 | Read review
“Doesn't matter. They are not noisy !”
Dumos, 26 May 2016 | Read review
“We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options. The rooms have a nice fridge and microwave.”
Travelartgolf, 19 Apr 2015 | Read review
“Avoid room 107 until the door had been repaired.”
Houcktj, 5 Apr 2015 | Read review
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