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BEST WESTERN PLUS Intercontinental Airport Inn

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#4 of 35 Hotels in Humble
Certificate of Excellence
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BEST WESTERN PLUS Intercontinental Airport Inn
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317 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Beamsville Ontario, Canada
Reviewed 8 September 2016

The hotels is very clean and the staff is so helpful , they also have a shuttle service to the from the airport. We also had a 22 hour lay over and they help us with our luggage by keeping it in the office so we could go site seeing.

Review collected in partnership with Best Western
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1Thank William V
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good Afternoon William V, We want to first of all thank you for taking the time out of your day to write a review about us. Our housekeepers are top of the line trained. We are glad that you got to see a bit of our beautiful city before having to leave it. Did you enjoy the flea market? We...

Nyack, New York
Reviewed 1 September 2016 via mobile

The stay was great, hospitality, said good morning good night was excellent front desk . The room was spotless keep it clean all 5 nights new towels bed made. So clean enjoy congratulations be back in January

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Helpful?
Thank deebell12311231
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good Afternoon Deebell12311231, Thank you for taken the time to leave a review about our property, Best Western Plus Intercontinental Airport Inn. We are thankful to be the hotel that you chose to stay with and that we were able to meet all of your expectations. We are glad you enjoyed our impeccable room and hot breakfast. We are looking...

Lake Elsinore, California
Reviewed 30 August 2016

This place looks good from far but it is far from good. Out front it smells like backed up plumbing and mildew. In the reception are the smell seemed to go away. Got out of the elevator and figured I was on the wrong floor it smelled like cigarette smoke. Nope that's my floor. Apparently the smoking floors ventilate to...

Review collected in partnership with Best Western
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Helpful?
Thank justinp219
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good Afternoon Justin, Thank you for taking the time out of your day to write a bit of constructive criticism about our property. I do want to apologize for any inconveniences you may have encountered during your stay. I'm terribly sorry about the smell of smoke in your room, we are working to renovate the hotel, and are lowing the...

Tallahassee, United States
Reviewed 26 August 2016

This hotel was very clean, they had a very nice breakfast selection. Each area of the hotel was very nicely kept. And the staff was exceptional. We stayed there for 6 days and they all became our friends by the end of our stay. I would highly recommend this location and will definitely come back!

Review collected in partnership with Best Western
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Thank Shevette C
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good Afternoon Shevette, Thank you for your positive review about our property. It was completely our pleasure housing you for the days you were in Houston. Our Best Western Plus is proud of the high quality customer service that we provide. I do hope we made you feel right at home once you walked through our doors. We look forward...

Reviewed 5 August 2016 via mobile

We travelled to Houston for cancer treatment and surgery. We were out of our element surrounding and it was nice to be in an environment where the staff took care of our needs at a high level and the accommodations were perfect and s well maintained as any place we've ever stayed while traveling. We would like to thank the...

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Helpful?
Thank Tracy B
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good afternoon Tracy, Let me start off by saying that Houston has wonderful Cancer Treatment Center's and we are sure you will beat it! I personally now how difficult it can be, my mom had cancer 15 years ago and thank God she beat it, as well you! We strive to make each guest feel comfortable from the time they...

Reviewed 21 July 2016

This hotel was awesome, the staff treated us just like family. They held our luggage as we arrived way too early (9:00am) to check in. After returning from a day at the Houston Space museum ($45.00 Uber ride) the room was exactly what we were looking for... large, clean, cable tv, microwave, mini fridge, iron with board, in-room coffee, cold...

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Thank matt a
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Matt, First of all, we would like to thank you for taken the time to leave a wonderful review of our Best Western Plus we pride ourselves on making each and every guest fell like they are home away from home. We are delighted to hear that we accomplished that once again with you! We like our guest to...

Reviewed 17 July 2016

Great experience, the staff was very kind and helpful. The shuttle takes you to the airport which is very close. The wifi works perfectly well and the breakfast is complete. It is comfortable and has all it says.

Review collected in partnership with Best Western
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Thank Larissa F
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Nothing pleases us more than to hear that our guest were treated with wonderful customer service, and that your overall stay with our Best Western Plus was a great experience! We pride ourselves in having a hot breakfast ready for every guest hope you had a chance to enjoy a make your own waffle with almonds, craisins, or chocolate chip....

New Iberia
Reviewed 15 July 2016

Hotel is clean, the room large and comfortable. Pool/Patio area very nice. Breakfast very good. The staff was absolutely great. I travel to the IAH area often for business and have stayed at many of the hotels nearby. This trip I brought my 13 year old grand-daughter with me and she really enjoyed the pool and breakfast. Will definitely choose...

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Helpful?
Thank vac1017
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Vac1017, It's guest like you that make us strive for yet even higher standard for our Best Western Plus. Nothing makes us happier than hearing how great of a stay our guests have, we try to run a tight ship to keep everything clean and running effectively for you our guest. We have had some very hot days and...

Peachland, Canada
Reviewed 8 July 2016

Corridors smelled of Cigarette smoke and Must. Must sign a Non smoking agreement on check in. Obviously the rule is not enforced in the corridors. Rooms are of a good BW standard. Breakfast is standard BW. Shuttle service to from the airport was a little slow but adequate. Front desk attendant was very pleasant and helpful both on check in...

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth K
BWPlus-IAH, General Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Kenneth, I want to thank you for sharing your experience with us. We appreciate both your kind and constructive comments for our continued improvement. We do provide Non Smoking room on the same floor as Smoking unfortunately we can not control all of our guest, we ask that they smoking only in their room's but you are right sometimes...

Auckland
Reviewed 7 July 2016

This was the last hotel I could find when a rain storm mucked up lots of flights that night, so just after midnight managed to get through on one of those pick up phones at Houston Int. Airport and supposedly get their last bed. Airport pickup van duly arrived (friendly driver) and got to hotel. Hotel seemed somewhat old and...

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Helpful?
Thank gplim
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

On behalf of our Best Western Plus, we would like to apologize for any inconveniences you might have experienced while staying with us. We are glad our staff all around could cater to your needs, and met your expectations. This location is actually working on some future renovations for our property. I do hope you will give our location another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Intercontinental Airport Inn is located off Highway 59 just two miles east of the airport providing free shuttle from the airport 5:00 a.m. until midnight and free scheduled morning airport drop-off. At our hotel start every day with a free newspaper and enjoy our complimentary hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access or relax on your five star pillow top bed watching your flat screen 42 inch LCD television equipped with 140 plus HD channels. For your well being a fitness center is provided, with a treadmill, stationary bike, and elliptical machine. The meeting facility is perfect for small functions accommodating up to 40 people. Everything that you need in the way of restaurants and shopping are easily accessible from the BEST WESTERN PLUS Intercontinental Airport Inn, your home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Intercontinental Airport Inn

Address: 7114 Will Clayton Pkwy, Humble, TX 77338-8170
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: RM316 - RM633 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Intercontinental Airport Inn 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Intercontinental Airport Hotel Humble
Best Western Humble
Humble Best Western
Hotel Style:
#4 Family Hotel in Humble
#5 Business Hotel in Humble
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No opinion here - I needed a bed and a shower before an early morning flight.”
 of 5 bubbles donnasuej, 14 Jan 2017 | Read review
“Room 108 ground floor.”
 of 5 bubbles mattaA3841WC, 21 Jul 2016 | Read review
“Staying on the backside of the hotel may be quieter - whilst closer to the freeway the Sonic restaurant is on the other side of the hotel.”
 of 5 bubbles Kilmore_12, 13 May 2016 | Read review
“Very clean & friendly place to stay.”
 of 5 bubbles bonniem874, 15 Apr 2016 | Read review
“can't go wrong as rooms are quiet”
 of 5 bubbles PortlandRoss, 18 Dec 2015 | Read review
5 of 5