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BEST WESTERN PLUS Intercontinental Airport Inn

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#4 of 35 Hotels in Humble
Certificate of Excellence
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BEST WESTERN PLUS Intercontinental Airport Inn
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338 Reviews from our TripAdvisor Community

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Showing 321: English reviews
New Jersey
Reviewed 23 March 2016

This is a great place to stay when you are near the Houston Airport. The customer service is exceptional! For comfort, get the king bed with living room. The pool was inviting and the breakfast is a plus for busy travelers. It has a shuttle service to the airport and that is included with your stay.

Review collected in partnership with Best Western
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Helpful?
Thank Catherine S
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you Catherine for your kind review, we strive each and every day to make our customers fell welcomed. It is always a pleasure to hear that we succeeded in giving exceptional customer service. Our king beds with living room our very comfortable, we have a wonderful hot breakfast, and a service shuttle starting at 5:00 AM. It would be...

Prince Albert, Canada
Reviewed 17 March 2016

The hotel is great, actually. Perfect when stopping over while traveling with free and timely airport shuttle and free breakfast. The issue is that there is nothing else to do. We ended up walking to a little fast food drive through (Sonic) for burgers, picked up some beer at the gas station and went back to the hotel room and...

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Helpful?
Thank Gord V
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for sharing your experience with us. We are glad to hear that your overall stay with our team at Best Western Plus was great! We welcome all comments for the our continued improvement of our hotel. We do provide transportation to and from hotel to local Mall, shopping centers, restaurants, etc. for a fee. Next time you come...

Camarillo, California
Reviewed 10 March 2016

Quiet hotel. Next to freeway so easy to get around. Waffle House next to hotel but didn't eat there and gas station very close, not much else directly around hotel. Plenty of parking even for big trucks. Rooms very clean and everything worked. Hot breakfast good internet. The only problem was the satellite tv was very bad and didn't get...

Review collected in partnership with Best Western
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Thank t y
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you Ty for your reponse regarding your stay with us at Best Western Plus Intercontinental Airport Inn. On behalf of our entire team we are pleased to hear that you enjoyed our clean room's, good internet and hot breakfast! We strive to make each and every guest have an exceptional stay and are sorry to hear you had a...

Bow Island, Canada
Reviewed 28 February 2016

The fan in the bathroom sounded like 747 on takeoff very irritating woke everybody up if bathroom lite turned on likely woke up neighbours also the tv satellite was acting up but outside of the fan (a big irritant)the place was on a bar with other BW plus hotels

Review collected in partnership with Best Western
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Helpful?
Thank David W
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I’m terribly sorry to hear that our hotel was not able to exceed your expectations and leave with you with a positive experience. For guests to feel at home at our hotel is a paramount goal for us and it saddens me that we weren't able to achieve that during your stay. I truly apologize for the inconveniences you experienced...

Helsinki, Finland
Reviewed 7 February 2016

We had to book new hotel in hurry within minutes before coming to Houston and this seemed okey enough. And it was. It was close to airport, had shuttle (we only used it to get back to IAH) and didn´t seem too shady. Hotel is ok for money, nothing too fancy and would benefit from little up do but after...

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Helpful?
Thank Mehilainen
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for sharing your experience with us. We welcome both your kind and constructive comments for the continued improvement of our hotel. We thank you for the opportunity to serve you and hope that you will allow us to serve you again in the future. Take care. Sincerely Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn

Montreal, Canada
Reviewed 15 January 2016

We had to continue our travel and needed a place to stay close to the airport. The Best Western PLUS Intercontinental Airport Inn was just what we needed. The rooms were comfortable, the price was right, we had free WiFi, an early free breakfast and shuttle service to the airport. Very pleased!

Review collected in partnership with Best Western
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Thank Maria R
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

As always, we strive to make each guest feel at home and we are glad to hear that we were able to accomplish that during your stay. We thank you for your generous comments and look forward to your next visit! Sincerely, Sapna Bhakta Management Team BEST WESTERN PLUS Intercontinental Airport Inn

Reviewed 14 January 2016

Stop over stay en-route to Costa Rica. Do not recommend this hotel. We flew in at 1145 I called ahead twice left a message to pick us up at this time. Nobody took the message and we were stranded at the airport. The HIlton man drove us out of kindness and a big tip! The front desk was not helpful....

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Thank Gracefullife
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I’m extremely sorry to hear of the experience our hotel has left you with. Although guests are welcome to notify us of their arrival status, we do not take reservations for the shuttle service nor do we claim to. We always urge guests to use the courtesy phones we have in all baggage claim areas in all terminals as we...

Coquitlam, Canada
Reviewed 14 January 2016

Our flight from Belize was delayed In Houston due to bad weather. We were stuck in the airport the first night which was a nightmare. Luckily we were able to find this hotel during the night and were picked up by the shuttle around 7:00 am. Even thought check in time is 3:00 pm, we thought sitting in the lobby...

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Helpful?
Thank ljd1042016
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are thankful to be the one you chose to stay with and that we were able to meet and exceed all of your expectations. It is people like you who make our efforts worthwhile. We hope to see you again the next time you find yourself in Houston! Sincerely Sapna Bhakta Property Management Team BEST WESTERN PLUS Intercontinental Airport...

Arlington, Texas, United States
Reviewed 7 January 2016

I always ask about the fitness center before I book a hotel this time I didn't. If the fitness center is not a big deal its ok. I was very disappointed the machines were out of date. the hotel itself and the staff were good. the price was good and its really close to IAH.

Review collected in partnership with Best Western
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Thank Deborah M
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Please accept my apologies for any discomforts you encountered during your stay with us. This does not align with the high quality of service we are know for providing and I am truly sorry for that. Thank you for bringing this matter to our attention for our immediate evaluation and we hope you will still consider us the next time...

Reviewed 4 January 2016 via mobile

Hotel was okay, not a lot of food options nearby. Biggest issue was that a taxi was requested for a early morning pick up and a private car service was sent in lieu. Cost was almost double what a metered taxi cost. NOT an acceptable option! Arrange your own transportation if outside of shuttle hours.

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Helpful?
Thank Sean M
BWPlus-IAH, Management Team at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

I want to thank you for sharing your experience with us. We appreciate both your kind and constructive comments for our continued improvement. I want to apologize for the disappointment you encountered regarding the taxi/limo service. Please know that what they charge is something outside of our control and it is unfortunate that your Tripadvisor review had to take place...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Intercontinental Airport Inn is located off Highway 59 just two miles east of the airport providing free shuttle from the airport 5:00 a.m. until midnight and free scheduled morning airport drop-off. At our hotel start every day with a free newspaper and enjoy our complimentary hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access or relax on your five star pillow top bed watching your flat screen 42 inch LCD television equipped with 140 plus HD channels. For your well being a fitness center is provided, with a treadmill, stationary bike, and elliptical machine. The meeting facility is perfect for small functions accommodating up to 40 people. Everything that you need in the way of restaurants and shopping are easily accessible from the BEST WESTERN PLUS Intercontinental Airport Inn, your home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Intercontinental Airport Inn

Address: 7114 Will Clayton Pkwy, Humble, TX 77338-8170
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: RM349 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Intercontinental Airport Inn 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Intercontinental Airport Hotel Humble
Best Western Humble
Humble Best Western
Hotel Style:
#4 Family Hotel in Humble
#5 Business Hotel in Humble
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms were great”
360kurtisl, 21 Mar 2017 | Read review
“No opinion here - I needed a bed and a shower before an early morning flight.”
donnasuej, 14 Jan 2017 | Read review
“Room 108 ground floor.”
mattaA3841WC, 21 Jul 2016 | Read review
“Staying on the backside of the hotel may be quieter - whilst closer to the freeway the Sonic restaurant is on the other side of the hotel.”
Kilmore_12, 13 May 2016 | Read review
“Very clean & friendly place to stay.”
bonniem874, 15 Apr 2016 | Read review
5 of 5