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Residence Inn Dallas Las Colinas

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#11 of 77 Hotels in Irving
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Residence Inn Dallas Las Colinas
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166 Reviews from our TripAdvisor Community

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Reviewed 6 days ago NEW

I ended up at the wrong Residence Inn when I arrived late night from a long flight. Sandra Bierilo at the. Front desk did an excellent job in transferring my reservation. It saved me a long trip to the other side of the airport. Thanks. The only critique I have is the entrance area was not swept during my entire...

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Helpful?
Thank Ben V
Ashburn, VA, United States
Reviewed 1 week ago

Room was comfortable, but with no outstanding qualities. Service mistake was annoying where we asked our room be cleaned in a 3 hour period where we were away, but it wasn't. Brenda in the breakfast room was very helpful and cheerful.

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Helpful?
Thank Ira G
Brandis G, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Valued Guest, Thank you for staying with us and regret that we have caused an inconvenience during your stay. We apologize for the service failures you mentioned and hope that we can regain your trust in the near future. We will be honored if you could give us another opportunity to serve you. I look forward sharing the comments...

Reviewed 3 weeks ago

At breakfast and at (Mon-Tues) dinner, both Brenda have done a tremendous job of taking care of me, and making me feel so welcome. Courteous, funny, personable, and always professional. Great to see at Breakfast (food is always out, hot, and coffee pots are full), and they set the tone for a lively dinner setup. I work nearby at the...

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Helpful?
Thank Chris B
Morgan P, Event Specialist at Residence Inn Dallas Las Colinas, responded to this review

Thank you for taking the time to provide feedback from your stay, Chris. I am happy to see Maylene and Brenda were able to help you during your time at the hotel! I know our team takes great pride in ensuring that each of our guests have a great experience and leave happy. I hope you will be able to...

Spring, Texas
Reviewed 3 weeks ago via mobile

Stayed here passing through DFW. Nice place. Rooms was very clean and comfortable. Bed was a little soft, but no big deal. Shower was nice and clean. Property is kept up nicely. One warning that has nothing to do with the hotel, construction is EVERYWHERE around this are. Traffic sucks getting here. Staff was very nice. We will stay again.

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Helpful?
Thank Coachf72
Morgan P, Event Specialist at Residence Inn Dallas Las Colinas, responded to this review

Thank you so much for taking the time to review our property. We appreciate all the kind words you said about us. We understand that in the Las Colinas/Dallas area, there are many lodging options when it comes to hotels and we appreciate you choosing us. If you do decide to stay with us again, please let us know what...

Sugar Land, Texas
Reviewed 3 weeks ago

I'm normally a business traveler, but for the weekend staying in Dallas/Fort Worth I was with my family. To cut to the chase, the experience of staying at this hotel was the best experience I have ever had. I'm a lifelong Marriott customer and this hotel surpassed every hotel I've stayed in, ever. The attention to details, from understanding that...

Review collected in partnership with this hotel
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Helpful?
Thank aj3bertowski
Morgan P, Event Specialist at Residence Inn Dallas Las Colinas, responded to this review

Thank you so much for taking the time to review our hotel. We are so happy to hear that our staff had such a positive impact on your overall experience. I will be sharing your review with our staff so they can continue to be motivated and inpired. We can't wait to see you again on your next visit into...

Reviewed 4 weeks ago via mobile

Sandra and Maylene took care of everything for us. The food was delicious, and the service was even better. We were fortunate enough to be here for Fat Tuesday and they grilled a very authentic New Orleans feast for us. We were very happy here.

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Helpful?
Thank Juan S
Morgan P, Event Specialist at Residence Inn Dallas Las Colinas, responded to this review

Thank you so much, Juan, for taking the time to provide us with feedback regarding your stay. We are glad that you enjoyed our hotel and social hour. We greatly appreciate your kind words and I am thrilled that our team, especially Maylene and Sandra, has made your experience a memorable one. Everything we do is aimed at providing the...

Reviewed 4 weeks ago

I have stayed here a couple times. I typically stay at Marriott properties and usually try to get into Residence Inns and some at great and some are okay. I will select his hotel again when I come back to the area - it is a really nice overall experience. I was checked in by Sandra who was very pleasant...

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Helpful?
Thank Dean B
Morgan P, Event Specialist at Residence Inn Dallas Las Colinas, responded to this review

Thank you for this amazing review of your last stay at Residence Inn! We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. Sandra and Maylene are definitely wonderful assets to our team and I know they aim at creating a great guest experience. We truly appreciate your...

Houston, Texas
Reviewed 4 weeks ago

To begin with, it was a very busy weekend with a major cheerleading event in town, so our room wasn't quite ready due to some last minute schedule changes. Morgan, the event specialist for the hotel, was able to compensate us for the inconvenience. In addition, after finding out that we would need to depart for the event before the...

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1Thank hartlinejr
Brandis G, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Hello, Thank you for allowing us to host the NCA cheerleading competition! I am so happy to read that you and your family had a great experience. Morgan did an amazing job with the personalized hangers for each cheerleader. I look forward to sharing your feedback with her to help continue to motivate and inspire. We look forward to host...

Virginia
Reviewed 20 February 2017

As a Platinum Member of The Marriott Hotels for decades, I consider 3 key qualities to a hotel: - Maintenance//Cleanliness -Staff professionalism and service/care -Management Responsiveness to issues/concerns from Guests I experience a very good welcoming from Anne (at reception) on Day one. Most of all, Brenda made my day EVERYDAY with a special VEGETARIAN breakfast and ensure, as a...

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Helpful?
Thank lypatterson
Brandis G, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Hello, Thank you very much for your honest feedback about your stay! It is an honor to work with amazing people each and every day. I am delighted to read that we were able to take care of your vegetarian options provided on the complimentary breakfast buffet. We appreciate your time and look forward to your next stay. All the...

Reviewed 20 February 2017

Well to start out this hotel was built in 1989 and it has updated alot and the ceiling fan keeps us cool in the living room. The cost a good 180USD. when it was time to go we called in so we could stay for 2 more days. And yes we got charged for that but the price of the...

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Helpful?
Thank racheal k
Brandis G, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Greetings from Las Colinas, Thank you for your valuable feedback and we are so happy to read that you had an amazing stay! The service related items you mentioned caught my attention, as customer service is very important to everyone at the Residence Inn Las Colinas. We take great pride to know that you received the best service. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Studio and penthouse suites, including separate living andsleeping areas • Nonsmoking and ADA-accessible rooms •Fireplace in some suites • All suites with fully equipped kitchen •Featuring fully equipped kitchens with refrigerator, microwave,and coffee maker • Flat-Panel LCD HDTV • Complimentary cableTV with premium channels • Remote-controlled cable TV • Ample,well-lit, work area with desk • Complimentary high speed wiredand wireless Internet access ... more   less 

Additional Information about Residence Inn Dallas Las Colinas

Address: 950 W Walnut Hill Ln, Irving, TX 75038-2613
Region: United States > Texas > Irving
Price Range: RM455 - RM1,351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Las Colinas 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Dallas Las Colinas Hotel Irving
Residence Inn Irving
Irving Residence Inn
Hotel Style:
#15 Business Hotel in Irving
#21 Romantic Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Las Colinas staff and other travellers.
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Questions? Get answers from Residence Inn Dallas Las Colinas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End rooms are quieter and closer to your vehicle. If you don't like steps ask for ground floor rooms.”
 of 5 bubbles benv702, 23 Mar 2017 | Read review
“There were all good in nice quite separate buildings.”
 of 5 bubbles deanb489, 1 Mar 2017 | Read review
“By the way the outdoors balcony is not added with the penthouse its added on the 2 bedroom studio.”
  • The Fireplace
  • Looking Up at the upstairs bedroom
  • The Door
  • The Kitchen
  • The Livingroom
  • Going DownStairs looking at the diningroom
  • Downstairs Bathroom
  • The Upstairs Bedroom
 of 5 bubbles 27rachealk, 19 Feb 2017 | Read review
“I stayed on the bottom floor because after working I do not want to climb stairs.”
 of 5 bubbles davidcalexander, 15 Feb 2017 | Read review
“all rooms are spacious”
 of 5 bubbles DaveL705, 13 Feb 2017 | Read review
5 of 5