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TownePlace Suites Dallas Las Colinas

900 West Walnut Hill Lane, Irving, TX 75038
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Mustangs of Las Colinas
    2.6 km
  • 3 star hotel
  • Free Wifi
Reviewed 26 September 2016
Clean and Comfortable
The hotel was nice and very comfortable. The check-in process... more
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51 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 2 weeks ago

I booked this hotel almost two weeks in advance - the location is in walking distance to the office I was visiting. As soon as I walked in, the clerk said, "we have a situation." Made some calls to other local properties and ended up over a half hour drive away at a disappointing property and was late for two...

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Helpful?
Thank DENNIS D
Sacramento, California
Reviewed 19 December 2016

There are some things to like about this property and some aspects that are a bit frustrating. Check in personnel was fine. Quiet but basically helpful, albeit she seemed utterly depressed. We drove to the building where our room was and noticed the hallways were dingy and we could tell the hallways hadn't been upgraded too recently as the bulbs...

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Thank Joe W
Reviewed 26 September 2016 via mobile

The hotel was nice and very comfortable. The check-in process went smoothly and our room was clean, modern, and had everything we needed for our 2 night stay. We had a two bedroom unit with sleeper sofa and included a kitchen with a full size refrigerator and stove. The linens were nice and everything was in good repair. Breakfast was...

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Thank Susan D
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Susan D, Thank you for the great feedback! We are happy to hear that you and your group had such a good experience with us and we look forward to having you again. Carter Hord General Manager

Provo
Reviewed 21 September 2016

Great hotel for a quick in and out business trip. The staff was friendly, my room was large and comfortable with a great Air conditioning unit. The beds weren't anything special but I slept well and you can't beat the location as it's close to restaurants and close to the airport. I wouldn't hesitate to stay here again.

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Helpful?
Thank Mea37
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Mea37, Thank you so much for staying with us! We appreciate you taking the time to give us feedback and look forward to having you stay with us again. Carter Hord General Manager

Ottawa, Canada
Reviewed 23 August 2016

I spent a week at this hotel when in town on business. I had a nice room on the ground floor with a kitchen equipped with the basics. The hotel has a better than average continental breakfast buffet which was appreciated! I used the outdoor pool at the hotel as it was extremely hot the week I was there. The...

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Helpful?
Thank Ceilidhe
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Ceilidhe, Thank you for the kind feedback about your experience with us here at the Towneplace Suites Las Colinas. I'm glad you were able to enjoy the pool and our breakfast buffet. I apologize for the inconsistency you had with our room service and we will work to improve this for our future guests. Your comments have been shared with...

Austin
Reviewed 29 July 2016 via mobile

Just a gross feeling walking around. Everything is sticky and the air is damp. I'm not sure I'll consider this place again and I travel every week and stay at Marriott chains most of the time. This place's front desk and lobby was darkish too. A little bright would be nice.

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1Thank nijc77
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Thank you for taking the time to provide us feedback about your recent stay with us at the Towneplace Suites Las Colinas. I am sorry that we did not meet your expectations and have fallen short of what you typically experience when you stay with Marriott. I have shared your comments with the staff and we will strive to correct...

Reviewed 13 July 2016 via mobile

Terrible customer service. Credit card was charged 4 times. Room not cleaned for 3 days had to call and request items. Manager never followed through with anything. Worst ever. First room had ants and ac was broke and Toliet leaked. Will never stay here again

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Thank Lydiann H
Dallas, Texas
Reviewed 10 July 2016

Nice and clean property. The smell of the kitchen and appliances in our room was a bit troublesome but it is to be expected when booking a room with kitchenette. Breakfast was ok also. Easily accessible to major highways and DFW airport.

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Thank T1998
Reviewed 5 July 2016

Friendly staff, nice pool, quite surrounding, good nearby restaurants, well built fitness center, clean rooms. Felt like Home.Breakfast was more detailed and always in abundance. Staff was very friendly and helpful.

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1Thank Amit M
Fort Smith, Arkansas
Reviewed 27 June 2016

The hotel was clean and we didn't have any problems with noise. Breakfast was ok, nothing great on our first day so we all skipped it on our second day. We had a 2 bedroom suite and one of the main reason's I chose the TownePlace Suites over other hotels was because it advertised a Queen bed in each bedroom....

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1Thank thocott
CarterHord, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback from your recent stay with us. We have recently updated our breakfast offerings to give our guests' more variety and hope that you can give it another try should your travels bring you back through the DFW area. I apologize that our beds did not meet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Discover true Texas hospitality at TownePlace Suites Dallas Las Colinas. Perfect for business travel, our hotel offers an unbeatable location near the Irving Convention Center, DFW International Airport and a variety of corporate offices, including Microsoft, Nokia, NEC, Verizon, Abbott Labs, and Cognizant. Looking for some leisure near our Las Colinas hotel? The beautiful Mandalay Canal Walk and an array of shops and restaurants are minutes away. Start your day on a high note at our free breakfast buffet, and take advantage of our free grocery shopping service so that your favorite snacks are always on hand. Get your adrenaline pumping in our fitness center, featuring plenty of weights and cardio machines, and cool down in our peaceful outdoor pool. After a memorable day of meetings or sightseeing, decompress in spacious suites with free Wi-Fi and fully equipped kitchens. Our Irving West hotel also offers a small event room for intimate corporate gatherings and social occasions. Book today. ... more   less 

Additional Information about TownePlace Suites Dallas Las Colinas

Address: 900 West Walnut Hill Lane, Irving, TX 75038
Region: United States > Texas > Irving
Price Range: RM423 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Dallas Las Colinas 3*
Number of rooms: 135
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Also Known As:
Towneplace Suites Dallas Las Colinas Hotel Irving
Towneplace Suites Irving
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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