We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton DFW Airport Hotel

Show Prices
#19 of 77 Hotels in Irving
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton DFW Airport Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

215 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton DFW Airport Hotel
See the most recent reviews
Showing 206: English reviews
Beaverton, Oregon
Reviewed 23 February 2016

I stay there one to two weeks a month due to business travel. Good: One of the few hotels in Irving, TX near DFW that isn't directly aligned with a runway (more a the corner of the airport) so you don't have all of the airline engine noise other hotels have. The staff is extra friendly and try their best...

 Report
Helpful?
Thank Mark L
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Mark L, thank you for your loyalty to our hotel, and thank you for the feedback. We have a handful of guestrooms on the third floor that face into the atrium and we will denote your profile to ensure you are not roomed there during future visits. As for the power outlets, a charging station solution is in...

River Falls, Wisconsin
Reviewed 19 February 2016

We booked our room for 3 people via Expedia. When we arrived at the hotel after a late flight into DFW, a family arriving with us on the airport shuttle was given an upgraded double room. When we checked in, they said they didn't have any more double rooms, only king rooms. I agreed we could take a king room...

 Report
Helpful?
1Thank Cobber88
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Cobber88, Thank you for staying with us and my apologies for the less than stellar service you experienced. Be assured your feedback has been shared with our entire team and items addressed as appropriate. For those familiar with DFW Airport, there are a handful of car rental facilities located south of the Airport, that are nearly ten miles away...

Michigan
Reviewed 10 February 2016

Typical Sheraton facility, but with great service. From check-in, to restaurant, to housekeeping - service was great! Standard rooms. Internet was good. Beds good. Gym was nice sized with free weights and multiple aerobic machines. Temp in Gym was very cold. Not sure if that was on purpose or issue. Restaurant was excellent. I had breakfast there two times. They...

 Report
Helpful?
Thank LoveToVacateMichigan
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Lovetovacate, Thank you for staying at our Sheraton DFW Airport Hotel and we appreciate your review of our product and service. We're delighted to learn that overall you enjoyed our hotel and amenities. We look forward to hosting a future visit. Feel free to contact me directly if I can ever be of service. Warm Regards, Jason Tyson General...

Reviewed 9 February 2016

First off, let me start by saying the hotel itself is great. No complaints with the room at all. No complaints with the food at all. Everything in that regard was fine. Not anything to celebrate but also nothing to complain about. Now onto the explanation of why I am leaving this hotel with only one star. It has something...

 Report
Helpful?
1Thank MirandaPlanet
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Miranda Planet, We're glad to learn you enjoyed our hotel and amenities. Our housekeeping supervisor discovered a pair of boots, clothing items, make-up bag, pet bed and pet supplies in the guestroom you had occupied and therefore the evening desk agent reinstated your reservation, as it appeared you were still here. When you brought the matter to our attention...

RUSH CITY
Reviewed 27 January 2016

We stayed at the hotel during a dance competition. The service was horrible. We ordered breakfast and after several calls to the food services and waiting for 2 hours the wrong meal was brought to our room. We were told she would be right back because our food was ready. It finally came cold. The parking was so bad that...

 Report
Helpful?
Thank Bob B
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Bob, My apologies for what you experienced this past weekend. It's certainly not typical of the service we provide our guests. Our team is committed to providing excellent service and we are all disappointed at how the weekend unfolded. I believe fellow travelers reviewing our TripAdvisor reviews will see that this was an extreme situation outside of our...

New York
Reviewed 25 January 2016

The hotel shuttle took 45 minutes to arrive after I first called, and only came after I called again, so I wouldn't stay here unless you enjoy waiting around cold deserted parking lots late at night. The hotel is a typical business type hotel with nice rooms and a soulless mostly empty bar and restaurant. The hotel is in a...

 Report
Helpful?
Thank travelbag12345
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Tomthetraveler, Our apologies for the tardy pickup and we hope that you found our accommodations comfortable. Please give us another opportunity should your travels return you to North Texas. Warm Regards, Jason Tyson General Manager

Reviewed 23 January 2016 via mobile

We are here for a dance competition. The hotel is recently renovated and fine. However they have food service that is so poor it is unbelievable! Waited 20 minutes at our table and never saw a server or even got water at the restaurant. Room service in the morning was 40 minutes later than the time slot we selected and...

 Report
Helpful?
Thank Teresa M
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Teresa M, I'm glad to learn you found our accommodations and facility satisfactory. There were hundreds more attendees of this event than originally planned and my apologies for your food experiences. We received dozens of room service orders for the same time window, before the start of the dance competition, and we could have done a better job communicating...

Bossier City, Louisiana
Reviewed 19 January 2016 via mobile

Stayed here on business. Great location and a great hotel. Check in was quick and service was great in all areas. I'll for sure stay here whenever I'm in town. Rooms were very clean and roomy. Attendants were efficient and thorough. This hotel gets my highest recommendation.

 Report
Helpful?
Thank CoachSC
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings CoachSC, Thank you for staying at our Sheraton DFW Airport Hotel. And we appreciate you taking time to share your experience and recommendation. We look forward to hosting your next visit to North Texas! Warm Regards, Jason Tyson General Manager

Reviewed 13 January 2016 via mobile

Wow what can I say other than wow. Services here were top notch to say the least. This was my 500th Sheraton stay which made me Platinum for life. Gabby the service manager was outstanding.. She really went above and beyond to make this stay memorable! The concierge lounge attendant Anne was a gem as well !!! I would definitely...

 Report
Helpful?
Thank Dexter K
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Dexter K, Thank you for your loyalty to Sheraton and congrats on your 500th stay! That's quite a milestone! I appreciate the kudos for our team members and I've presented them both with a special token of gratitude in your name. We look forward to your 501st stay. Warm Regards, Jason Tyson General Manager

Halifax, Canada
Reviewed 10 January 2016

Fast shuttle, clean vehicle, well groomed driver. Check in was a breeze. Room appointed nicely, great wifi in room, linens and bed very comfortable. It was a bit late, and I was a bit peckish, so I went to the lobby in search of a gift shop. It was Christmas night, so I assumed if there was one, it would...

 Report
Helpful?
Thank number10blade
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello number10blade, Thank you for staying with us on the Christmas Holiday. Our goal is to be a welcome respite and exceed our guests expectations. We're delighted to learn this was your experience at our DFW Airport hotel, and we look forward to welcoming you back should your travels return you to the Dallas North Texas area. Warm Regards, Jason...

57 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
View from Room (3)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (3)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Irving
0.4 km away
The Westin Dallas Fort Worth Airport
1.0 km away
Homewood Suites by Hilton Irving - DFW Airport
3.4 km away
Hyatt Regency DFW
Hyatt Regency DFW
#24 of 201 in Dallas
2,111 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Home2 Suites by Hilton Irving / DFW Airport North
0.4 km away
Holiday Inn Express Hotel & Suites-DFW North
1.5 km away
Dallas/Fort Worth Airport Marriott
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W John Carpenter Fwy, Irving, TX 75063-2927
Region: United States > Texas > Irving
Price Range: RM537 - RM1,179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Starwood, Hotels.com, Priceline, Travelocity, Orbitz, TripOnline SA, Jetsetter, Evoline ltd and HotelQuickly so you can book your Sheraton DFW Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Sheraton DFW Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free shuttle and easy access from lobby elevators to all points”
christinagU2674LS, 14 Apr 2017 | Read review
“Upgrade to get Club on the 12th floor”
IndySevenSeas, 27 Mar 2017 | Read review
“We wanted to watch the airplanes land, they are really close to the airport, but surprisingly, the noise was pretty subdued.”
gmadlscott, 6 Mar 2017 | Read review
“The hotel was quiet in General. Near the elevator but didn't seem to make any difference.”
md0negan, 5 Mar 2017 | Read review
“Elevators can be a bit slow- maybe select something on a lower floor.”
michaelpR3520HY, 26 Feb 2017 | Read review
5 of 5