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Extended Stay America - Dallas - Las Colinas - Green Park Dr.

45 reviews
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Traveller (34)
Room & Suite (15)
Dining (2)
Overview
  • Excellent49%
  • Very good8%
  • Average11%
  • Poor15%
  • Terrible17%
Travellers talk about
“long term stay”(2 reviews)
“night shift”(2 reviews)
“laundry room”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)Write a Review
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1 - 5 of 44 reviews
Reviewed 1 week ago

Bad Area, Hotel was separate building from the front desk, Bed was squeaky and hurt my back, Tv did not work, reported it to front desk and did not get it working until the next night. If you need towels or blankets changed, you have...More

Review collected in partnership with Extended Stay
Thank 7venessam
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 1 week ago

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should...More

Hotel's Favourite
Reviewed 17 May 2017 via mobile

I namely like Tonya on the 1st shift she is a amazing. I am currently at the meadow creek location mext door to green park and i only like it for the full stove. And there are a couple of friendly people at meadow creek...More

Thank bcakes82
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 18 May 2017

We appreciate the outstanding review! We're delighted to know how much you enjoyed your stay. Thanks so much for acknowledging the excellent service you received from Tonya. Your feedback is important and lets us know how we are performing. Thanks from all of us at...More

Reviewed 13 October 2017

Too Many to List....complained to corporate = No resolution. Complained at staff = treated to get kicked out. Fleas in room. RUDE Staff. No Ethic from management. Check in took 15 min just for agent to come to front desk from sleep... was told I...More

Review collected in partnership with Extended Stay
Thank nikitap249
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 15 October 2017

Thank you for being our guest and for taking time to leave feedback. We apologize for the issues you experienced during your stay.Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take...More

Reviewed 9 October 2017

I was checked-in to a room that was not even ready. The bed-sheet were not made, it looked like someone has checked out and the room was not done with for the next. There were bits of paper on the floor, the telephone in the...More

Review collected in partnership with Extended Stay
Thank gauravj372
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 10 October 2017

Gaurav, we have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this...More

Reviewed 5 October 2017

The rooms are dirty apparently only crackheads live here and the staff is rude. They advertise a pool but say it closed October 1st even though it's bright and sunny. I had to switch rooms three times because it was filthy.More

Review collected in partnership with Extended Stay
Thank James R
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr.Responded 6 October 2017

James, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our facilities...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for the Deluxe suite!"
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"Dishes, pans and utensils available on request"
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"I have stayed in several they are all nice."
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"Don't get by the elevator"
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