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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsdfw airportfront deskvaulted ceilingsnext morningwafflesan overnight stayliving areaparking spotnice hotelbed was comfortableleave your caramerican airlinesthird floorother hotelsshuttle servicean early flightrental car
We were delayed one day after missing our connecting flight but his hotel felt like a nice place to stay. My group of students and parents were pleased with this hotel. The staff was very helpful holding our luggage before check in time and allowing...More
Tried calling hotel for directions 3 times; rang 30 times, no answer. The hotel was worn, had a odor, and the rooms were the smallest I have ever seen on this continent! No way they should be called a suite! Unable to open sleeper sofa...More
I stayed here recently on a business trip. Upon parking I was worried. Something in front of the hotel was being dug up and there was a strong gas smell. In addition the pool looked like a swamp - even though I didn’t intend to...More
I and two other adults stayed here with a school science team that we brought up to Dallas. This hotel provided everything we needed for a great stay!
This hotel is an older building but the interior has been recently renovated. The ground floor had...More
We stayed during Dec 28-30. Thin wall, no internet and no water. We were waken by our neighbors' early morning sex moan. And there was no water for us to wash up. The internet signal was mostly off in our room. Complained this to the...More
1 Thank Ya C
Response from Sam A, General Manager at Comfort Suites DFW AirportResponded 29 January 2018
Dear Guest
We apologies for not meeting your expectation during your stay at our hotel. Unfortunately, due to a water leak because of the freezing whether condition we had to shut the water for repairs which lasted about two hours. I apologize for other guest...More
Early shuttle is 5:05 am, then 6:05. No problems catching earliest American and Frontier flights. I am guessing next shuttle is 7:05 etc etc every hour.