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Homewood Suites by Hilton Dallas / Irving / Las Colinas

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Traveller (76)
Room & Suite (41)
Dining (6)
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Overview
  • Excellent32%
  • Very good27%
  • Average18%
  • Poor13%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Dallas / Irving / Las Colinas
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Dallas / Irving / Las Colinas
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (531)
There are newer reviews for Homewood Suites by Hilton Dallas / Irving / Las Colinas
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70
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All reviewslas colinasbreakfast and dinnerone bedroom suitehome away from homewaffleswould stay here againcomplimentary breakfasteasy accessbusiness tripfitness centershuttle servicedallasaccommodationsftfreewayuberproperties
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11 - 15 of 521 reviews
Reviewed 19 March 2018

It's hard to work around construction, I know. But they had inadequate staff for breakfast and ran out of food, plus crammed us all into a tiny make-shift room with few seats. Workers would park their trucks in guest spaces leaving limited to no parking...More

Review collected in partnership with Homewood Suites by Hilton
Thank Traci G
Response from Miri L, on behalf of management at Homewood Suites by Hilton Dallas / Irving / Las ColinasResponded 24 March 2018

Dear Traci G We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important...More

Reviewed 10 March 2018

This hotel was in the middle of nowhere. We checked into the hotel late and when we tried Tom order food we couldn’t because there weren’t any Uber drivers available in the area. The bath tub was not cleaned very well. The location of the...More

Review collected in partnership with Homewood Suites by Hilton
Thank rekeshiabennett
Response from Aaron B, General Manager at Homewood Suites by Hilton Dallas / Irving / Las ColinasResponded 12 March 2018

Dear rekeshiabennett, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 8 March 2018

Prior to my stay, I had called to inquire about the shuttle options. I asked how far the shuttle took guests. The gentlemen gave me a radius. I then asked if the shuttle went to The University of Dallas. He told me it did. Upon...More

Thank dmkam26
Response from Aaron B, General Manager at Homewood Suites by Hilton Dallas / Irving / Las ColinasResponded 9 March 2018

Dear dmkam26, Thank you for taking the time to complete feedback from your stay in September on TripAdvisor. I want you to know that we take all of our guests' comments seriously and use them to improve our overall guest service. I am sincerely sorry...More

Reviewed 2 March 2018 via mobile

I stay in a lot of hotels for business. I've settled on the Hilton Brand because I (incorrectly) thought they had a high standard of quality before they allowed a hotel to carry their brand. Not the case here. Check in went smoothly with a...More

2  Thank guyonthego2016
Response from Aaron B, General Manager at Homewood Suites by Hilton Dallas / Irving / Las ColinasResponded 3 March 2018

Dear guyonthego2016, Thank you for taking the time to complete feedback on you most recent stay with us. We are so sorry to hear of the multiple issues you have experienced while a guest at our hotel and I can only imagine how I would...More

Reviewed 28 February 2018 via mobile

Stayed 1 night at this property while in Dallas on business. If this was a renovated room they need to start over! First off we couldn’t even find the rooms. While we were looking for our rooms we were approached by a few construction workers....More

1  Thank maddog374
Response from Aaron B, General Manager at Homewood Suites by Hilton Dallas / Irving / Las ColinasResponded 28 February 2018

Dear maddog374, Thank you for taking the time to complete feedback on you most recent stay with us. I am rather disappointed to hear that your stay was less than satisfactory. We pride ourselves on delivering a memorable guest experience and I am sincerely sorry...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$122 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Irving
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$122 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Irving
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (76)
Room & Suite (41)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
nsucollegekid
19 April 2017|
Answer
Response from Aaron B | Property representative |
Yes we will be offering a shuttle to the Irving Music Factory when it opens at the end of August. Thank you for your question.
0
Votes
Room Tips
"Avoid this hotel"
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"Some rooms overlook the outdoor pool. Not sure if all rooms have fireplaces and kitchens."
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"Pick the front rooms near the Lobby"
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"Building B -- near the main building"
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