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BEST WESTERN PLUS Katy Inn & Suites

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#4 of 20 Hotels in Katy
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Katy Inn & Suites
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277 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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Las Cruces, United States
Reviewed 2 weeks ago

Hotel was clean, quiet, and pleasant and perfect for a quick overnight and departure. Breakfast fresh and satisfying. Good selection of restaurants within walking distance. Avoid KFC. Mexican street taco place was excellent. Italian good as well.

Review collected in partnership with Best Western
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Helpful?
Thank 594bobbieh
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for your time to leave a great review for all our future guests to read., we love hearing from our wonderful guests! So glad that you enjoyed your comfortable room and hot delicious breakfast along with numerous dining choices.We look forward to seeing you back soon! Thanks, Sam Prasla GM

Lancaster, California
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017 via mobile

Very friendly staff. Ms.Ramirez was very helpful with her knowledge of the Rodeo going on this month loved her enthusiasm. Breakfasts excellent choices,clean property. Would highly recommend this Best Western when in the area.

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Helpful?
Thank Debbie L
About Hotel's Favourite Review
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Debbie, Thanks for a fantastic review!Here at Best Western Plus Katy Inn and Suites we pamper our guests and have the best staff in the industry. We are genuinely at your service and smile, that each guest falls in love with our beautiful hotel.What an honor to have your recommendation for our hotel when visiting Katy! Marisela is a...

Moss Point, Mississippi
Reviewed 2 weeks ago

Enjoyed our stay at the Best Western in Katy. The room was very nice, clean and comfortable. The breakfast was very good. The hotel was located close to shopping and good restaurants. The staff was very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl B
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Cheryl, Thank you for taking the time to post a wonderful review.We are so pleased to read you loved your well-appointed room and that you were impressed with our friendly staff. I will be sure to share your compliments with my team.As you found, our hotel is central to the best of Katy with the Katy Mills Mall and...

Cypress, Texas
Reviewed 3 weeks ago

No issues always smooth sailing. I have using this hotel for quite some time and I have not had any issues at all, comfortable beds, great people very good location. Everything is almost walking distance to everything.

Review collected in partnership with Best Western
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Helpful?
Thank elizabethaX4137YC
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Elizabeth, Thank you for letting us know about your stay. We are happy to hear that you were comfortable and found our accommodations and location to be favorable.We strive for consistent service excellence so it's wonderful to hear that you have had a history of pleasant experiences. We look forward to the opportunity to welcome you back again! Kind...

Reviewed 4 weeks ago via mobile

I've stayed in a lot of economy hotels and this one is not as good as some of the others. It's clean and the staff is friendly. The pool was dirty with mud and leaves at the bottom (my son rated it an F) and the breakfast was okay.

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Helpful?
Thank Tracy P
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Tracy, Thank you for your recent stay and for sharing your experience. I'm saddened to learn your dissatisfaction with the condition of our pool and truly apologize. The concern mentioned is certainly out of the ordinary and was due to the heavy wind and rain from last week. Again, we truly apologize for any inconvenience this may have caused...

Reviewed 20 February 2017

This facility is very well managed, clean, the staff is incredibly competent and willing to help. LOVED the breakfast buffet, and the quality of food and wider range of choices puts this location at the top for us. Brad, the gentleman who managed the breakfast buffet, was incredibly helpful, friendly and always kept the food well stocked and area clean....

Review collected in partnership with Best Western
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Helpful?
Thank C7329LLelizabetht
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Elizabeth, Thank you for a fantastic review! We take pride in our staff and service for each individual’s visit.At the Best Western Plus Katy we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our breakfast host Brad so that his hard work does not...

Josha, United States
Reviewed 19 February 2017

Ok by our family, good, clean, fair, reasonable, many oks for my family as we found the beds to high to get into also too many covers to deal with. door to bath room got in the way to use toilet. We did enjoy our visit to Katy, Texas

Review collected in partnership with Best Western
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Helpful?
Thank horaceh550
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Horace, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that for the most part you and your family enjoyed your stay at our hotel for the exception of a few issues for which I do apologize for not meeting your expectations. In regards to the height of...

Reviewed 14 February 2017

In the past, I've had some so-so experiences at the Best Western Hotels. However, in the past year, I've stayed at a couple of Best Western Plus Hotels and found them to be excellent. This location was no exception. Excellent service, excellent breakfast, clean, spacious and easy access to everything I wanted. I'll stay here again!

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Helpful?
Thank Laura M
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Laura, Your review brings a smile to our face and we are thrilled that you thoroughly enjoyed your visit with us.Everyone at the Best Western Katy takes pride in their work and it shows how pleasant our guests are. We appreciate your time to leave a glowing review and strong loyalty to our brand.We hope to see you soon!...

El Paso, United States
Reviewed 12 February 2017

First night that we stayed there, my wife and I scratched all night. DIRTY SHEETS! My wife noticed a stong smell on her side of the bed (sheets) but didn't say anyghing to me because we got in very late. In talking to the maid the next morning she said that they do not change sheets unless they are dirty....

Review collected in partnership with Best Western
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Helpful?
Thank Hollis H
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mr. Hollis, On behalf of our entire team, I would like to sincerely apologize for any confusion the language barrier between you and my housekeeper might have caused . After speaking with my housekeeping staff we have carefully reviewed all cleaning procedures. They have confirmed with me that they always provide fresh sheets and pillow cases between guests stays...

Eufaula, Alabama
Reviewed 6 February 2017

We were pleased and surprised at the value we received at this BW hotel. The staff were helpful. The breakfast was great. We loved the location on the west side of Houston DT. We would return to this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank groommom016
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for making Best Western Plus Katy your favorite place to stay. Its comments like yours that make us shine. We enjoyed having you here and will be here when you return. We thank you for taking the time to share your great experience with everyone. Thanks, Sam Prasla GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: RM400 - RM568 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
Hotel Style:
#1 Family Hotel in Katy
#1 Romantic Hotel in Katy
#2 Best Value Hotel in Katy
#2 Business Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Katy Inn & Suites staff and other travellers.
3 questions
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Michigan
25 days ago
Monterey County, California

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Questions? Get answers from BEST WESTERN PLUS Katy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on busy road side and was not disturbed in the least.”
598dank, 24 Jan 2017 | Read review
“My room was close to the elevator, it helped as I did some shopping at the malls”
298muhammedm, 14 Nov 2015 | Read review
“Accessible rooms close to dining area, well equipped with grab bars and bath stool in a large, clean bathroom”
visitor0r0, 11 Nov 2015 | Read review
“I would request a room that does not back up to the highway.”
khaldaman, 29 Sep 2015 | Read review
“Be sure to ask for the 2nd or 3rd floors, so I can get a room on the ground floor front or back.”
stephenj368, 15 Sep 2015 | Read review
5 of 5