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Holiday Inn Express Hotel & Suites Katy

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Holiday Inn Express Hotel & Suites Katy
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Katy
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Showing 89: English reviews
Reviewed 11 May 2016 via mobile

You guys really dropped the ball this time. Usually, Holiday Inns are clean. But things were falling apart in the bathroom, one being the unsuccessfully glued-on vent cover that just fell off the wall, revealing a filthy, disgusting vent. Gross!! Beds were lumpy and uncomfortable. The pool tiles are nasty. Breakfast wasn't appetizing: crunchy scrambled eggs, hard biscuits and cinnamon...

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Helpful?
Thank Brerry
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

We do sincerely apologize we fell to meet your expectations. We strive to make sure our guest have the best experience ever. I will definately look into each of these issues with my team. I do hope you will give us another opportunity to prove we are the best hotel in Katy Texas. If you need further assistance please contact...

Reviewed 21 April 2016

We had a King Suite. It was very large, comfortable, and clean. They had extra linens, pillows, and blankets in the closet to make up the pull-out couch. The kitchenette was well equipped with microwave, coffee maker, and even had plates, cups and plastic-ware to use. We enjoyed the stay and would stay there again.

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Helpful?
Thank V2015L
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you so much for your comments and rating. We strive to make our guest have the best experience ever, and glad to hear you did! Please come back and visit with us again, and remember, if there is anything we can do to make your future stay more enjoyable, let us know. Thank you for using IHG Hotels. Hotels...

Reviewed 20 April 2016

I had booked this hotel for a business trip. As I arrived I found it very accessiable to the interstate as well as several different restaurants. Check in was fast and easy, and on top of that my room was upgrade do to my rewards status with IHG. I went upstairs to find my room clean and up to date....

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Helpful?
Thank hlewallen
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. We are so happy you are one our IHG Rewards members. We strive in making sure our members are taken care of. Please let us know if we can be of any assistance in your future stay. Once again, Thank you for being an IHG Rewards member. J Hernandez GM

Central Arizona, Arizona
Reviewed 6 April 2016

We had a great stay here. We didn't make mistake to book a room at Holiday Inn. The room was comfortalbe and nice furnitures. Had a little noise. I enjoyed the breakfast with my favourite Coffee. There was nice swimming pool and we swimed for an hour. We took lunch nearby resturant. Howerver, the services are good.

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Helpful?
Thank douglashardy04
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Glad to hear you had a memorable experience. We are happy to know you enjoyed the hotel and all it's amenities. Please come back and visit with us again. J Hernandez GM

Stavanger, Norway
Reviewed 26 March 2016 via mobile

I don't normally look for exceptional luxury in an hotel, but prefer a good average place which is clean, with good service and breakfast. That's why I have often chosen the Holiday Inn Express chain. This time however I was very disappointed. The first room we were given was the smallest I have ever seen in the USA. I asked...

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Helpful?
Thank Gianluca M
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Gianluca, Thank you for your comments, and we do apologize we fail to meet your expectations of our hotel. We do at times run into some unexpected issues, and we do our best to resolve them as quick as possible. I do apologize with the water issue, but this was resolved during your stay. We do hope you will give...

Hallsburg
Reviewed 22 February 2016

We stayed on ground floor. This particular weekend lots of guest in a kids dance competition. We heard several giggles and running the hallways on our floor and especially above. Also some heavy footed walking above our room. I was able to sleep through most my wife not so much. Overall a good king-sized bed and a great breakfast. Room...

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Thank HallsburgSodbuster
Parker Colorado
Reviewed 12 February 2016 via mobile

Friendly staff. Very clean (smelled a bit like lysol. ) They have a nice pantry for those late night cravings. The caveat? They don't allowed concealed carry firearms in the hotel. It's posted on the door. I hope that criminals and terrorist read the sign and they don't break into our cars to steal our guns. I feel very unsafe...

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Helpful?
Thank Charleetho
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. We are happy to hear you had a great hotel experience. We do allow conceal weapons (with your conceal license) , but not displayed. We try to make our hotel as safe as possible. If you have any questions, please contact the hotel directly. Once again, Thank you for using IHG Hotels. J Hernandez GM

Louisiana
Reviewed 11 February 2016

Stayed one night here and this hotel was great. Hotel is new and rooms clean and the help were attentive. I cant comment on the breakfast as I did not eat it, although it smelled good. The location was excellent for my needs and lots of restaurants nearby to accommodate. I would recommend and would stay there again if in...

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Helpful?
Thank cypins
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Awesome to hear you had a great hotel experience. We strive to make our guest have the best stay ever!!. Please know if there is anything we can do differently to make it even more enjoyable, let us know. Once again thank you for using IHG Hotels, Hotels Guest Love! J Hernandez GM

Carrizo Springs, Texas
Reviewed 15 December 2015

We love this hotel! We have stayed here several times. Great staff! Great location! Comfortable beds! Free wifi! We stayed here two times in 1 week going to and coming from Louisiana. We will be back!

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Helpful?
Thank Cara W
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Fabulous! We are glad to know you love to stay with us. Please let us know if we can be of any assistance for your future reservation. We are the hotel Guest LOVE! Look forward to your next visit. J Hernandez GM

Reviewed 19 November 2015

As an IHG Spire I expected to get what I asked for when I booked a quiet room. I got one overlooking the freeway and was told no others were available as there was some religious meeting locally an the hotel was full. This is despite booking well in advance. Got the room changes after the first night of little...

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1Thank ALAN S
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. I do apologize we feel to your expectations. Guest request are not guaranteed and we do try to honor them as much as we can. I do apologize we were not at our best to serve your breakfast to your expectations. I do hope you will give us another opportunity to prove to you we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to One of the Best Hotels in Katy, TexasBecause we're in West Houston, our hotel's location brings guests close to the fun of the big city while avoiding the crowded atmosphere. The Holiday Inn Express® Hotel & Suites Katy is convenient for every traveler since it's right off I-10.Our hotel's business-minded guests are always pleased by the great location and facilities. If you need to host an event, our large, dividable meeting room is ideal, and the Business Center and free high-speed, wired and Wi-Fi access make it easy to polish your presentation before the big meeting. Since we're on the west side of Houston, our hotel's guests are just six miles from the Energy Corridor with CITGO, BP, Shell, BAE Systems. DNV, Academy Offices and others.There's so much to discover and do near Katy with our location along I-10. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Katy

Address: 21010 Katy Fwy, Katy, TX 77449-7770
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: RM425 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Katy 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Katy
Hotel Style:
#6 Business Hotel in Katy
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Katy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor bathrooms are embarrassingly quiet”
 of 5 bubbles 869cyndib, 7 Mar 2017 | Read review
“Choose a different hotel”
 of 5 bubbles cconnor31, 23 Feb 2017 | Read review
“Alot of places to eat within walking distance”
 of 5 bubbles 585zacharyl, 18 Jan 2017 | Read review
“ask for room away from the highway”
 of 5 bubbles davidsJ1366FW, 6 Jan 2017 | Read review
“Stay off the 1st floor.”
 of 5 bubbles Niall1963, 31 May 2016 | Read review
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