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The hall carpet was filthy. The pool was green. The banisters were untouchable. Our room had a huge stain on the carpet and our sheets were stained. We asked for a discount and they assured us that they would not give us one. It is...More
Thank Shelli R
Response from ComfortInnKerrville, Owner at Quality Inn & SuitesResponded 3 weeks ago
Thanks for taking the time to review the hotel, we appreciate it.
We're sorry you didn't enjoy the stay. Our weekend rates are higher, and it is supply and demand in Kerrville. We still try to maintain the mid-level price point, and I do realize...More
Nice place to stay for a quick getaway. Check in was easy. Lobby was nice and clean. Room was very comfortable and air conditioner was plenty cold. Indoor pool and hot tub. We thought the hot tub was set too hot, personal preference. Breakfast was...More
Expectations weren't very high as I had read some fairly negative reviews, but we were using Choice hotels exclusively on this trip. Check in was easy and friendly. Room was large and clean, it looked to be freshly painted. The bathroom was clean, the ONLY...More
So, if you just need a place to sleep, this place will work. Don't get your expectations up too high. This property needed a renovation about 10 years ago! It's a very aged property. We wound up with a handicap room....it had a wooden bench...More
Thank Paul D
Response from ComfortInnKerrville, Owner at Quality Inn & SuitesResponded 15 June 2017
Thank you for taking the time to review our hotel.
We're sorry you didn't enjoy our hotel as much as some of our previous guests. We are always upgrading the hotel. Just recently we have replaced all of the beds in the hotel. We just...More
This hotel was clean and room had microwave and very quiet fridge (greatly appreciated). The beds were super comfortable and breakfast included eggs, sausage, waffles, cereal and a variety of breads. Front desk was very helpful and we would definitely stay there again.
US$80 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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