We stayed at the Quality Inn in Kerrville on our way from FL to CA. Kimberly was so welcoming and friendly. The motel was clean and comfortable and included complimentary hot breakfast. We would definitely stay here again.
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Service here was good. The room A/C power is controlled by lobby staff, a master switch, maybe a circuit breaker? Once the switch is thrown, you have control over the mode & settings, guess this method is used to alleviate possibility of a A/C unit...More
The hall carpet was filthy. The pool was green. The banisters were untouchable. Our room had a huge stain on the carpet and our sheets were stained. We asked for a discount and they assured us that they would not give us one. It is...More
Thanks for taking the time to review the hotel, we appreciate it. We're sorry you didn't enjoy the stay. Our weekend rates are higher, and it is supply and demand in Kerrville. We still try to maintain the mid-level price point, and I do realize...More
Expectations weren't very high as I had read some fairly negative reviews, but we were using Choice hotels exclusively on this trip. Check in was easy and friendly. Room was large and clean, it looked to be freshly painted. The bathroom was clean, the ONLY...More
So, if you just need a place to sleep, this place will work. Don't get your expectations up too high. This property needed a renovation about 10 years ago! It's a very aged property. We wound up with a handicap room....it had a wooden bench...More
Thank you for taking the time to review our hotel. We're sorry you didn't enjoy our hotel as much as some of our previous guests. We are always upgrading the hotel. Just recently we have replaced all of the beds in the hotel. We just...More
"There is no elevator on this property, so we requested first floor so we didn't have to haul luggage up..."