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Hampton Inn Kerrville

Booking.comUS$119*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Kerrville
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462 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Spicewood, United States
Reviewed 3 days ago NEW

Our beds were very comfortable, but the room had a bad odor. The staff made an attempt to cover it up but couldn't. Everything was clean and comfortable. The location of the hotel was in the right place and easy to find.

Review collected in partnership with Hampton
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Helpful?
Thank Martha I N
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We were originally booked at the YO across the street because it was the host hotel for our event. We didn't last 5 minutes there before checking out and moving to the Hampton. It was clean and the bed was comfortable. We liked having a fridge, but didn't need the microwave. A good value overall.

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Helpful?
Thank Susan S
About Hotel's Favourite Review
Erving S, Guest Relations at Hampton Inn Kerrville, responded to this review

Susan S, Thanks for staying with us! and A Big THANKS for the feedback. The staff will be excited to hear about your stay. When you find yourself in the area, please come back and visit us.

Spring, United States
Reviewed 1 week ago

The staff was friendly and efficient. The room was clean and well maintained. All services, TV and internet, worked with no problems. That,s what I like in a hotel. The price was good for the area and time.

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Thank M6011HScraigr
Midlothian, Texas
Reviewed 2 weeks ago

The hotel is very well kept up, very clean, decent hot breakfast, pool needed vacuuming but with the wind here lately what pool wouldn't? The beds were very uncomfortable, I woke up with a backache and unfortunately this isn't the first stay that I have felt that way, go for a king bed, the queen beds intensify this.

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Helpful?
Thank summerfun201156288
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for the review of your stay at our hotel. I appreciate your feedback. I apologize for the issue you've had with the beds. We are looking into correcting this problem. Please stay with us again if you are ever in the area. Thank you again!

Dallas, Texas
Reviewed 2 weeks ago via mobile

Stayed one night while on a business trip. Surprisingly quiet and located close to the Interstate as well as downtown, this Hampton Inn was comfortable and the service and complimentary breakfast bar were very good. Only gripe is the wifi. It was down all night and only came back in the morning right before we left. Also my continual gripe...

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Helpful?
Thank CC C
Erving S, Guest Relations at Hampton Inn Kerrville, responded to this review

CC C, Thank You for leaving us a comment! I am thrilled you had a great experience with us. I do apologize for the Wi-Fi problem you experienced. We are currently looking at all possible options to better improve connectivity in our hotel. Thank you again!, and I hope you will visit us next time you are in town!

Spring, Texas
Reviewed 4 weeks ago

Ants coming out of sink, limited camera surveillance of parking area and no "store" inside hotel. Reviews must be at least 200 minimum as per Trip Advisor. Please, what's wrong with being brief? Lots I guess, so I am typing "stuff " that no one wants to read.

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Helpful?
Thank randalla21
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for the review of your stay with us. We appreciate the feedback. I apologize for your difficulties and am correcting these problems as needed with the specific departments. We hope you will stay with us again if you are ever in the area. Thank you again!

Miami, Florida
Reviewed 4 weeks ago

The hotel was sold out, so we ould not get extra pillows. Then I asked again later that night and the new person at the desk got me the pillows. So basicaly the lady at the desk did not want to help, this makes it average. If ownership will not train and vet out the right type of person for...

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Helpful?
Thank Eddie S
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Dear Eddie S, Thank you for the review of our property. We appreciate you taking the time to let us know about your visit. I apologize for your difficulties during your stay. I have reviewed the matter with the appropriate staff and reminded them that we always strive to display our Hamptonality to our guests. I do hope we shine...

Texas
Reviewed 11 April 2017

Very helpful and personable staff, we had an issue with the room key working and the staff was nice about helping my inability to work the door correctly. The rooms are clean and neat. I always love the waffle maker that the Hampton Hotels offer and the egg omelet was yummy. The pillows are plentiful and super soft. Our stay...

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Helpful?
Thank kctxshopgirl
Erving S, Guest Relations Manager at Hampton Inn Kerrville, responded to this review

kctxshopgirl, Thank You! We enjoy to hear from all out guest. I am pleased hear we were able to present you with exemplary Hampton service. The breakfast staff will be thrilled to hear about your comments. Thank you again, and I hope you will visit us again!

Reviewed 10 April 2017

This is a quiet, clean hotel and I would use it again. However, it wasn't quite up to normal Hampton standards. There was no acknowledgement of our HHonors membership upon check-in and the staff, while pleasant enough wasn't as friendly and helpful as I have encountered at other Hilton properties. I recommend the place, just not quite as highly as,...

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Helpful?
Thank William H
Erving S, Guest Relations at Hampton Inn Kerrville, responded to this review

William H, Thank You for taking the time to give us feedback! I would like to apologize for not recognizing you as part of our Honors program. I will make sure to coordinate with our Front Desk staff to ensure procedures are being followed correctly. I hope you will consider staying with us again next time you are in town!...

Houston, Texas
Reviewed 10 April 2017

Overall stay was great. Don't expect hot breakfast as this is limited. Whirlpool tub in room was great for taking care of sore muscles after a long motorcycle ride. Friendly and helpful staff. They had corkscrew at front desk

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Helpful?
Thank W2327ZTsandraf
Erving S, Guest Relations Manager at Hampton Inn Kerrville, responded to this review

W2327ZTsandraf, Thank you for your kind words! Our staff will be thrilled to hear about your comments. I would like to assure you we serve a Hot Breakfast Daily from 6 am to 10 am. If you should have any further concerns about this, please reach out to our hotel and I hope you will visit us again! Best Regards,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more   less 

Additional Information about Hampton Inn Kerrville

Address: 2038 Sidney Baker St, Kerrville, TX 78028-2533
Region: United States > Texas > Kerrville
Price Range: RM494 - RM842 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Kerrville 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Kerrville Hotel Kerrville
Kerrville Hampton Inn
Hotel Style:
#1 Business Hotel in Kerrville
#1 Family Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Hampton Inn Kerrville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with a king bed, the queen beds are very uncomfortable.”
summerfun201156288, 8 May 2017 | Read review
“Had room 1st floor it was quite”
EddieS_12, 23 Apr 2017 | Read review
“If noise from traffic bothers you, ask for a room that doesn't face the road out front.”
caj111, 13 Jan 2017 | Read review
“I had a room on the back side and it was very quiet.”
kenmac1, 1 Jan 2017 | Read review
“reviews relate to roach issue. Finally issue made right w refund”
patriciad383, 14 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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