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Hampton Inn Kerrville

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Hampton Inn Kerrville
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450 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Highland Village, United States
Reviewed 22 February 2017

Chose this hotel for the reward points and because Kerrville was the closest thing to the already booked Fredericksburg. The back entrance floor was disgusting and the elevator smelled as well. Needs to be updated and honestly, if they'd actually steam clean the carpet in the rooms it would have been a much more pleasant experience. Oh, and they should...

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Thank H5292ZHjamesr
Erving S, Guest Relations at Hampton Inn Kerrville, responded to this review

H5292ZHjamesr, Thank You for giving us some feedback! I apologize you had a bad experience with our hotel. I would like to assure you that this is not up to our usual Hampton Standard, and We regularly under go Quality Assurance audits. I will bring up all housekeeping/maintenance concerns with our staff. Should you have any further concerns or require...

Aspermont, Texas
Reviewed 20 February 2017

The bed was hard as a rock and very uncomfortable. The toilet was broken and would not flush. Would not recommend this hotel to anyone. Was supposed to be a relaxing getaway but ended up being an expensive back and head ache!

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Thank 20josephi
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Dear 20josephi, Thank you for the review of your recent stay at our hotel. We appreciate you taking the time to let us know about your visit. Your comments and responses are very important and helpful to us. I apologize for the difficulties with your room and stay. This is not the Hampton Norm as our goal is Satisfaction Guaranteed....

Las Cruces, New Mexico
Reviewed 18 February 2017

Would never stay at this hotel again. One of the worst beds I have ever slept on. The mattress was extremely thin and the mattress was on top of hard springs that was supposed to be a box spring. One of the longest nights I have ever spent.

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Thank P9400LRmarions
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

I appreciate the review of your recent stay at our hotel. I apologize for the issues you had at our hotel. At Hampton, we strive for happy guests with Satisfaction Guaranteed as our goal every time. We have looked into this issue to correct it. Thank you again for your feedback.

China Lake, California
Reviewed 16 February 2017

Standard Hampton. Very clean. Standard breakfast and cooked well. Located near highway and close to all kinds of shopping. Desk personnel very friendly and helpful. I would and will stay here again on my next visit to Kerrville

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Thank Rod K
Erving S, Guest Relations at Hampton Inn Kerrville, responded to this review

Rod K, Thank you for your kind words of our hotel and staff! We are always happy to know we have satisfied our guest! Again, Thank you for taking the time to leave us some kind words and hope you will stay with us next time you are around! Best regards, Erving S. Hampton Inn Kerrville

Weatherford, Texas
Reviewed 10 February 2017

Our group had two rooms, during the start of the week. We found the rooms to be clean, comfortable and pleasant to stay in. Staff was friendly and extremely helpful since we had never visited Kerrville before.

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Thank Shry56
Reviewed 2 February 2017

We were very comfortable. We stay at this Hampton every time we go to Kerrville, TX. Great city. Hotel is in a great location; easy in and out. If you are traveling on IH 10 W it's very close yet not loud. The people were so nice. Loved it. We also liked the fact that there are no dogs. Not...

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Thank shirleyk676
San Antonio, Texas
Reviewed 1 February 2017

Cleanest and most updated hotel in Kerrville. They offer a buffet style breakfast in the morning with coffee and tea service. Rooms are quiet with microwave and small refrigerator. Large parking space with room for trailers.

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Thank sfloyd2014
Reviewed 30 January 2017 via mobile

Recently spent several nights at the Hampton Inn on a business trip. The hotel is relatively new and modern in design. Rooms are efficient and austere. Very small TVs. Health club is adequate. Staff is efficient. Breakfast is included but only OK. All in all the hotel is a a reasonably economical, adequate place.

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Thank E. Walter K
Victoria
Reviewed 24 January 2017

This hotel was pleasant. It had all the things we needed in the room, microwave, fridge and sofa bed. The only thing that did not sit well with me is that upon opening the sofa bed, the sheets were all mangled up like they were not a fresh set of sheets and blankets. I called down to the front desk...

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Thank miraclemakermel
Erving S, Guest Service Agent at Hampton Inn Kerrville, responded to this review

miraclemakermel, Thank You for taking the time to give us some feedback. I am sorry to hear you had a concern with you recent stay. I would like to assure you that bedding for all beds and pull outs are changed daily, but I understand your concern with finding the pull out not fully made. We have had some new...

Amarillo, Texas
Reviewed 20 January 2017

If your in the area and need a place to stay this is it. Hotel barely over a year old, it super clean, fresh and modern. The staff was super friendly and helpful. It was a slow night we stayed there but the staff members were always close by and ready to assist us. We felt like royalty at our...

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Thank 271clarki
Erving S, Guest Service Agent at Hampton Inn Kerrville, responded to this review

271clarki, We are flattered by your review of our hotel. Our entire staff would like to thank you for your very kind words. We strive to make our guest happy and to see we succeeded is truly a pleasure. Thank You again and we hope to see you again! Respectfully, Erving S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more   less 

Additional Information about Hampton Inn Kerrville

Address: 2038 Sidney Baker Road, Kerrville, TX 78028
Region: United States > Texas > Kerrville
Price Range: RM539 - RM1,059 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Kerrville 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Kerrville Hotel Kerrville
Kerrville Hampton Inn
Hotel Style:
#1 Family Hotel in Kerrville
#1 Business Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Hampton Inn Kerrville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If noise from traffic bothers you, ask for a room that doesn't face the road out front.”
 of 5 bubbles caj111, 13 Jan 2017 | Read review
“I had a room on the back side and it was very quiet.”
 of 5 bubbles kenmac1, 1 Jan 2017 | Read review
“reviews relate to roach issue. Finally issue made right w refund”
 of 5 bubbles patriciad383, 14 Nov 2016 | Read review
“you can have a jaccuzi if you want one”
 of 5 bubbles TomFromBellaire, 16 Oct 2016 | Read review
“Get a room on the front side as the rear floors have an awful view.”
 of 5 bubbles GenoK, 15 Jun 2016 | Read review
5 of 5