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Holiday Inn Express Hotel & Suites

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155 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 4 February 2016 via mobile

Management is very friendly and willing to help. Room was nice and clean. They had a fitness center that we didn't use both look very nice. Breakfast was standard; not great but what can you ask her when it's free. The best part is that there is a crackle barrel right in front.

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Thank Paulina D
Borås, Sweden
Reviewed 17 January 2016 via mobile

The hotel is just next to the highway. The room are late, Well equipt and in good shape. The breakfast is bettet than normal in Holiday inn express and The staff friendly. They also ha a pool and a finess room.

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Thank Ulf-Henrik M
Corpus Christi, Texas
Reviewed 26 December 2015

The room was very spacious and nice. Staff was friendly too. The breakfast was typical warm-it-up stuff, so nothing to get excited about. The hotel is a good choice though. While you can see it from the room, it is hard to actually find the entrnce unless you've been told to take the little driveway immediately west of the Italian...

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1Thank beachboywantabe
Fredericksburg, Texas
Reviewed 9 December 2015

Checked in easy, room had funky smell and ac vent filthy asked to be moved. 2nd room a/c vent filthy Corners of carpet dusty dirty, obviously not cleaned in corners. Silverfish in bathtub. Pulled down bed to inspect as we have learned the hard way..hairs in bed and bits of tissue. 2 employees walked in on husband changing without knocking....

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1Thank artistwifeme
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear artistwifeme, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were disappointed with our property particularly with the overall cleanliness of our rooms, lobby hall, and AC units. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your...

Reviewed 30 November 2015 via mobile

We stayed two nights for vacation and were very pleased with this hotel. Very convenient location. Front desk was friendly. Our Two Queen Bedroom was spacious and clean. Complementary breakfast was great. The only downside was - the floor was pretty thin, you can hear clearly from upstairs, walking, shower, etc. Overall, very nice hotel! Will be on our list...

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Thank NN9876
Sugar Land, Texas
Reviewed 8 November 2015

Traveling through the Texas Hill Country needing a one-stop weekday stay. Selected the Holiday Inn and Suites in Kerrville. Very nice hotel, staff very helpful. Room was clean. Best of all were the comfortable beds and clean bathroom. Quiet hotel, even though it rained hard all night during our stay. Breakfast was decent, better than expected. This inn has all...

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Thank Shuttrrbug
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad you enjoyed your short stay with us. Don' forget that we are only 23 miles from Fredericksburg and all of the wineries they have to offer.

New Iberia, Louisiana
Reviewed 28 October 2015 via mobile

Although it is right off of IH10, the signage is not easy to see at night and is behind a Cracker Barrel. The rooms were very spacious and clean and the balcony over looking the pool area was a plus. Desk clerk was extremely helpful in giving suggestions on where we should eat after a long day on the road....

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Thank Rwade2015
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We have added more lighting along our drive to the hotel and hope that this will help with locating the hotel.

Clovis, New Mexico
Reviewed 20 October 2015

This property sets behind a Cracker Barrel and is easy to miss even though it is close to the Interstate exit. It is quite and staff is friendly, the room was spacious and well appointed, however it needed a little TLC, bathroom faucet was loose from the counter top and the vent in the bathroom had missed the vacuum for...

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Thank rd4man44
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are glad you found us! I have reviewed your comments with our staff. Thanks again.

Venice, Florida
Reviewed 18 October 2015

This hotel provided the level of service we expect from Holiday Inn along with a very friendly staff. The room was clean and the breakfast good as always with Holiday Inn Express. The only problem we had was the swimming pool was very dirty. When I reported this to the front desk upon leaving, I was told their pool person...

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Thank hallpau
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for taking time to let us know how we are doing. Sorry to hear about the problem with our pool. We did have someone filling in with the pool but not as frequent as needed. Hope to see you again soon.

Sugar Land, Texas, United States
Reviewed 7 October 2015

The hotel itself is very nice and clean. The room we stay stayed in overlooked the Texas shaped pool and even had a balcony with chairs with a table. One piece of caution, the hotel isn't located directly on street frontage, but is set back behind another business. You have to look closely to see it's small sign.

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Thank TomAg80
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to tell us about your stay. We hope that you will visit us again when you are back in the Hill Country!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker Street, Kerrville, TX 78624
Region: United States > Texas > Kerrville
Price Range: RM424 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
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Abilene
24 days ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to get a room on the 2nd floor facing the pool with a balcony.”
 of 5 bubbles shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
 of 5 bubbles scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
 of 5 bubbles TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
 of 5 bubbles 840paulinen, 12 May 2016 | Read review
“Updated suites with view of pool were very nice”
 of 5 bubbles PapalBull, 21 Apr 2016 | Read review
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