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Holiday Inn Express Hotel & Suites

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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Reviewed 30 November 2015 via mobile

We stayed two nights for vacation and were very pleased with this hotel. Very convenient location. Front desk was friendly. Our Two Queen Bedroom was spacious and clean. Complementary breakfast was great. The only downside was - the floor was pretty thin, you can hear clearly from upstairs, walking, shower, etc. Overall, very nice hotel! Will be on our list...

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Thank NN9876
Sugar Land, Texas
Reviewed 8 November 2015

Traveling through the Texas Hill Country needing a one-stop weekday stay. Selected the Holiday Inn and Suites in Kerrville. Very nice hotel, staff very helpful. Room was clean. Best of all were the comfortable beds and clean bathroom. Quiet hotel, even though it rained hard all night during our stay. Breakfast was decent, better than expected. This inn has all...

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Thank Shuttrrbug
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad you enjoyed your short stay with us. Don' forget that we are only 23 miles from Fredericksburg and all of the wineries they have to offer.

New Iberia, Louisiana
Reviewed 28 October 2015 via mobile

Although it is right off of IH10, the signage is not easy to see at night and is behind a Cracker Barrel. The rooms were very spacious and clean and the balcony over looking the pool area was a plus. Desk clerk was extremely helpful in giving suggestions on where we should eat after a long day on the road....

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Thank Rwade2015
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We have added more lighting along our drive to the hotel and hope that this will help with locating the hotel.

Clovis, New Mexico
Reviewed 20 October 2015

This property sets behind a Cracker Barrel and is easy to miss even though it is close to the Interstate exit. It is quite and staff is friendly, the room was spacious and well appointed, however it needed a little TLC, bathroom faucet was loose from the counter top and the vent in the bathroom had missed the vacuum for...

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Helpful?
Thank rd4man44
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are glad you found us! I have reviewed your comments with our staff. Thanks again.

Venice, Florida
Reviewed 18 October 2015

This hotel provided the level of service we expect from Holiday Inn along with a very friendly staff. The room was clean and the breakfast good as always with Holiday Inn Express. The only problem we had was the swimming pool was very dirty. When I reported this to the front desk upon leaving, I was told their pool person...

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Helpful?
Thank hallpau
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for taking time to let us know how we are doing. Sorry to hear about the problem with our pool. We did have someone filling in with the pool but not as frequent as needed. Hope to see you again soon.

Sugar Land, Texas, United States
Reviewed 7 October 2015

The hotel itself is very nice and clean. The room we stay stayed in overlooked the Texas shaped pool and even had a balcony with chairs with a table. One piece of caution, the hotel isn't located directly on street frontage, but is set back behind another business. You have to look closely to see it's small sign.

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Thank TomAg80
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to tell us about your stay. We hope that you will visit us again when you are back in the Hill Country!

livingston, tx
Reviewed 5 October 2015

No complaints....only gave 4 stars because the bathroom door lock was broke, and because we had 3 people in the room and they only gave one towel, washcloth, and one hand towel apiece. For the price of the suite, I thought that was kinda skimpy, however, the room was clean, comfortable and the breakfast was ample and delicious. Will definitely...

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Thank campruby
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Sorry about the shortage of towels. Please ask the front desk staff at check in to send up more towels and we will get them to you promptly. Thanks again.

Texas
Reviewed 16 September 2015

Came to the area to visit a friend and stayed overnight. The hotel was very nice and the staff was great. The rooms are very big and lots of room. The breakfast was good BUT the pancakes were very small about the size of a quarter, I don't think the machine was working correctly. Staff was helpful in sending me...

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Thank OldTexan52
michael l, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad to hear you enjoyed your stay with us. Sometimes the pancake machine gets a little finicky, but usually a quick fix.

Robinson, Texas
Reviewed 3 September 2015

The hotel is very difficult to find if unfamiliar with the area. The hotel is set back off the road and signage is limited by the city. The room was great, the staff was friendly and helpful. I would stay again.

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Thank Donna S
michael l, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for your comments. Hope to see you again under better circumstances.

Seattle, Washington
Reviewed 9 August 2015 via mobile

One night stop for us. Big room, nice big room, spacious, everyone in the family noticed it. Clean, friendly staff, breakfast was good. Pillows firmness was just right. The breakfast area was large, good variety of choices. It was quiet even though we were told they had a full house. It was really nice of the breakfast attendant to ask...

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Thank mommymeow
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad you enjoyed your stay with us. Next time you are this way, please bring your Seattle weather for us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker St, Kerrville, TX 78028-2535
Region: United States > Texas > Kerrville
Price Range: RM489 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to get a room on the 2nd floor facing the pool with a balcony.”
 of 5 bubbles shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
 of 5 bubbles scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
 of 5 bubbles TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
 of 5 bubbles 840paulinen, 12 May 2016 | Read review
“Updated suites with view of pool were very nice”
 of 5 bubbles PapalBull, 21 Apr 2016 | Read review
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