We stay at the Shilo alot. It's the best for what they offer you, which is 2 jacuzzis (1 is indoor and 1 is out) they are well heated so if you want to sit in the outside one you will be nice and warm. They have an indoor pool but it is very cold and it doesn't matter what time…
The front desk associate Haile has such an outgoing personality and she makes everyone she talks to feel welcome in the shilo. I cannot say enough good things about her. The front desk supervisor Pat was great as well! You can tell these ladies love their job and do what they…
Top quality customer service. Brittany D. is a extremely professional and caring person. She has went above and beyond .The rooms are everything and more. The pool is amazing and heated. Pet friendly. Great rates for Military Veterans.
Maricris at the front desk was extremely pleasant and helpful! Cheryl (Barista)went above and beyond with the coffee and breakfast items. Wonderful ladies. The hotel was very clean and welcoming. No issues with parking.
Fantastic room. Fantastic shuttle service and information - Donald. Fantastic restaurant service - Xavier. Fantastic check in and assistance- Alyssa - dealing with long lines, phones ringing off the hook, customers approaching for room key loss or lockouts and she never…
"Best to request a room on the lobby entrance side of the hotel to avoid street noise."
"Stop here and don’t waste your time looking elsewhere."
"My king room was as large as a suite and had a kitchenette with table and chairs and a couch."
"our room was on the third floor midway down the hall, it was not noisy, the room was larger than most hotels I have stayed at"