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Candlewood Suites La Porte

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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Pasadena, Texas
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

I recently stayed at the Candlewood Suites. The morning desk girl was rude and constantly talked back to a member of the management staff. I felt this personal episode should not have been displayed in front of guests. I was very shocked that the man would continue to put up with (her name began with a J) her arrogant and... More 

Helpful?
Thank uhcoogdebi
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2016 via mobile

My husband and I only stayed one night. Front desk staff was pleasant. Lobby was clean and comfortable. Suite was clean and if we had to stay for a while it would have been great. Used laundry facilities which were free. Workout room was clean and adequate. Convenient location to grocery store and restaurants.

Helpful?
Thank Mary H
IHGService, Guest Relations Manager at Candlewood Suites La Porte, responded to this review

Dear Mary H, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 April 2016 via mobile

I stayed here 2 night in March due to my water heater getting fixed. I only stayed here because the rate was cheap being an employee at another hotel. I liked that I was able to get an early check in. That helped a lot. The room was ok the toilet worked when it wanted to and made noises all... More 

Helpful?
Thank Amanda D
Blountstown, Florida
Level Contributor
15 reviews
Reviewed 7 January 2016

The people are really nice and they do let pets stay. The rooms are ok are bathroom toliet run the whole time and the bed seaked. But it was nice over all. The have a dinner in the lobby every wednesday night free to the guests. If your planning on stay for awhile its an okay place to stay.

Helpful?
Thank Tonya P
A TripAdvisor Member
Reviewed 28 November 2015 via mobile

Checked in on Thanksgiving day. No one at the desk for half an hour. She then told me it didn't show up that I was a Priority Club Member. Got up this morning to find there were no towels in my room then got a call from the front desk asking if I'd moved out of another room yesterday. I... More 

Helpful?
Thank A TripAdvisor Member
IHGCare, Guest Relations Manager at Candlewood Suites La Porte, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, it is disappointing to know that we fell short. The situations you have described is definitely not... More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2015

First room that was attempted smelt like a wet basement. There were 5 boxes of Arm & Hammer and a Damp X in the room and it was still unbearable. Second room was a wreck. Still a damp musty smell and dirty. Checked out the next morning. Noticed there is no room service so if you want clean towels you... More 

Helpful?
Thank Chris S
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

I sincerely apologize for the inconvience, the room you entered was suppose to be out of service for maintence. We are currently working on renovating the property to improve guest stays. If there is anything we can do please feel free to contact the hotel 281-471-0555. I apologize again for the inconvience and hope to see you again when the... More 

Bowling Green, Kentucky
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 May 2015

Grounds and outside areas were not very clean. Guests using the grilling area were nasty and loud. Lots of construction workers stay here and drag mud into the hotel on their shoes. They also smoke in non smoking rooms and throw all their pizza boxes and beer cans into hallway. Our floor reeked of cigarette smoke every night. Room keys... More 

Helpful?
Thank nvky
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

I apologize for the service you received and I am truly appreciative of the feedback. Me and my staff will be more diligent on other guest behavior. More 

Plainfield, Illinois
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 February 2015

My friend and I stayed at this facility prior to a cruise. We were well pleased with both the staff and cleanliness. The location was close to the port. There was shuttle service to the port for a small fee. The shuttle was on time and very convenient. We found restaurants to be nearby within walking distance. Over all a... More 

Helpful?
Thank Judy Y
Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2015 via mobile

great wifi, wonderful service and clean rooms. A pool would be a welcome addition in texas heat. Bbq and patio tables, safe and convienient location. I cant say anything bad about the place. I stayed there for two weeks without a problem.

Helpful?
1 Thank Adam B
Candlewood77571, General Manager at Candlewood Suites La Porte, responded to this review

Thank you for your kind review, we truly appreciate it and hope to see you again More 

Bad Pyrmont, Germany
Level Contributor
256 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 30 December 2014

The hotel is in a quiet area not far from the cruise port. Several fast food places and a ‘Kroger’ supermarket are within walking distance. The suites are small but come with a fully equipped kitchen with fridge/freezer and dish washer. Food items can be bought in vending machines. As we only stayed one night we didn’t make use of... More 

Helpful?
2 Thank dasreiseteam

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Candlewood Suites LaPorte is located at Hwy 146 and West Fairmont Parkway. This beautiful property is within minutes of NASA Space Center, Hobby Airport, and Sylvan Beach. At Candlewood Suites LaPorte, we put the amenities where they count in your room. Our guests can cook meals in their fully equipped kitchen and relax in their recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet access. Candlewood Suites LaPorte is within walking distance of many favorite restaurants. For those guests that prefer to 'dine in,' a fully stocked Candlewood Cupboard convenience store provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Candlewood Suites LaPorte provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites LaPorte is the solution to your temporary housing needs. ... more   less 

Additional Information about Candlewood Suites La Porte

Address: 1250 S 13th St, La Porte, TX 77571-4863
Region: United States > Texas > Texas Gulf Coast > La Porte
Price Range: RM411 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites La Porte 2.5*
Number of rooms: 111
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Questions & Answers

Questions? Get answers from Candlewood Suites La Porte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check the room first. They are doing up grades to the hotel”
 of 5 bubbles tonyap359, 6 Jan 2016 | Read review
“Not recommended at all.”
 of 5 bubbles N1237PPchriss, 8 Jun 2015 | Read review
“We were on the fourth floor and faced the front parking lot. It was very quiet.”
 of 5 bubbles TexasTraveler080, 25 Dec 2013 | Read review
“Full kitchens close to every restaurant staff friendly.”
 of 5 bubbles jph418, 14 Jun 2013 | Read review
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