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By far, this is the worst hotel I have ever experienced. Fourth floor hall way smells like a "wet" dog. I had mold growing on the ceiling of my room and when I brought it to management's attention, they painted over it, to cover it...More
Response from CandlewoodSuitesLa, webmaster at Candlewood Suites La PorteResponded 26 September 2017
Thank you for the review. I’m sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We’ll work to provide a more consistent...More
Good location off the freeway. Good access to nearby restaurants and easy to get to NASA and Kemah Boardwalk attractions.
Not advisable for business meetings and business personnel.
Overall good for families with kids.
Need some housekeeping and updates to achieve higher satisfaction rating.More
Response from CandlewoodSuitesLa, Webmaster at Candlewood Suites La PorteResponded 28 June 2017
Thanks for staying at the Candlewood Suites during your recent visit to our area.
We appreciate your review and the observations both positive as well as negative
They are precious to us and we shall surely take them for improvement.
We are addressing...More
A simple and pleasant hotel. Cheap because it does not have breakfast infrastructure. The rooms have a fully equipped kitchen with everything needed for coffee, lunch and dinner. The staff are very friendly and helpful.
They provide coffee bags to make in the room. If...More
Thank Fernando F
Response from CandlewoodSuitesLa, webmaster at Candlewood Suites La PorteResponded 24 May 2017
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were satisfied. We believe we provide a great combination of comfort, convenience, amenities and value, and clearly you agree. I hope that if your travels...More
I work for an IHG property as a front desk agent, so I understand that everyone has a first week. The guest service rep that was checking me in (night audit) was new and we were having some minor check in issues, but she remained...More
Thank Arin D
Response from CandlewoodSuitesLa, Webmaster at Candlewood Suites La PorteResponded 24 April 2017
Thanks for your kind comments. I’m so pleased that you would stay with us again along with your family and I hope you have the opportunity to do that soon. Check inn was informed about your nice comment and was appreciated. We take...More
I've stayed at quite a few hotels in IHG chain being a platinum rewards member and this one leaves something to be desired when it comes to being inviting. When I entered the hotel the two ladies behind the counter seemed more interested in continuing...More
Response from CandlewoodSuitesLa, Webmaster at Candlewood Suites La PorteResponded 20 April 2017
Thanks for your comments about our hotel here in La Porte. I’m terribly sorry that we failed to meet your expectations in some ways and that we did not provide the level of service you expected. We take real pride in this hotel...More
US$126 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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