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BEST WESTERN Plus Lake Dallas Inn & Suites

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Reviewed 1 week ago via mobile

Met our needs for weekend wedding stay. Good location able to avoid I 35 and construction with no problem. Clean and great included breakfast. Could use a little updating. Would stay again if in area.

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Helpful?
Thank WESTIEOhio
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, We thank you for your appreciation of our services and facilities. We are a team of professionals committed to provide a superior service to our guests. Thank you for pointing out all our qualities. We really appreciated your feedback. Also, we hope you will recommend us to your friends and families. We hope to see you again. Thank...

Winston Salem, North Carolina
Reviewed 3 weeks ago

We stayed 10 nights. Hotel is close to I-35 and easy access to Denton, Flower Mound, Frisco, etc. We had a "suite" with the couch and chair, so the room was spacious. Ceiling fan over the bed was a good addition - probably mostly to help take the air from the window unit into the rest of the room. But...

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Helpful?
Thank Kay526
bwlakedallastx, webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, I’m so pleased that you found us to be a decent hotel. I’m sorry for any ways we fell short of your expectations, however. We’re involved in an process of continuous evaluation and improvement, so you can be sure that any stay with us in the future will be even better than this stay. We look forward to...

Spokane, Washington
Reviewed 22 October 2016 via mobile

We thoroughly enjoyed our stay at the Best Western Lake Dallas. Today we hung out at the private pool which was very peaceful. We enjoyed the daily breakfast and the in room coffee & refrigerator as well as the microwave. There is a sushi and Chinese restaurant, a hamburger joint, a liquor store and an auto parts store within walking...

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Helpful?
Thank Gina C
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Green Bay, Wisconsin
Reviewed 19 September 2016 via mobile

Was hard to see because it's located behind a liquor store. WiFi didn't work. Husband found a nanno lizard living in the bathroom behind the loose tiles of the bathroom floor/wall. Went to checkout and the front desk said we never checked in. Elevator smelled of hot rubber.

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Helpful?
Thank Becky H
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, I apologize sincerely to you for the lapses you experienced. We take real pride in this hotel and are in the process of making it better than ever before. I assure you that we will do better for you in the future if you give us another try. I apologize once again that we failed you in this...

Reviewed 24 August 2016

The lobby has ships in it and the second floor has a small area that looks like the deck of the ship wonder staff and very clean .Breakfast was great with alot of selection.The pool was clean .The laundry room was clean Staff had change

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Helpful?
Thank Joy W
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words about our BEST WESTERN Plus, which met your needs. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you...

Reviewed 18 August 2016

Chose this property as it was not in the heart of Dallas, but easy access to the Airport location where my meeting was. Nice little spot, with pool and close to restaurants. Surprised to hear they will be updating the hotel, because it is in good shape. Best part was friendly, helpful people at front desk. Good value staying here.

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Helpful?
Thank dianewX3529KS
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay...

canton nc, United States
Reviewed 18 August 2016

you will love to stay here outdoor swimming pool and the staff are friendly and helpful. This place is near a ER if need it Also it is near lots of fast foods restaurant and Walmart.,gas station and about 40 min from dallas

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Helpful?
Thank Joy W
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you like our Outdoor Pool and Staff. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Reviewed 15 August 2016

I loved my stay at Best Western Lake Dallas. My room was comfortable and clean. James on the front desk was very helpful. He made this old gal feel at home and safe after a long trip through Dallas, construction, and many hold ups from wrecks.

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Helpful?
Thank Linn66
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Sugar Land, Texas
Reviewed 1 August 2016

The hotel has been redecorated and more upgrades are coming. It is very attractive, clean, has friendly staff and a full cooked on site breakfast - no microwaved eggs and sausage here! It is 100% non smoking. The beds are comfortable and the internet signal is strong. The only problem we had was that it took the AC about 4...

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Helpful?
1Thank Faith V
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 1 August 2016 via mobile

At first, everything was fine. The room is not showy; it's obviously not a five star hotel but I had to work literally right next to the hotel so I chanced it by booking here. Bad move. Gross carpet. Hair on bed and towels. Checked out almost as fast as I checked in.

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Helpful?
Thank Katie C
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for your comments about our popular hotel here in Dallas. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Lake Dallas Inn & Suites

Address: 305 Swisher Rd, Lake Dallas, TX 75065-2325
Region: United States > Texas > Lake Dallas
Price Range: RM360 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Lake Dallas Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Lake Dallas
Lake Dallas Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Lake Dallas Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Lake Dallas Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“north side (rear of hotel) is probably quieter”
 of 5 bubbles Kay526, 16 Nov 2016 | Read review
“Very nice rooms”
  • double bed room
 of 5 bubbles 495joyw, 24 Aug 2016 | Read review
“I am pretty sure they will place you in a room that is to your liking.”
 of 5 bubbles 4601234567, 20 May 2016 | Read review
“RM 325 window faces the parking lot and is across from stairs”
 of 5 bubbles bacrowe, 22 Aug 2015 | Read review
“We didn't need a room with a view...but our view was a row of well maintained, newer homes....”
 of 5 bubbles audrey157, 20 May 2015 | Read review
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