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Comfort Suites

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38 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Rowlett, Texas
Reviewed 2 weeks ago

We have stayed at Comfort Suites all over the USA and while most are very similar, this one is a touch better than most. With Comfort Suites, one of their big points is how similar the properties are. You know exactly what you will get if you have been to one and now want to go to another. This one...

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Helpful?
Thank Neal B
Reviewed 16 December 2016 via mobile

Please fix the bathrooms. Rust in a $122 dollar rooms bathroom is bad. As a person who has traveled a bunch. I dislike bathroom and rooms not being repaired. Rust in a room is something shows little care for your guest.

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Helpful?
Thank Cindy S
CSLJ, Manager at Comfort Suites, responded to this review

Dear Cindy: Be advised that all bathrooms are being renovated in 2017. We do thank you for staying with us.

midland, mi
Reviewed 5 November 2016 via mobile

Stayed here for two nights with family and friends. Had an issue with the key cards not working initially on arrival, many other folks that had just checked in had the same issue. The room setup is nice with a couch and several tables. There's a fridge and microwave. A work center and office chair. The bathroom, although large, was...

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Helpful?
Thank roger3116
Waco, Texas
Reviewed 3 August 2016

We stayed here for a last minute weekend trip to Surfside. This is not a five star hotel. The rooms are kept clean and the beds are decent. The staff is very friendly and helpful. I would stay here again.

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Helpful?
Thank KELBIRD67
CSLJ, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review. We do monitor these as a guage for how we are doing. We hope to see you again!

Richmond, Virginia
Reviewed 5 May 2016

Stayed here for a quick business trip, internet worked properly and did not have any issues. Property has been maintained but do not miss the exit from the freeway as you will have to drive for a while before being able to return to the hotel. Plenty of restaurants nearby. While it is slightly expensive the location makes up for...

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Helpful?
Thank arianarainmaker
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your words with my staff. In the Spirit of Hospitality, R. Lewis Bean,...

Victoria, Texas
Reviewed 28 April 2016

Reserved a room for a corporate guest who was attending training at Brazosport College. Booked the room through our corporate reservation tool and had a confirmation to apply charges to a third party credit card. To my surprise, guest services made our guest personally pay for the room! Very embarrassing. Then on his next stay - our guest said he...

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Helpful?
Thank Debbie W
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: The room was booked through a travel organization that did not inform, nor provide documentation to charge the room to a 3rd party. In fact, the reservation stated the card provided was in the name of the guest. At no time did the cardholder or agency contact the hotel prior to arrival to arrange payment by a 3rd...

La Porte, Texas
Reviewed 25 March 2016

well they did real good getting me in the room after almost being full , but once i got into my room i started checking coffee machine and i found green mold in the water fill site the counter help really was not friendly enough to want to answer your questions and i was not the only one at that...

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Thank ticamax
Houston, Texas
Reviewed 6 August 2015 via mobile

Do yourselves a favor and don't spend this much money when you could stay at a Hilton or Marriott chain nearby. This property was the most expensive property around and you would not expect to have bugs in your room, something in the bathtub that looks like either explosive diarrhea or vomit that has not been cleaned, and a sign...

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1Thank scubadude77354
Coarsegold, California
Reviewed 4 June 2015 via mobile

Our room was clean, spacious, and the bed comfortable. Hotel staff were pleasant and professional. Hotel facilities were well maintained. Several restaurants are within a mile. We walked to the River Point restaurant, which was only. 5 miles away and enjoyed the walk as well as the meal. A typical complimentary breakfast rounded out our stay. We would stay here...

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Thank Daniel B
Houston, Texas, USA
Reviewed 12 May 2015

We thought the hotel was lovely and quiet. Checked out the next morning before 11. By 11:30 had an email billing us $150 for smoking and cleanup. Don't smoke, never did. Called the hotel, was promised a call from the manager. Didn't receive one......drove 30 minutes back to the hotel. Lady at the desk not terribly helpful until we got...

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3Thank texasnative4

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 296 Abner Jackson Pkwy, Lake Jackson, TX 77566-5124
Region: United States > Texas > Texas Gulf Coast > Lake Jackson
Price Range: RM482 - RM750 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Hotel Lake Jackson
Comfort Suites Lake Jackson
Lake Jackson Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not miss the exit for the hotel otherwise you will have to drive for a while before returning to the hotel.”
 of 5 bubbles arianarainmaker, 5 May 2016 | Read review
“We had the King Suite with a desk area.”
 of 5 bubbles nattyfrisbee, 9 Jan 2015 | Read review
“I don't know that there is a bad location. I was on the third floor and it was very quiet up there.”
 of 5 bubbles BradA282, 14 Aug 2014 | Read review
“All rooms are good.”
 of 5 bubbles 987sf, 16 Jun 2014 | Read review
“We had an excellent stay and really enjoyed the breakfast. I don't understand why other reviews say there were no eggs, sausage or waffles. We enjoyed all three both mornings. There was also fresh fruit and yogart. I took some to my room for a mid-morning snack.”
 of 5 bubbles Cajuncass, 17 Mar 2014 | Read review
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