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Extended Stay America - Laredo - Del Mar

80 reviews
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Traveller (23)
Room & Suite (18)
Dining (1)
Overview
  • Excellent22%
  • Very good30%
  • Average17%
  • Poor10%
  • Terrible21%
Travellers talk about
“granola bars”(2 reviews)
“good size”(3 reviews)
“small kitchen”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Laredo - Del Mar
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)Write a Review
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1 - 5 of 59 reviews
Reviewed 1 week ago

Very bad attention, little staff, and no hot water, the room smelled of bacon, there were ants in the room, very complicated to connect to the wifi, no body answer the phone at the reception, I had to went down two times, I rented two...More

Review collected in partnership with Extended Stay
Thank D9030IEcarlost
Response from 00esa, Manager at Extended Stay America - Laredo - Del MarResponded 1 week ago

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Hotel's Favourite
Reviewed 14 September 2017

I seriously adore this place! Ruben and the staff were incredibly good to me and welcomed the folks that had to evacuate from Corpus Christi and Houston during the Hurricane. I was here luckily on business. I really appreciate my consistent and dependable morning wake-up...More

Thank ARTessmer
Response from 00esa, General Manager at Extended Stay America - Laredo - Del MarResponded 14 September 2017

Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are thrilled to read that you loved our convenient location which was perfect for your needs and your well-equipped room. Our staff works hard to ensure...More

Reviewed 2 weeks ago

When i look for a hotel with continental breakfast i expect at least eggs on the menu ,Not just cofee and granola bars. The room was average but it did smell funny, a part from that all good. 12121212121212More

Review collected in partnership with Extended Stay
Thank amap24
Response from 00esa, Manager at Extended Stay America - Laredo - Del MarResponded 2 weeks ago

Ama, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the odor issue you had with your room and that you were unhappy with our complimentary grab-and-go breakfast offerings. We have...More

Reviewed 3 weeks ago

I have stayed often at this location. I am a frequent visitor to Laredo as my family lives there and this location is very convenient to everything that I do while in Laredo. I am extremely satisfied with the work of Linda and Ruben, however...More

Review collected in partnership with this hotel
Thank cordysmg71
Response from 00esa, Manager at Extended Stay America - Laredo - Del MarResponded 3 weeks ago

Thank you for choosing to stay at our hotel once again. We are pleased to know our location was ideal for your needs and that you liked the service provided by Linda and Ruben. However, we are sorry for the rude behavior you experienced while...More

Reviewed 3 December 2017 via mobile

We had a reservation booked for this Saturday, and they told us that they had our reservation but had no rooms. They weren’t able to help to relocate, or even to use a computer or wifi to be able to book another room. We had...More

Thank sammieab
Response from 00esa, Manager at Extended Stay America - Laredo - Del MarResponded 4 December 2017

Sammie, thanks for evaluating your stay. We are sorry for the service issues you encountered and that our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our future guest experiences. On behalf of everyone here,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$54 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$54 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (23)
Room & Suite (18)
Dining (1)
Hotel & Grounds (9)
Bathroom (4)
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Room Tips
"Choose a different hotel"
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"No breakfast is served here"
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"Check cleanliness"
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"I suggest that you request a room with a view to the parking lot"
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