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We like this chain of hotel for our family of 6 because it has enough beds for all of us. We had a room with two double beds and a pull out sofa. The room was clean and sufficient. We swam in the pool and...More
Response from shs_lrdsh_gm, Director of Sales at SpringHill Suites LaredoResponded 12 July 2017
We really appreciate your review about your family's great experience during your recent stay. It is satisfying to know that you and your family enjoyed your stay with us during your trip. Thank you for your recommendation and we hope to serve your...More
Pretty good hotel, it is located close to everything. Good shopping and nice dinning around the area.
The rooms are really spacious and well distributed.
My only recommendation is to have crockery on the cupboard so customers can use them.
Thank Prospero G
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 1 July 2017
Thank you for completing a review of your recent stay with us. It gives us great pleasure to know you enjoyed your stay and our location. We really appreciate your feedback and recommendations that will allow us to improve our service. Best Regards.
This is not the normal Springhill that I am used too. The place is clean and quiet, the internet is slow and the shower area needs an update- Please get new shower heads the ones on there now are horrible. Please fix the speed on...More
Thank Scott W
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 20 March 2017
We really appreciate you sharing your experience with us and for your loyalty. Please accept our sincere apologies about the issues during your stay and that we did not meet your expectations. Your feedback will allow us to improve the quality of our...More
Some local friends put a small package and message at the front desk.
I inform early in the morning, that a was checkout and nobody told me about the package and the attached message.
The breakfast could be better, the scramble eggs looks like artificialMore
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 18 January 2017
Thank you for advising us about your experience during your recent stay. It is unfortunate that we failed to notify you of your package and message before your departure. We strive to assure that all of our guest requests are met and it is...More
The good thing on SpringHill is you never get disapponted. No matter where you always know what you're going to find.. no surprises. Easy to book, clean rooms, nice lobby, friendy people. I have been in this hotel in many different cities and it's exactly...More
Response from shs_lrdsh_gm, General Manager at SpringHill Suites LaredoResponded 28 December 2016
Dear Paulo Penna
I would like to thank you for your comments and your loyalty with the Springhill Suites brand hotels. We are glad that you enjoyed your stay here with us in Laredo and that we provided you with great service! Hope you can...More