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Stayed here while my son was in a 3 day High School Tournament and the staff was super nice. Breakfast was the normal Holiday Inn variety. Beds were not as comfortable as other Holiday Inns Express, but everything else was fine.
It is a safe place to rest. It is nearby the university , the arena event center, two gas stations, and 2 great restaurants. I enjoy staying there. If you take the loop 20 to north you can find the HEB , walmart and a...More
What you would expect from a mid range hotel. The do offer a free happy hour with a snack from 5-7. I believe this is Monday they Thursday. Beer and wine is included. Staff is very friendly. Close to several restaurants.More
Thank Jim M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center AreaResponded 24 February 2018
Hello Jim M,
Thank you for taking the time to share your comments with us during your recent stay. I am elated to see that you have regarded our hotel to be clean and found our staff friendly. I am also glad that you enjoyed...More
Location is away from the buzz and the old Laredo area, so if you want to stay in a more tranquil and new area, this is the spot. You'll always find a parking spot, which rarely happens at other busier hotels in town.
The staff is really nice. This stay was not so great. The TV has limited channels in Room 220. The refrigerator did not work. The WiFi was up and down. The breakfast and happy hour choices were awful. This property is very much overpriced, but...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laredo-Event Center AreaResponded 23 January 2018
Thank you for staying with us and for leaving a review. I am happy that you found our staff commendable. However, it is regrettable that the limited T.V. channels, the internet service and the breakfast selection negatively affected your overall satisfaction. Please accept...More