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Residence Inn Dallas Lewisville

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Residence Inn Dallas Lewisville
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dallas Lewisville
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Showing 96: English reviews
San Antonio, Texas
Reviewed 22 November 2013

I always stay at this location when I am in the Dallas area because they are the friendliest place i have stayed at in the 15 years that i have traveled to Dallas. I have stayed at numerous locations before finding this hotel. Just an example, my recent stay, Tavia took care of my room and left me a personal...

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Helpful?
Thank Stan G
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Hi Mr. Stan! We are so happy to know that you enjoyed your stay with us this past week! After sharing the note with Tavia and the rest of my staff she was so thrilled to know that her small token of appreciation went a long way. Our team always looks for the small things that helps us stand apart...

Lewisville, Texas
Reviewed 21 November 2013

I am wrapping my last night of another stay in Residence Inn. This time I stayed at the location in Lewisville, Tx. for 14 days (11/7 thru 11/21). I had the pleasure of meeting several awesome staff members. The first person I met was Christa Olesen. She checked me in and, with a lot of patients, made some needed chances...

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Helpful?
Thank Zhean H
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Hi Zhean H! Thank you so much for taking the opportunity to let us know how much you appreciated your two week stay with us. It is always exciting to know all of our extended stay guests, because you all are considered family members to us. During our morning meetings we discuss wonderful things that our guests have to say...

Oak Cliff
Reviewed 7 October 2013

Was here over the weekend of Oct 5-6th with my family for a wedding. I live in Oak Cliff and was not wanting to drive back and forth to pick-up family and then the rain came hard on Saturday. Don at the desk was very helpful in helping me with my parents with the rain outside and the luggage and...

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Helpful?
Thank ruth p
Landenberg, Pennsylvania
Reviewed 2 October 2013

My husband stayed here for work. On file they had the corporate card and he had to give his visa to hold just in case he vandalized the room. Upon arrival he double checked that the corporate card would be charged and not his personal one. Well one of the staff never fixed it on file and the 10 day...

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Helpful?
Thank Kimmie31074
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Kimmie31074, Thank you for your feedback. Please accept my apologies for what happened. I feel terrible that this caused you, and your family, undue stress. I am glad that we were able to get this taken care of, and credit your account back as soon as it was brought to our attention. Please be assured that I will address...

Lombard, Illinois
Reviewed 11 September 2013

The cleaning staff are super awesome but the front desk ladies are not so friendly. One of them did not even care to listen, I was asking her about grocery shopping she interrupted me and quickly said "I have no one to run shopping right now. Sorry. Well, have a good day." Everything is so average and cold. Walls are...

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Helpful?
Thank RHofLombard
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear RHofLombard, Thank you for your feedback on your stay at the Residence Inn Lewisville. I'm glad that our housekeeping staff was awesome. I apologize that my front desk staff was not helpful. Customer service is extremely important to us and I want to assure you these issues have been addressed. Please allow us the opportunity to make up for...

Chicago, Illinois
Reviewed 3 August 2013

Stayed her for 9 days in June. The hotel is a standard Residence Inn Hotel with very small breakfast area and no lobby. The rooms are standard. Breakfast is OK. I move to Towne Place Suites on the 10th day after I figured that they have similar facilities for almost 30% lesser on price.

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Helpful?
Thank Rishabh2100
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Rishabh2100, Thank you for the review of your recent stay at the Residence Inn Dallas Lewisville. I do apologize that you found our hotel to be overpriced. We do our best to stay competitive with other hotels around us and are constantly reviewing our prices. I do hope that if you find yourself in the area in the future...

Amarillo, Texas
Reviewed 27 July 2013

We met our grandsons in the Dallas area and stayed at this location. We had stayed there before and knew of its proximity to many of the things we had planned. We rented a two bedroom and it provided ample space for everyone. The kitchen was functional and we were able to do several meals in the room. The breakfast...

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Helpful?
Thank Brad C
Pearland, Texas
Reviewed 9 July 2013

We stayed in this hotel for a week. We had numerous problems with the air conditiioner leaking in our room. The floor was constantly wet and there was mold growing on the floor. By the time we left, we were all feeling sick. We had told them about the leak, they came the next day to change the air filter....

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Helpful?
Thank tripreview131
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Thank you for your feedback. It is feedback such as yours that allows us to identify areas of improvement. I sincerely apologize for the inconveniences that you had with the AC and toilet in your room, but even more so, about the lack of response by our team. We strive to provide each of our guests with excellent service. I...

Houston
Reviewed 8 July 2013

I am currently at this hotel and everyone in our group is having MULTIPLE issues regarding ROTTEN EGG SMELL coming through vents into rooms! Managers are only MOVING guests around the problem! The current manager states this is an ongoing issue with SEWER and then said maybe grease from kitchen! This is a gas issue that could be related to...

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Helpful?
2Thank mytwobuckaroos
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Guest, I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. I want to assure you a service company was called out to address your concern, but were unable to arrive...

Jacksonville, Arkansas
Reviewed 15 April 2013

We have stayed here at least twice a year for the past 6 years to attend races at the Texas Motor Speedway in Fort Worth. Six months ago we decided to stay at a Marriott closer to the track. We will never do that a again! There was just no comparison to the Residence Inn in Lewisville. We came back...

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Helpful?
Thank Mimipeggy

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn offers spacious suites with fully equipped kitchens and living areas including new LCD TV's perfect for relaxing or entertaining. We provide a fitness room that allows you to stay in shape. Conveniently located near the DFW Airport, along with shopping and dining at the Vista Ridge Mall. ... more   less 

Additional Information about Residence Inn Dallas Lewisville

Address: 755 C Vista Ridge Mall Drive, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: RM481 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Lewisville 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Lewisville
Lewisville Residence Inn
Hotel Style:
#10 Business Hotel in Lewisville
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Questions & Answers

Questions? Get answers from Residence Inn Dallas Lewisville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 bedroom/ 2 bathroom suites are worth every penny”
 of 5 bubbles stephenm233, 23 Dec 2016 | Read review
“Need something, don't hesitate to ask. The entire staff is wonderful!!!”
 of 5 bubbles 4Smiles, 1 Aug 2016 | Read review
“Parking is not a problem at this hotel and luggage carts are accessible!”
 of 5 bubbles reginah599, 8 Jun 2016 | Read review
“Rooms away from the elevator...but that's in any hotel! This place had sort of a split hallway system so it can be accommodating.”
 of 5 bubbles rfarrar2016, 16 May 2016 | Read review
“Had a 2 bedroom suite, very spacious.”
 of 5 bubbles jimlO1155SA, 11 Mar 2016 | Read review
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