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Homewood Suites Dallas/Lewisville

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Homewood Suites Dallas\/Lewisville
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399 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Houston, Texas
Reviewed yesterday NEW

Room service didn't come by one day, didn't replenish coffee several days. Under construction and the construction workers and employees spent most of their time either eating or sitting at the tables for guest. Very noisy, could hear people walking in the halls and above. Will never return, highly disappointed for a Hilton. Someone really needs to quality check the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank John M
Dallas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 December 2016

We stayed at this hotel because of its convenient location --right off I-35 at Hebron in Lewisville, TX-- and just a couple of miles from Lewisville's fabulous Railroad Park where my granddaughter was playing in a weekend soccer tournament. Although we live in North Texas, we would have been driving back and forth or been hanging out somewhere between games...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank B. K
About Hotel's Favourite Review
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

It was a pleasure hosting you and your family. We love having you here and us all being a big happy family together. Wonderful experiences with wonderful people. My staff truly care and it shows. Thanks for noticing.

Spring, United States
Reviewed 6 days ago NEW

Poor front counter service Renovations taking place creating early morning disturbances Facility unsecured leaving perimeter doors open during the day Elevators not working Room smelling like paint thinner Unable to conduct business in the room due to noise

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank H6539EZallanm
Jimmy S, Manager at Homewood Suites Dallas/Lewisville, responded to this review

We appreciate your feed back to let us know where we can improve. I am going to make the necessary corrections so that this doesn't happen going forward. I hope that you would consider staying with us again.

Sugar Land, Texas
Reviewed 1 week ago

Worse hotel management ever. Hotel is under renovations but that is an understatement. Fumes bad all over. Open paint cans in hall over night. Contractors start at 6 am m-f Hotel over books so even a 3 pm check you might not get a room. And management doesn't care if he can't honor your reservation. Members your treated like second...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank raspberry65
Jimmy S, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

I am disheartened that you had such problems during your stay with us! We are working very had to make this a better place for our guest yet we want to provide you with the best level of service that you deserve and expect. I appreciate your concerns and I will address your concerns right away starting with myself first...

Houston, Texas
Reviewed 2 weeks ago

We had a good stay at this hotel, despite the construction. Our room was fine. It was not a renovated room so it was older but it fit our needs perfectly. The room was clean and large enough for our family of 4. I imagine the rooms will be even better once they have all been remodeled. We had no...

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Helpful?
Thank tanyaandallie
homewoodsuiteslew, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for taking a moment to let us know about your recent stay. I really appreciate your feedback it is invaluable to our ongoing efforts to improve. It is our goal to ensure that you are and feel safe during your stay with us. Your business is valued with us! We will be looking forward to welcoming you with...

Carrollton, United States
Reviewed 4 weeks ago

Except for the few problems of Construction, Noise during sleep and grounds in coffee and bugs in orange juice. I would have been overjoyed to stay here. I would give this Hotel a 2nd Chance because of the Staff.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hectors655
homewoodsuiteslew, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for taking this opportunity to lest us know how we are doing. I am saddened to hear that you had such problems during your stay with us! I know that we are working very had to make this a better place for our guest yet we want to provide you with the best level of service that you...

Reviewed 2 February 2017 via mobile

In spite of having contractors in the building, this was still a nice place to visit. Very little noise, everything was clean and the room was spacious. The morning buffet was full of options and staff were friendly. I would stay here again.

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Helpful?
Thank Percella S
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Even though our renovation has begun, we continue to focus upon our guests and doing everything possible to have a great stay. Thanks for sharing in our success. Look forward to seeing you again soon.

Reviewed 30 January 2017 via mobile

Not a bad hotel at all! The hotel itself is kept up quite well. The front desk staff were all business but very efficient and helpful. Rooms felt a bit dated but were clean and kept up well. The location is ok with a number of restaurants and a mall within walking distance. You definitely feel like you're in the...

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Thank Andrew G
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Definitely will like the room and the space and amenities in your room. A suite is like an upgrade elsewhere but standard here.

Lewisville, United States
Reviewed 23 January 2017

This was a nice hotel to stay for the weekend for the rate. It does need some updating but other than that it is a friendly place. Loved the complimentary breakfast and the attentiveness of the staff.

Review collected in partnership with Homewood Suites by Hilton
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Thank 707janal
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Hot, fresh, complimentary breakfast - what a fab way to start your day. You don't have to cook or clean here - we will do all that for you.

Anaheim, United States
Reviewed 23 January 2017

The lobby entrance behind the pool is what was used to reach the elevator, and some kind spray, deodorizer, or something is used, like high powered perfume, and it's simply overbearing... Overall the hotel was pretty good, the electronic door keys failed many times to work, thus having to run back up to the front desk to have the keys...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Paul W
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Paul, Our hotel and our suites are very nice and comfortable for everyone. Sorry you had an issue using our new key system - once you get used to it you will really like it.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just off Interstate 35 and only 10 minutes from Dallas Fort Worth International Airport, Homewood Suites by Hilton® Dallas-Lewisville offers a Texas welcome in the bustling city. Spacious suites at Homewood Suites by Hilton® Dallas-Lewisville come with a variety of options, in one- and two-bedroom sizes. Living areas are light and airy, and granite counters in the bathroom add a touch of elegance. Indulge in an extra 10 minutes’ rest in a king- or queen-sized bed, knowing that your full hot breakfast is included every morning.A full kitchen at Homewood Suites by Hilton® Dallas-Lewisville is exactly that—a full-sized refrigerator, twin burner stove, microwave oven, coffeemaker and dishwasher. Stock up on your favorites from our 24-hour Suite Shop, or call us in advance and your groceries will be in your suite when you arrive. ... more   less 

Additional Information about Homewood Suites Dallas/Lewisville

Address: 700 Hebron Parkway, Lewisville, TX 75057
Region: United States > Texas > Lewisville
Price Range: RM558 - RM970 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Lewisville 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites Dallas/Lewisville Hotel Lewisville
Homewood Suites Lewisville
Homewood Lewisville
Lewisville Homewood Suites
Hotel Style:
#6 Business Hotel in Lewisville
#7 Family Hotel in Lewisville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Dallas/Lewisville staff and other travellers.
1 question
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Mesquite, Texas

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Questions? Get answers from Homewood Suites Dallas/Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room as far south as possible for quietness.”
 of 5 bubbles DKB863, 5 Jan 2017 | Read review
“It can be a long distance to your room. Ask for something close if that is important to you.”
 of 5 bubbles susanf554, 10 Dec 2016 | Read review
“Don't stay here.”
 of 5 bubbles SGSAT, 9 Aug 2016 | Read review
“I requested a room on the top floor away from the pool and guests with pets, but close to an exit and the elevator.”
 of 5 bubbles 310ANM, 4 Jul 2016 | Read review
“2nd or 3rd flr nice views”
  • living room
 of 5 bubbles JimCayman, 9 Apr 2016 | Read review
5 of 5