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Lewisville Comfort Suites Vista Ridge Mall

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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Las Cruces
Reviewed 4 days ago NEW

We were delighted that the renovation of this hotel is finished, and very successful. It is comparable to considerably more expensive facilities. The beds, with thick Serta mattresses, are exceptionally comfortable. The room was quiet and spacious. The staff is obviously trained to be customer-oriented, and are exceptionally attentive and friendly. Highly recommended.

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Helpful?
Thank Frank W
Beaumont, Texas
Reviewed 1 November 2016

I made reservation 1 week in advance and was told it was Pet Friendly Hotel. When Checking in I initialed I would be charged $30 per day for a Pet. When checking out was told I had to pay an extra $15. flat rate since my pet barked a few times during daylight hours. Very inconsiderate of the Comfort Suites...

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Helpful?
Thank Drew P
Jack P, General Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Cape Coral, Florida
Reviewed 9 October 2016

Let me put this in perspective. I've been a Choice Privileges Member for over 15 years. Comfort Suites is my go-to accomodation when available at affordable prices. My experience has been satisfactory or better for a long as I remember. I made my reservations at this Comfort Suites weeks in advance because I couldn't find a room near Love Field....

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Helpful?
Thank biznkitty
Jack P, General Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Anwer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 16 September 2016 via mobile

I'm never disappointed with Comfort Suites or any or their affiliates. Clean room, quick service and easy location is what you will find here. If I'm ever in the area again I'll be staying here. However if you're using a GPS keep your eye out for the hotel. It's behind a hotel called Country Inn which my navigation took me...

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Helpful?
Thank AnnTyFab
Jack P, General Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. thanks again for loyal customer with our brand....

Maine
Reviewed 8 September 2016

My first priority in rating a hotel room is noting how I slept. And both my husband and I slept soundly and deeply each night of our week spent here. Construction is still ongoing but it didn't impact our stay at all. We were in and out throughout the day and our room was always quiet. The pool was shut...

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Helpful?
Thank NieSam
Jack P, General Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Greenwood, Mississippi
Reviewed 7 September 2016

BEWARE!!!: This hotel will charge you for smoking in the room when you did not do so. I stayed one night there and was only in the room from about 1am-noon. (sleeping). I am a non smoker but after I checked out I was charge for smoking in the room. They said they had evidence (photos) but would never produce...

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Helpful?
Thank on3saycheese123
Texas City
Reviewed 7 September 2016 via mobile

The hotel was great. We stayed for 3 nights and slept really good. The beds were very comfortable. Good neighborhood and very well lit parking lot. Breakfast was good but the lady in charge was the only drawback because she had a stinky attitude towards people there but other than that, I definitely recommend this hotel.

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Thank Jose P
Reviewed 11 August 2016 via mobile

Renovations going on, but only 1st floor. Didn't directly effect my stay. Room was dirty. Thick dust on headboard, stains on duvet and sheets. Bathroom was weird. Towels were folded under the sink which I thought was weird. There was also no place to hang towels, no shelf or hooks. Thick dust and debris in corners too. Rooms look nice...

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Helpful?
Thank Tarek E
Fort Bragg, California, United States
Reviewed 13 June 2016

Construction debris piled up in front entrance, windows covered in plastic, dust everywhere. when someone on the second floor uses the shower it drains out of the ceiling on the floor below. These rooms should be uninhabitable. Moved to another room the same problem, management doesn't seem worried about dirty water running from their ceiling. No remedy should have been...

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Helpful?
Thank Teresa M
Beaumont, Texas
Reviewed 26 May 2016

One night stay for a friend's wedding. Staff were courteous and our room was clean. Suggestion, bacon on breakfast buffet for weekend, otherwise selections ok. only issue was problem with water not draining out of lavatory, maybe plumbing issue. We will stay here again if in the area.

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Helpful?
Thank Jean P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Lewisville Comfort Suites® Vista Ridge Mall is conveniently located near the intersection of Interstate 35 and Tollway 121, directly adjacent to the Vista Ridge Mall. The hotel is within walking distance of the Lewisville Convention Center. The Dallas/Fort Worth International Airport is seven miles south of this Lewisville, TX hotel. Grapevine Mills mall, Pizza Hut Park, and Texas Motor Speedway are about 15 minutes away. A dozen restaurants are located within walking distance. ... more   less 

Additional Information about Lewisville Comfort Suites Vista Ridge Mall

Address: 755A Vista Ridge Mall Dr., Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: RM364 - RM524 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lewisville Comfort Suites Vista Ridge Mall 2.5*
Number of rooms: 60
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Also Known As:
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville
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Questions & Answers

Questions? Get answers from Lewisville Comfort Suites Vista Ridge Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet charge may exceed what you agree upon at check in!”
 of 5 bubbles 413drewp, 1 Nov 2016 | Read review
“Our 2nd floor room wad fine”
 of 5 bubbles 88jeanp, 25 May 2016 | Read review
“Find a different hotel.”
 of 5 bubbles Debby3605, 29 Mar 2016 | Read review
“King suite”
 of 5 bubbles dr116, 17 Feb 2016 | Read review
“Use your own Wifi. The hotel's signal is too weak for any type of video.”
 of 5 bubbles bobemac, 27 Nov 2015 | Read review
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