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Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall

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Hampton Inn & Suites Dallas \/ Lewisville - Vista Ridge Mall
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367 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall
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Showing 360: English reviews
Reviewed 4 weeks ago

rooms were very clean and modern. the bathroom light is automatic and comes on when you walk in and off when you walk out....well most of the time anyway. but not all the time...lol, the ladies at the front desk were very nice, but made check in and check out more difficult than it needed to be. Great breakfast!

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Helpful?
Thank teresar286
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for your review. We appreciate youe honest comments. Please contact me if you would like to discuss your review in detail.

Columbia, SC
Reviewed 4 weeks ago

I've stayed here five times so far. The location is really good, since its close to the airport. The leadership at the hotel now seems to be emphasizing friendliness and efficiency to the staff, which I appreciate as a frequent business traveler

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Helpful?
Thank happycouplesc
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for your review. I am very pleased that since your last review, we have made a better impression. At Hampton we strive on our guests happiness. I appreciate that you let us know we are doing that. THank you again for your kind words.

California
Reviewed 31 October 2016

This hotel delivered what I always expect from Hampton Inns..cleanliness, good beds and pillows, good breakfast with a wide choice of items, friendly, helpful staff and always good value. Located close to a mall, Costco and I-35 it's convenient but quiet.

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Helpful?
Thank mebmartin2014
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for your kind review. At Hampton, we make it our number one goal to have our guests feel like family. We are very pleased that we met your expectations. Please come and visit us again.

Temple, United States
Reviewed 27 October 2016

Very please with this hotel, and none of the other can compare to the service, friendliness and comfort that you receive when visiting, even if your in the Dallas/Ft. Worth are, I will travel the extra distance. Truly home away from home

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Helpful?
Thank Anthony B
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for your wonderful review. We appreciate hearing from our guests. I will be sure to pass along your comments to our staff. Please come see us again, we love having you here!

Oklahoma City, Oklahoma
Reviewed 24 October 2016

This was the second time I stayed at this hotel, and it is sadly not nearly as good as before. The halls were dirty and hot. The room was mostly clean, but little things like a bit of mold in the shower and dirty corners show the level of detail paid to room cleanliness. The maid also opened my door...

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Helpful?
Thank momma_andrea
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for taking the time to respond to our survey. I want to apologize that you did not enjoy your stay with Hampton. Please feel free to contact me if you would like to discuss your stay in further detail.

Red Oak, Texas
Reviewed 16 October 2016

Hotel was nice, Super friendly staff..Went above and beyond to be helpful. My ONLY complaint would be the wall paper peeling off in a few areas in the bathroom. I pretty much stay at Hamptons exclusively, and this IMO, is not acceptable. Poor maintenance or age of property beginning to show.

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Helpful?
Thank zippersnapper
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for you response regarding your stay. I apprieciate you bringing this to my attention. I apologize that your stay did not meet your expectaions. If you would like to discuss your stay in detail, please feel free to reach out to me at anytime. Thank you.

Bellbrook, United States
Reviewed 12 October 2016

The hotel stay was everything I would expect: staff was great, rooms were clean and breakfast was great. At the time the hot tub was broke and and after 5 days it was still broke. I would go back to this hotel again.

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Helpful?
Thank James F
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

James, Thank you for such a wonderful review. I apologize that the hot tub was not in working order during your stay. I assure you that it has been taken care of. I hope that next time you are in Lewisville, you will give us another try.

SHERMAN, United States
Reviewed 5 October 2016

Very nice location and easy access form the highway (regardless of the ongoing construction) . The staff was excellent upon checking in and upon checking out. The amenities and cleanliness of the hotel were exceptional. I liked the digital check in as well.

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Helpful?
Thank Lisa L
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for taking the time to write a review. I am pleased we were able to make your stay exceptional. I will be sure to pass along your comments to the team. We hope to see you again!

Lewisville Texas
Reviewed 4 October 2016

The Hampton Inn is a lovely hotel. Breakfast service provided a variety of items. Hotel staff was accommodating And the hotel was located in a convenient location. I would definitely stay there again.

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Thank 159shellyi
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for the wonderful review. We appreciate the comments. I will be sure to pass them along the team. Be sure to think of us next time you are in the area. We love having you here.

Grand Junction, Colorado
Reviewed 24 September 2016

Exceptional!! Rooms were very clean. Tastefully decorated and very accommodating! Breakfast was outstanding with large assortment of food choices. Staff friendly and helpful. Experience was above in ever regard!

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Helpful?
Thank bernardcD2949HO
Ginger S, General Manager at Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall, responded to this review

Thank you for your outstanding review! Your comments are greatly appreciated. Our team strives to make sure your stay is 100% satisfactory. Please think of us next time you visit the area. We love to have you back!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located off I-35 next to the Vista Ridge Mall in Lewisville, Texas. We offer free hot breakfast daily and free WiFi. Relax in our outdoor pool, get a workout in our fitness center, or catch up on work in our business center! ... more   less 

Additional Information about Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall

Address: 2650 Lake Vista Drive, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: RM434 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hampton Inn And Suites Dallas/Lewisville-Vista Ridge Mall
Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall Hotel Lewisville
Hotel Style:
#2 Family Hotel in Lewisville
#3 Business Hotel in Lewisville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall staff and other travellers.
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14 days ago

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Questions? Get answers from Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king suites are very comfortable”
 of 5 bubbles 18hueyw, 2 Aug 2016 | Read review
“I prefer a top floor away from the elevator!”
 of 5 bubbles filmbuffintexas, 12 Apr 2016 | Read review
“Online check-in and pick your own room.”
 of 5 bubbles charlesjodyf, 8 Jan 2016 | Read review
“Request rooms away from the elevators.”
 of 5 bubbles 626cynt, 29 Dec 2015 | Read review
“Avoid the handicapped room on the second floor if you want to see something other than a roof outside your window. 209 I think.”
 of 5 bubbles momma_andrea, 5 Mar 2014 | Read review
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