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Ok... this hotel has issues. The only reason it isn't getting a terrible is because the front desk staff was nice and helpful.
The first room we got the A/C was not working and the carpet was soaking wet. So they were nice and upgraded...More
Thank Lisa D
Response from Texas45Lodging, Guest Relations Manager at Holiday Inn Express LongviewResponded 2 weeks ago
Dear Lisa D
Thank you for your candid feedback regarding your recent stay at our hotel.
We are very sorry to hear that you did not have a completely satisfying visit at our property. Each of your comments have been addressed with our staff to...More
We were in town this weekend with our church group attending Feminar 2017. Our group stays here every year. Last year the elevator was broke and a few others issues. This year's stay was much improved. Everything was clean, comfortable and operating. The elevator is...More
It's not one I would seek out but it was clean and the employees weren't rude. The free breakfast is good and well stocked up until 10am.
The rooms are very humid and on first arrival have a musty smell. We had a king/non smoking...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LongviewResponded 29 May 2017
Thank you for taking the time to write a review of our hotel and for staying with us. It was great to read you appreciate the overall cleanliness of the property and our friendly staff. I am also happy to hear you took...More
Very convenient to I-20. The hotel was very quiet. A college softball filed up many of the rooms which I thought might make the place noisy. Never heard a word in my room. Road noise from the interstate was very nominal. Facility was clean but...More
This HI Express brand proved to fall way below typical HI Express service on a recent stay in route to a work assignment. First, room request type was not accommodated. Second, the check-in process, while not exactly rude, fell far short of expectations in courtesy....More
Thank Brian C
Response from IHGService, Guest Relations Manager at Holiday Inn Express LongviewResponded 10 April 2017
First of all, thank you very much for your recent stay at our Holiday Inn Express Longview, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, internet service and your breakfast experience....More
US$82 - US$116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Longview
Non-Smoking Rooms ,
Number of rooms
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