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Fairfield Inn & Suites Lubbock

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#23 of 64 Hotels in Lubbock
Certificate of Excellence
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1 room 2 adults 0 children
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Fairfield Inn & Suites Lubbock
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
New Braunfels, Texas
Reviewed 6 days ago NEWvia mobile

I spent last night here. The staff was quick and courteous. The room was very clean. The price was reasonable. The hotel was quiet and the breakfast was very good. I am usually good with finding something to complain about but today I am stumped. I guess that means that I will come back and I recommend that you stay...

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Helpful?
Thank moondog1961
Houston, Texas
Reviewed 17 December 2016

Good location with several restaurants walking distance and others within a short drive. Hotel was clean and comfortable and professional service. I will stay here next trip to Lubbock without hesitation.

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Thank TCBinKC
Reviewed 9 December 2016

First time to visit Lubbock, so certainly the first visit to this Fairfield Inn. The location is very close to many restaurants and there is a Walmart in the connecting parking lots. The parking was well lit and is shared with the neighboring hotel, but did not have any issues with that at all. When entering the lobby we were...

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Helpful?
Thank Claudia W
TMIHospitality1, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Claudia W, Thank you for taking the time to review the Fairfield Inn & Suites Lubbock. I'm happy to hear how much you enjoyed our friendly staff and complimentary breakfast. Please accept my apologies for the cleanliness of your sheets. I can certainly understand how disappointing that must have been for you after a long day. Your comments will...

Amarillo, Texas
Reviewed 17 October 2016

We stayed here on our way to north Texas. It is on the loop not far from I-27/87. This hotel is an excellent choice, clean and comfortable rooms, friendly staff, excellent breakfast. We were very satisfied and would recommend to all.

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Thank S W
Edgewood, New Mexico
Reviewed 25 September 2016 via mobile

Small and clean characterizes this facility. Thanks to the housekeeping staff--the room was clean and neat. The pool was clean and ample towels were available. The "menu" selection and preparation of free breakfasts were well done. The staff was courteous and helpful. The rating slid from 5 to 4 because the room was small and the price was excessive.

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Thank John C
Oslo, Norway
Reviewed 25 September 2016

Stayed one night passing through and for that purpose the location was fine. The staff was nice and the room was clean. Free parking outside. The hot breakfast was fine. A perfect place to stay for one night and would probably stay again if we return to Lubbock.

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Helpful?
Thank Hilde B
TMIHospitality1, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Hilde B, Thank you for reviewing the Fairfield Inn & Suites Lubbock. I am glad to hear you liked our friendly staff, clean rooms, and continental breakfast. We work hard to offer each guest the best experience possible, and it is always a pleasure to receive positive feedback. We look forward to hosting you again in the future! Kind...

Texas Gulf Coast, Texas
Reviewed 5 September 2016

it's a place to sleep and shower. my room was clean. common areas, hallways, elevator and breakfast area seemed to have not been cleaned. Staff were "ok" and at times rude, certainly not the level of customer service we have come to expect from Marriott properties. Desk staff seemed confused, i booked this room with Marriott Reward Points, but when...

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Helpful?
Thank LoaBenz
TMIHospitality1, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear LoaBenz, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Lubbock. As it is our goal to impress our guests, please accept my apologies that we came up short. Your comments will be discussed with my staff and additional training will be provided as needed to ensure that other guests do not...

Reviewed 21 August 2016 via mobile

My brother has ALS and is confined to a wheelchair. So, my mother made a reservation 30 days in advance and asked the person on the phone to ensure he had the accessible room. Then, on the way to the hotel I called at 6:00 pm to confirm the reservation and confirm it was the accessible room. The clerk said...

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Helpful?
Thank Donna S
TMIHospitality1, Manager at Fairfield Inn & Suites Lubbock, responded to this review

Dear Donna S, Thank you for your review. I apologize we did not have the room type you had anticipated available. Because we do guarantee accessible reservations, I found it troubling that we did not have one available for you. This led me to review your reservation and unfortunately, I was unable to find that an accessible room was ever...

San Antonio, Texas
Reviewed 4 August 2016 via mobile

The hotel has been updated and is well maintained. The staff is very accommodating and helpful. The breakfast is exceeded expectation and one of the best that I have encounter at any chain hotel that offers "free breakfast". We stayed in a mini suite and highly recommend these accommodations if your budget allows.

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Thank JD5636
New Braunfels, Texas
Reviewed 21 July 2016 via mobile

My only complaint for this hotel is that the parking lot is too small. Two nights in a row I came back to my room and there was no place to park. Maybe there is spill over from the Hampton Inn next door, the parking lots are connected. Other than that, the room was clean, the bed was comfortable. The...

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Thank moondog1961

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel in Lubbock, TX offers a great location, 1.4 Miles from the South Plains Mall off of Texas Loop 289. The hotel is only a 10 minute drive to Texas Tech University and the United Spirit Arena, along with Jones AT&T Stadium. Our renovated and converted hotel updated the amenities and rooms in 2014 to fit all the needs for the business and leisure traveler. ... more   less 

Additional Information about Fairfield Inn & Suites Lubbock

Address: 4007 South Loop 289, Lubbock, TX 79423 (Formerly Fairfield Inn Lubbock)
Region: United States > Texas > Lubbock
Price Range: RM535 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lubbock 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Lubbock Hotel Lubbock
Fairfield Lubbock
Lubbock Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from rooms next to elevators, very loud”
 of 5 bubbles LoaBenz, 4 Sep 2016 | Read review
“Make sure your room is not next to the elevator.”
 of 5 bubbles TexasPandG, 6 Jul 2016 | Read review
“Ask abt broken areas on property ie pool,weight rm. REQUEST a microwave in advance or u wont get one (this is disappointing)”
 of 5 bubbles szquintana, 13 Jun 2016 | Read review
“Avoid rooms at either end of the floors, since the stairway doors can be noisy.”
 of 5 bubbles Ello0491, 31 Mar 2016 | Read review
“we stayed in a king suite. It was roomy.”
 of 5 bubbles angelsaiz, 15 Feb 2016 | Read review
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