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Courtyard Lubbock

CourtyardUS$104*
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#23 of 66 Hotels in Lubbock
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Lubbock
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 16 August 2015 via mobile

Great room. Absolutely. Super clean with comfy beds and "like home" pillows. Room size is just perfect, wide window and walls colors, creating a terrific atmosphere. This hotel proudly brews Starbucks coffee, which is somehow completely different from original Starbucks. Laundry, pool and gym - everything is small, like in other hotels. No complimentary breakfast. Walmart, Applebee's and IHOP are...

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Thank Constantine N
Reviewed 2 August 2015 via mobile

Had room right above the pool on the second floor. Elevator was in poor repair with the call button taped on and filthy carpet coming up. First thing I noticed was the strong smell of chlorine and dampness of the room coming from pool below. Went to the fd and asked for another room and was told they could send...

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Thank Tbone W
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Tbone W, Thank you for taking the time to review your stay at the Courtyard Lubbock. I'm very sorry that you were not satisfied with your room location and we weren't able to move you to a different one. We appreciate your feedback and I will share it with my team to ensure similar situations are handled differently in...

Spokane, Washington
Reviewed 31 July 2015

The team at this property really makes you feel welcome, the property is clean, bright and always interested in improving. The Bistro area is clean, food is tasty and prices are great. Rooms are bright, well kept and comfortable. Workout room is a little small, but well maintained.

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Thank Jay N
Aubrey, TX
Reviewed 12 July 2015

My daughters and I stayed at this hotel while in town for a wedding, and we were very happy with our stay. The staff that we interacted with were very nice and friendly, our room was clean, the beds were very comfy. Will definitely be staying here the next time that we come to town.

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Thank Glenn H
Amarillo, Texas
Reviewed 7 July 2015

The Saturday night on which we stayed fell on apparently an usually busy weekend; this was the only hotel at which I could get a room on Father's Day weekend. We were greeted nicely and checked in quickly. We did use the indoor pool, and although the room has wall cracks, etc., the pool itself was (cold but) clean and...

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Thank Jenn S
Fort Worth, Texas
Reviewed 26 June 2015

Stayed a night on business this week. Location was good for where I needed to be (off Loop 289) and was close to eating establishments and retail. Property has been around, but in good shape. Lobby has the new Bistro there to it. Rooms were typical Courtyard rooms and did have a mini fridge (plus). Check in service and staff...

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1Thank mike h
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Mike h, Thank you so much for reviewing your stay at the Courtyard Lubbock. I am glad to see that our great staff, convenient location and our Bistro helped to make your stay amazing. We hope to see you again soon! Sincerely, Andy B. General Manager

The Colony, Texas
Reviewed 20 May 2015 via mobile

The staff was AWESOME! When i needed some more shampoo the rep at the front desk made sure we had everything we needed.The morning coffee was GOOD with crispy creme donuts. Many restaurants in walking distance.

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Thank gsoto2015
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Gsoto2015, I am so glad to hear that you enjoyed your time at the Courtyard Lubbock. We strive to provide the best hospitality everyday. We truly hope to see you again soon on your next visit to Lubbock! Sincerely, Andy B. General Manager

Reviewed 12 May 2015

In a nutshell the room AC was fine, the room was nice, location good, however, there were concerns, as outlined below. The rooftop HVAC (air conditioning) system for this property had unacceptable shortcomings. The entire building buzzes loudly and vibrates after the system has been laboring (afternoon/evening on a sunny day) Coffe bar (Starbucks) was content to serve tepid coffee...

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Thank Simonrodia
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Simonrodia, Thank you for reviewing your stay at the Courtyard Lubbock. Once again, I'm sorry for the troubles you experienced with the service at our Bistro and the HVAC system. I'm also sorry if you felt I didn't thoroughly read your feedback. As your comments only mentioned the HVAC being loud, I thought you were referring to the AC...

Austin
Reviewed 12 April 2015

I stay in a lot of Marriott properties and especially stay in a lot of Courtyards for work. This Courtyard treats its platinum members like royalty. I was greeted warmly AND noticed non-platinum guests treated just as warmly. My room was already set to a comfortable temperature which is important on a hot April day in Texas. There was a...

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Thank 512Okie
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear 512Okie, Thank you so much for the amazing review of your stay at the Lubbock Courtyard. We truly appreciate all of our guests, especially our valued Marriott Rewards members and strive to provide everyone a comfortable and productive stay. We hope to have the opportunity to serve you again on your next trip to Lubbock! Sincerely, Andy Booker General...

Albuquerque, New Mexico
Reviewed 6 April 2015

I agree with the review that said the rooms are noisy, which is also a pet peeve with me. We were on the ground floor and we could hear too much clomping around from the room above. We were also next to the stairway and heard many people dragging their luggage upstairs. The sliding glass doors are low quality, and...

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Thank John K
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear John K, Thank you for taking the time to review your stay at the Courtyard Lubbock. I'm very sorry to hear that your experience was negatively impacted by noise and our beds and Bistro were not to your liking. We appreciate your comments as we work to improve our future services. I hope that you will reconsider and allow...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Lubbock is excited for your arrival and ready to provide you with exceptional customer service. Conveniently located near Texas Tech University and South Plains Mall, guests will never have a shortage of things to do in Lubbock, TX. With a variety of restaurants within walking distance to our hotel, you have plenty of dining options. Additionally, the Courtyard Lubbock includes The Bistro with dining options for any time of day. The Bistro includes Starbucks specialty drink options to start your morning off right. Our indoor pool & hot tub, and our 24-hour fitness center will give you the means to work out and relax during your time with us. We are centrally located near a variety of hub city attractions including Buffalo Springs Lake, the South Plains Fairgrounds, and concerts at United Spirit Arena. Only a 20-minute drive from the Preston Smith International Airport makes our hotel a convenient stay for travelers to the Lubbock area. Lubbock businesses and small groups in the area will appreciate our meeting room space available on site, as well as the Courtyard Lubbock's free WiFi and business center. ... more   less 

Additional Information about Courtyard Lubbock

Address: 4011 S Loop 289, Lubbock, TX 79423-1131
Region: United States > Texas > Lubbock
Price Range: RM479 - RM1,466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lubbock 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Lubbock Hotel Lubbock
Lubbock Courtyard
Lubbock Marriott
Hotel Style:
#12 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lubbock staff and other travellers.
2 questions
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Austin, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Courtyard Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 320 had a balcony with a table and 2 chairs and faced the front of the hotel.”
4Barry, 20 Apr 2016 | Read review
“Top floor, end of hall.”
campbellkids, 24 Jan 2016 | Read review
“HIgh floor, side toward the back. There are some rooms with a balcony which are good.”
jkmcs, 12 Dec 2015 | Read review
“Great place to stay in West Texas as Courtyard's go this one is top tier.”
refordb, 10 Oct 2015 | Read review
“Top floor rooms should have no noise, and will have a walk-out balcony!”
FlyFarm, 8 Oct 2015 | Read review
5 of 5
Courtyard
US$104* /night
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TripAdvisorUS$104
Booking.comUS$114
TravelocityUS$104
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Prices are for 1 room, 2 adults
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