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Stayed at this hotel in room 147 for two nights. We noticed the stains on the sheets the first night, but had never dealt with bedbugs before so just thought the sheets were dirty since the towels were disgusting too. Housekeeping never came to clean...More
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 4 days ago
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly...More
The room was a no frills experience but was clean and cozy. No problems and really enjoyed staying here. Would stay again! There are plenty of dining options very close by too so get out there and enjoy! The continental breakfast was above par too....More
Thank Kelly F
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 1 week ago
Thank you so much for your compliments to our breakfast options and service of Americas Best Value Inn-Lubbock East Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We're glad you...More
My wife booked a room for us for our anniversary when we arrived the guy at the counter is clueless about anything he can't find our reservation it's just a mess well we finally get to our room upon first seeing it I'm like ok...More
1 Thank Stoneydye
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 2 weeks ago
Thank you for your review and comments regarding our front desk and room. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
Worst place to stay in. First impression as soon as we walked in was that it was not clean. The room stunk, the sheets and towels did not look clean. The first night we found one scorpion in the bath tub and 2 wolf spiders!!!...More
1 Thank Neri R
Response from ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 2 weeks ago
We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve....More
I've been staying here for over 10years & this is the first time I get charged a $50 dollar deposit - I guess this location doesn't like my business anymore - I am easy to please but a $50 deposit when I am paying with...More
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Response from ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 4 weeks ago
I am so sorry for the inconvenience that you experienced because of this during your stay. The $50 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in...More
US$59 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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