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Holiday Inn Express Hotel & Suites Lubbock West

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Holiday Inn Express Hotel & Suites Lubbock West
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
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Showing 512: English reviews
Liberty, Texas
Reviewed 21 July 2015

The location was great for business. Near food and 15 minutes from Airport. Good breakfast,Great Staff, rooms were very nice. I used the indoor gym and it was pretty good. Jim helped tremendously with a project I had. Would recommend to all.

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Helpful?
Thank Pete T
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. It is always wonderful to hear our guests enjoying their stay. Jim is so very helpful and thanks you for your kind comments. We hope to see you again soon, Amanda Melkis Management Team

Waller, Texas
Reviewed 21 July 2015

My family stayed at the Holiday Inn Lubbock West on Friday, July 17, 2015. My two girls ages 8 years and 2 years old enjoyed the room and indoor pool! We found the staff to be extremely friendly! Jim was at the front desk to greet us after a long drive from Colorado Springs! He provided outstanding customer service with...

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Helpful?
Thank briangJ5492VE
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Brian G for your kind words. We are so happy you and your family enjoyed your stay with us. Jim is certainly a caring individual he will be thrilled at your comments. Have a wonderful Summer Amanda Melkis Management Team

Reviewed 14 July 2015

We had our family reunion here this past weekend. We had originally booked 10 rooms and ended up having around 15 rooms booked. The management allowed us to get set up in the meeting room early since it was unoccupied at the time. Everything we needed the staff had a smile on their face and got it for us. I...

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Helpful?
Thank Tawnya T
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Tawnya T for all of your kind words. It is such a special event . We had such an amazing time meeting all of you everyone in your family are truly amazing people. It is truly the best compliment you could give; returning for your little one's birthday next month. We will see you soon! Amanda...

Lubbock, Texas
Reviewed 12 July 2015

We hosted our family reunion here and the staff not only was very accommodating but also extremely helpful. Anything and everything we needed they went above and beyond to get it for us. The hotel was exceptionally clean and we enjoyed the pool.

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Helpful?
Thank Brady1977
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for all of your kind comments. We really enjoyed visiting with all of your family and hopefully will see you again in 5 years and catch up. Reunions are so much fun and I am glad we were able to help make it memorable. Have a fantastic summer, Amanda Melkis Management Team

Reviewed 9 July 2015

The hotel staff really exceeded my expectations. My flight arrived in Lubbock at 2:30AM and I got to the hotel at 3:30 AM. Check in was simple, as usual. I asked if I could get a couple packages of oatmeal because I was going to sleep in and miss breakfast. The clerk happily brought me back and let me get...

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Helpful?
Thank Mark B
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Mark B for all of y our kind words. We love what we do and you are very correct in saying the little things make a difference. It is one of the best compliments to the team to be appreciated here on Tripadvisor. We appreciate you being Platinum with us and your home away from home....

Reviewed 8 July 2015 via mobile

The Holiday Inn staff made an emergency trip to the hospital in Lubbock so much better. The management, front desk and the breakfast staff helped me incredible when my wife was suddenly hospitalized and I was left with three young kids. They got me rooms at the last minute and took excellent care of us. They even had a great...

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Helpful?
Thank Markrod13
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy we could help make your stay more comfortable during such an emotional time for you and your family. We are in hopes your wife is doing well and can come back and see us again soon. Have a wonderful summer, Amanda Melkis Management Team

San Antonio, Texas
Reviewed 7 July 2015

Travel to Lubbock 2-3/months and this staff is great! Great breakfast! Fitness center had plenty of cardio machines(some missing heart rate sensors). It was a little tricky finding another way in after I passed 45th Street. You can get to it by going behind Sams Club or else your GPS will take you on a tour of Lubbock.

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Helpful?
Thank chrismielke
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. Lubbock certainly can be a confusing place and my GPS has taken me odd directions as well. Please let us know if you ever need help finding anything in town we will be happy to stay on the phone with you to help. We hope we may see you again...

Cedar Park, Texas
Reviewed 4 July 2015

The hotel was adequate, but nothing special. The floors, furniture, and walls could all use a good cleaning and upgrading. The bed, pillows, and a/c were all good. The location was near the loop, but not near many restaurants.

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Helpful?
Thank Jan V
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your feedback on our hotel. We are grateful for your business and appreciate you choosing to stay with us. We are so excited to be in an up and coming area, however that does mean driving to restaurant. We are more than happy to assist you with recommendations as well as directions. Cleanliness is one...

southern US
Reviewed 4 July 2015

Location great, nearby shopping which was very convenient. Our room was next to the elevator, which made for an interesting nite. Each time the elevator was used, we could hear it in our room. Otherwise, hotel was clean, front desk staff extremely nice.

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Helpful?
Thank overheated
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us. I am so very sorry your room was not quiet enough for a restful night sleep. We certainly pride ourselves in delivering comfort and rest. Please let me know if there is anything I may do to make it right for you. Again thank you for staying and have a wonderful summer...

Waco, Texas
Reviewed 30 June 2015

The kids loved the pool, the beds were incredibly soft and the room big, clean, and very nice. I loved the eggs for breakfast. Usually the scrambled eggs at any holiday inn are terrible, but these were good. The service and staff were friendly and helpful. I will definitely stay here again if in Lubbock.

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Helpful?
Thank Lee J
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for sharing your stay with us. We are so happy you enjoyed your stay with us. We are always so happy to provide the best comfort and relaxaction possible. Have a wonderful 4th of July. Amanda Melkis Management Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: RM455 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
#6 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lubbock West staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites are awesome. Love the top floor.”
 of 5 bubbles coachfarley, 9 Feb 2017 | Read review
“because elevator makes a loud-ish noise, recommend a room away from the elevators”
 of 5 bubbles DSeth, 31 Jan 2017 | Read review
“I have stayed on all levels and different - I have never experienced a problem.”
 of 5 bubbles 533gonzalod, 14 Jan 2017 | Read review
“Always have a Wonderful time when we stay! How can you go wrong with Carlos at the front desk and the friendly staff all around the motel! The room is always perfect, clean and ready for us! Love the Holiday Inn Suites Lubbock West! ”
 of 5 bubbles elainehill49, 28 Dec 2016 | Read review
“Rooms were clean and spacious.”
 of 5 bubbles a_griffus, 28 Oct 2016 | Read review
5 of 5