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Embassy Suites by Hilton Lubbock

Booking.comUS$140*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$140*
US$140*
US$140*
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Embassy Suites by Hilton Lubbock
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Lubbock
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Showing 974: English reviews
Cibolo, Texas
Reviewed 1 week ago

This hotel staff treated us as if we were important to them, like good family. They far exceeded our expectations with their kindness and help while we were there. The interior, reception and breakfast area are really nice. Excellent stay

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kennethg128
Management response:

Thank you for the kind words, Kenneth. You and your wife are a delight and we are honored that you stayed with us during your 50th anniversary road trip! We hope to have you back in the near future so you can share some stories with us about your cross country adventure. Take care, and once again, Happy Anniversary!

Amarillo, Texas
Reviewed 1 week ago

The staff are real nice. Especially some that have been there for years. However, the room linens need a overhaul. I usually stay here weekly and last few trips I slept in my cloths be issue the stains and quality of bedding ha gone downhill. Also the stains on chair and bench are nasty. Sometimes too the water isn't hot...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 402russellm
San Antonio, Texas
Reviewed 2 weeks ago

Great location around plenty of shopping and eating. Great staff, very clean and pretty accommodations. Delicious breakfast, great managers reception. Super friendly, helpful staff. Will stay there again and again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Suzan R
Management response:

Suzan, thank you for taking the time to review our hotel. We are very pleased to read that you enjoyed your most recent stay with us! Our managers reception and cooked-to-order breakfast are a few of the many reasons why Embassy Suites is a leader in the hotel industry. Our staff strives to provide this experience for every guest that...

Lubbock, United States
Reviewed 2 weeks ago

The Embassy Suites in Lubbock Tx is very nice and clean. Staff is great and the breakfast is good. They go the extra mile with the accommodations. HOWEVER, it is very expensive. Three night stay was over $600.00 for 1 room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bettysR2903TL
Management response:

Thank you for completing a review for our hotel. Going the extra mile for our guests is what sets us apart from our competitors. We look forward to serving you again in the not too distant future!

Amarillo, Texas
Reviewed 3 weeks ago via mobile

Big hotel with bar, pool and food. Nice big suites. One of my televisions doesn't work, but maybe that's why there are two. Good price. Good service. Probably the best value in town. No problem recommending it.

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Helpful?
1Thank slaterster03
Management response:

I am delighted to see that you enjoyed your recent stay with us! The two room suites we offer are very luxurious and every one of our rooms is just that, a two room suite. We strive to provide the best guest service in town, and would love to host you again very soon.

Reviewed 3 weeks ago

I will have to say that this was one of the more pleasant Hotel experiences I've had. What made the place stand out was the attentive, available, and helpful staff all of whom were expionally friendly and welcoming. From the folks to worked the breakfast area to the front desk personnel, they were just spectacular. The only reason that I...

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Helpful?
Thank Richard B
Management response:

Richard, thank you for your kind words about the hotel staff. We aim to provide each guest with our undivided attention at every moment. Yes, you are correct about the renovations. They will be taking place soon! We look forward to hosting you in our home in the future.

Reviewed 3 weeks ago

I took my daughter for her birthday, I have been going through a divorce and wanted to make her feel special. We went to dinner and the hotel front desk guys gather up some candy and birthday decorations and set them up in our room to surprise her!! She felt so special!!! Thanks for making her birthday extra special without...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 811shelby
Management response:

Thank you so much for taking the time to rate your most recent hotel experience with us. On behalf of the entire hotel staff, we hope your daughter had an amazing birthday and we are honored that you chose to spend the day with us! We hope to see you back soon.

lubbock, tx, United States
Reviewed 3 weeks ago

worth every cent, great location, amazing staff. i have always used this location whenever possible. i will continue to use this location due to their amazing staff and wonderful design and placement of the hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nathanielk669
Management response:

Nathaniel, thank you for taking the time to complete a survey about our hotel. We are very pleased to see that you enjoyed your most recent stay with us. YOUR experience is very important to us and we can't wait to have another opportunity to serve you in the not too distant future!

Albuquerque, New Mexico
Reviewed 4 weeks ago

We received five star service from the entire team during our stay.......friendly, hard working and very attentive! Victor went above and beyond to accommodate our requests. Victor demonstrated incredible work ethic. The complimentary breakfast (omelette bar) was delicious and our room was very spacious and clean. We had a really enjoyable stay.

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Helpful?
Thank rfaithj2
Austin, United States
Reviewed 4 weeks ago

This is one of the nicest Embassy Suites I have ever stayed in. The staff is very welcoming, the evening reception and morning breakfast are great. The food is well prepared and very tasty. I stay here whenever I am in the Lubbock area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank beverlymagdg
Management response:

Beverly, thank you for the kind words about our hotel. We take great pride in our property and the exceptional level of guest services that we provide. We hope to see you again in the not to distant future!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Lubbock

Address: 5215 S Loop 289, Lubbock, TX 79424-1393
Region: United States > Texas > Lubbock
Price Range: RM593 - RM1,208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Lubbock staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton Lubbock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Becareful. The hotel's proximity to the highway, some rooms experience road noise.”
dablab, 29 Dec 2016 | Read review
“Next to the Bar court area!!!”
mes0r, 5 Oct 2016 | Read review
“We stayed in Room 246 and there were kids running around and you are in front of the bar area but after 11pm it is quiet”
elizabetha108, 27 Sep 2016 | Read review
“I would avoid rooms on the highway side. 2nd and 3rd floor have balconies. No rooms have good views.”
zjxtinpusher, 16 Aug 2016 | Read review
“Quietest rooms will be a high floor not on the highway side of the building.”
FamilytravelTX, 6 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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