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Embassy Suites by Hilton Lubbock

Booking.comUS$150*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Lubbock
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978 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Lubbock
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Showing 975: English reviews
Clovis, New Mexico
Reviewed 13 July 2016

Everyone on staff were very welcoming and friendly. Have stayed here before and will again. Hotel is clean and I have never had a problem that was not immediately addressed and corrected. Breakfast is awesome and so are all the staff.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 253judithj
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us feedback on your stay with us! We're so glad to hear that we have again Exceeded your expectations of our property. We hope to get another opportunity to take care of you in the near future!

Denver City, Texas
Reviewed 12 July 2016

As the title says the embassy is one of my favorite hotel destinations. Its not in a mega city with lots to do but to me its home. Its a feeling you can't buy something that comes from a caring staff and a peaceful atmosphere. It is one of the few places that have earned this rank the house of...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Gilbert U
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

We are so proud to have earned a rank with you! Everyone at Embassy Suites strives to make this a great place to stay. We appreciate the great review from you and look forward to seeing you again soon!

Fort Worth, Texas
Reviewed 12 July 2016

Great people , Great service, Great location, Great sleep. A++++, this hotel as always goes above and beyond the call of duty I guess I need to say something else so Thank you Embassy Suites in Lubbock Texas

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank chriscX937UW
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for that Awesome comment ! With the Great service, great location and great sleep what more can you ask for but to see you real soon on your next stay. We are excited to serve you again.

Waco, Texas
Reviewed 10 July 2016 via mobile

Good location near the mall and restaurants. Large clean rooms with plenty of pillows and towels. Although it's near the Loop, the room was quiet. Never heard another hotel guest. Very comfortable with a great pool area. Staff were extremely friendly and helpful.

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Helpful?
Thank SheilaAn
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Here at Embassy Suites, we strive to make each guest have a great stay and we are so happy to know that we delivered. Thank you for the great review. We look forward to seeing you again soon!

Murphy, Texas
Reviewed 10 July 2016 via mobile

Nice well managed hotel with comfortable accommodations at a reasonable price. When you arrive to check in they have an employee outside who welcomes you and asks your name. As you enter the lobby there is another employee who calls you by name and the front desk employee has your name already brought up on his reservation screen and welcomes...

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Helpful?
Thank benhug
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Wow! Thank you for such a nice review! We work very hard to make each guest feel like they are a VIP, because each guest IS a VIP. We are so happy to hear that you enjoyed the breakfast and managers reception. We look forward to seeing you again soon, and again, thank you for the great review.

New Braunfels, Texas
Reviewed 9 July 2016

I'd recommend this as a nice family getaway. The night and day staff were exceptional. I'll stay there again when traveling through. The breakfast food was tasty and there was a lot of variety for all to choose from.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank danielpc2016
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you so much for taking the time to give us your terrific review of your stay with us here at the Embassy Suites in Lubbock! The well known and well-loved brand of Embassy has made this place the favorite hotel of millions, partly due to our outstanding amenities such as the complimentary drinks and appetizers. We are pleased to...

Fort Worth, Texas
Reviewed 8 July 2016

The common areas were beautiful and well-maintained; the gym was fine. There is a restaurant (open evenings only) in the common area. But the room was tired and in need of refreshing; the bathroom was so old that it didn't feel clean. My view from the bedroom was of a brick wall. Breakfast had fewer choices than most (no waffles);...

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Helpful?
Thank traveling-grandma27
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Firstly we want to show your our appreciation and gratitude for you taking the time out of your busy day to give us the very valuable feedback on how your recent stay with us turned out. Here at the Embassy Suites in Lubbock customer service everyday guest interaction are two qualities we take pride in our properties entire staff excelling...

Montgomery, Texas
Reviewed 8 July 2016

We stopped at this hotel while traveling back to East Texas from Albuquerque. It was a spur of the moment decision, but we received an excellent price. I must say that every one of the staff was helpful, friendly and a total delight. Even though it was a holiday, everyone was cheerful, friendly, and helpful. We wish we could have...

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Helpful?
Thank Tina Q
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

you so much for taking the time to give us your terrific review of your stay with us here at the Embassy Suites in Lubbock! With memories of a fun, relaxing, enjoyable time spent here on our property, its looking like this may have been one of the best spur of the moment decisions anyone could hope to make!! Our...

Reviewed 7 July 2016

Very good staff/service. Polite, responsive, professional. Breakfast food was good. Fitness center was clean and machines in order. Overall great experience and good value for the money. I would stay here again and recommend this hotel. It is an especially good choice for business travel. Complimentary internet.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dara B
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Top Notch are two words we don't mind hearing when one is describing the great staff here at the Embassy Suites in Lubbock! We are glad that you were able to have a perfect 10 experience, for that is what we strive to achieve and provide for every guest that walks through our doors! From the warm smiles of our...

Lockhart, Texas
Reviewed 7 July 2016

My husband and I stayed here for our 4th of July weekend (crazy, I know). Positives: The staff was so friendly, funny, and they were super accommodating. Our room was great- we had plenty of room and a huge bed, and the pillows were wonderful to have. It was pretty quiet in our room, minus the fact that the hotel...

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Helpful?
Thank Kalyn C
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

thank you for the great response!! We cant speak for every hotel property in America, but here at the Embassy Suites in Lubbock we place an immeasurable value on the ability to receive the immediate feedback from our awesome guests details the pluses and minuses of their stay. The 4th of July holiday was indeed a busy time for us...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Lubbock

Address: 5215 S Loop 289, Lubbock, TX 79424-1393
Region: United States > Texas > Lubbock
Price Range: RM594 - RM1,192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Lubbock staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Lubbock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Becareful. The hotel's proximity to the highway, some rooms experience road noise.”
dablab, 29 Dec 2016 | Read review
“Next to the Bar court area!!!”
mes0r, 5 Oct 2016 | Read review
“We stayed in Room 246 and there were kids running around and you are in front of the bar area but after 11pm it is quiet”
elizabetha108, 27 Sep 2016 | Read review
“I would avoid rooms on the highway side. 2nd and 3rd floor have balconies. No rooms have good views.”
zjxtinpusher, 16 Aug 2016 | Read review
“Quietest rooms will be a high floor not on the highway side of the building.”
FamilytravelTX, 6 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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