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Comfort Inn & Suites

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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Lubbock
Reviewed 14 March 2015 via mobile

I went to ask for blankets for the pullout and they had none. They offered me a pillow that someone left behind!! The pool lights were out. It was so dark inside the pool area and dirty. The hot tub wasn't working. They didn't have towels for the pool. Very old and dirty.

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Thank NavarroEst2008
Albuquerque, New Mexico
Reviewed 10 March 2015

Comfort Inn was the second worst place I have ever stayed in. We were part of a volleyball club that required all the teammates to stay at one location. If that were not the case, we would have left immediately!! All the families required to stay here said their rooms were equally dirty and gross! The bathrooms were dirty, rusty,...

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Thank PIMHT
Reviewed 16 September 2014

I wish I could attach the picture of the bathroom shower. It was very disgusting and moldy. We changed rooms and it was the same thing in the next room too. The excuse the front desk gave was the hotel managers were going to remodel, but they have been saying this for months, per other reviews. The biggest complaint, I...

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Thank Lindsays01
Pampa, Texas
Reviewed 15 September 2014

Stayed there on a weekend that Texas Tech had a home game and the rates were through the roof!! I stayed in a double queen that usually runs around $90 on the weekend but because of the football game the rate was 189.99 + tax, no group discount, no military discounts, nothing. But in comfort inns defense its not just...

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Thank thndrfan83
Kingston, Oklahoma
Reviewed 31 August 2014

The hotel is an older building and could use some updates. Some trim is falling down here and there, a new paint job wouldn't hurt and the pool needs more ventilation. The staff is very friendly and they make the best out of what they have to work with. Breakfast is good with a little less variety compared to other...

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Thank Larry_OK_580
El Paso, Texas
Reviewed 20 August 2014

I usually stay at the Quality Inn on Loop 289 and everything was booked that weekend. I called Choice Priviliges and they recommended this hotel. Since it is a Choice hotel I thought that I wouldn't have a problem. First of all I did not anticipate this property in the location that it was. Section 8 housing is right next...

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Thank caron c
Boerne, Texas
Reviewed 8 August 2014

I look for Comfort Inn and Suites when we travel because of the cleanliness and overall quality. This time we had 2 rooms and I was very disappointed. I will never stay at the one in Lubbock on I 27 again. The shower had mold (both rooms) shower curtain looked dirty, the furniture needed up dating, etc. Even at the...

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1Thank vicki m
Hueytown
Reviewed 25 July 2014 via mobile

My son and I had just driven 750 miles the day before and stayed at a horrible motel. We had made the trek from San Antonio to Lubbock and we checked several hotels in this vicinity. We were very happy with our choice. Later in our trip we stayed at 2 other comfort inns, and my son said he wished...

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1Thank ConcordAlan
San Antonio, Texas
Reviewed 22 July 2014

Convenient location just off the interstate with plenty of parking. Very friendly staff and good breakfast but a little short on tables if you happen to hit it when a large group is there. Rooms could use updating since it is starting to show its age.

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Thank Vic L
Houston, Texas
Reviewed 30 June 2014

We need a night to sleep in and we stayed here for a night. The place is by the freeway. The outside building looks new but the inside is really dated. The room needs some TLC,dirty carpet,holes in the bathroom wall,stains in the carpet and comforter.Pool water was cloudy.The free breakfast buffet was good. Texas shape waffles,coffee,tea,cereal, biscuit,eggs,gravy. The A/C...

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1Thank mammamay

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn & Suites, a Lubbock Texas hotel near Texas Tech University.The 100 percent non-smoking Comfort Inn & Suites® hotel in Lubbock is conveniently located near Buddy Holly Center and Cactus Theater. This Lubbock, TX hotel is also minutes from the Lubbock Preston Smith International Airport and Joyland Amusement Park, and blocks from businesses in the east side industrial area. Texas Tech University and Lubbock Christian University are also located in the area.The American Wind Power Center and Museum is also located minutes away. Additional area attractions include downtown Lubbock Depot District, Science Spectrum & Omni Theater and Buffalo Springs Lake.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests of this Lubbock, TX hotel can take advantage of free local calls and will enjoy the large indoor pool, hot tub and sundeck. The fitness center includes a treadmill, universal gym and stair climber to help guests stay fit on the road.Business travelers will appreciate the speakerphones and access to copy and fax services.All guest rooms at this Lubbock hotel feature refrigerators, microwaves, cable television with HBO, large desks, hair dryers, sofa sleepers, irons and ironing boards.Suites with two rooms or whirlpool bathtubs are also available. The two-room suite has a kitchenette with living area, separate bedroom and large vanity and bathroom. These suites are ideal for families, business executives needing extra work space or long-term guests. The whirlpool suites will put guests in a romantic mood during a weekend stay, or give that hardworking business traveler a stress-reducing evening prior to another hard day of work.The perfect location and convenient access to area attractions makes the Comfort Inn & Suites hotel a great place for business and leisure travelers in the Lubbock, Texas area. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 5828 Interstate 27, Lubbock, TX 79404-5100
Region: United States > Texas > Lubbock
Price Range: RM244 - RM510 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 66
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Lubbock
Comfort Inn Lubbock
Lubbock Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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Pflugerville, Texas
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are much better choices in Lubbock”
kristellb2017, 4 Mar 2017 | Read review
“Make sure your room doesn't smell musty”
ccera, 26 Jul 2016 | Read review
“Stay at a hotel that has WiFi that works. This hotel did not have WiFi that worked properly.”
Timata1, 27 Apr 2016 | Read review
“Room 137 is a suite.”
ericg0wins, 24 Apr 2016 | Read review
“Easy accessability to the interstate”
colleenw10, 15 Dec 2015 | Read review
5 of 5