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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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323 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Lubbock
Reviewed 2 weeks ago

Kudos to the breakfast people @lawsuits. Larry and Lakeisha "jolly" maintain a healthy breakfast to start the day off right. Front desk people rana, alex and Greg are very professional, hospitable and friendly always smiling. Housekeeper Tammie always made sure if I needed anything that she would take care of it right away. Very pleasant stay and pet friendly is...

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Helpful?
Thank Rachel p
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! Our team was so happy that you picked our hotel for your last stay in Lubbock! We hope to see you again the next time you need lodging in Lubbock!

A TripAdvisor Member
Kerrville, Texas
Level Contributor
8 reviews
4 hotel reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

This is my 4th stay at La Quinta in Lubbock. It's a wonderful hotel, attractive and clean. It's an older building but has been very well kept. The staff is great. There's a place to take dogs. The food is ok, but I wish they'd add scrambled eggs

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Thank A TripAdvisor Member
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your posting. We have some Great news! We are getting a renovation starting this month and later on this year we will have a Hot Breakfast to offer our guest! We are very excited about the renovation and we hope to see you again the next time you are in Lubbock!

Turlock, California
Reviewed 3 weeks ago

This is a great place to stay. Easy access to main highways. Close to Hospitals. Wonder place to stay with pets. They have a nice pet area with waste disposal bags and trash can. I would stay there again.

Review collected in partnership with La Quinta
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Thank michellemB9995AD
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! We hope to see your and your pets the next time you come to Lubbock!

Austin, Texas
Reviewed 4 weeks ago

We've stayed here often, but this three-night stay was the best. The check-in was efficient, and we were on the first floor, as requested. The breakfast was great. The staff were excellent throughout our stay. Check-out was also efficient. I can't recommend this location too enthusiastically. If in Lubbock, stay here; you will appreciate the way you're treated!

Review collected in partnership with La Quinta
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Helpful?
Thank stefan78749
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! I will make sure that we read your comment during our morning meeting to our crew! We hope to see you again the next time you come to Lubbock.

Reviewed 20 December 2016 via mobile

After quickly checking out of one LaQuinta for a horrible room and experience we tried another one. Night staff was friendly and imformed us on renovations that you could see. Room was not very clean. Crumbs were in chair, stains on bed, bathroom didn't look clean. Breakfast was provided but nothing special.

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Helpful?
Thank Travel_love222
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

I am very sorry to hear of the experience you had while stay with us and for the issue's you had already gone trough at the previous Laquinta. I would love to hear from you on which room you stayed in so I can address the correct room attendant. We appreciate your feedback and hope you will give us another...

Reviewed 19 December 2016

I loved the fact that this hotel has a warmth to it as you walk in out of the cold. The staff is friendly, rooms are clean and ease of access is great!! I would definitely stay here again even if it was for leisure or business.

Review collected in partnership with La Quinta
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Helpful?
Thank Tracey N
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments! We look forward to seeing you the next time you come to Lubbock!

Reviewed 18 December 2016 via mobile

Last two weeks staying there I had to call in every night just to have my room cleaned and still was not cleaned the next day when I came back to work. Very frustrating, also they do not have any washing facilities

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Thank Hudude
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

I would like to start by saying thank you for your feedback. I am sorry to hear of the experience you had while staying with us. I have spoken with the room attendant and will be doing follow up coaching with her to insure we do not have this continue in the future. We would love for you to give...

Cedar Park
Reviewed 16 December 2016 via mobile

Always the best! Comfortable room. Wonderful Lobby area and Arboretum. Great breakfast served. A great place to stay in Lubbock, Texas. We stay here every time we visit Lubbock and have always found the same quality.

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Helpful?
Thank James N
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for you share your experience while here. We have worked hard to keep the LaQuinta standard here in Lubbock. We look forward to seeing you again.

Murphy, United States
Reviewed 13 December 2016

Issues with security and cleanliness. Front desk did not verify my ID when creating and issuing a duplicate key for one of my 2 rooms. The other room was mistakingly checked out of the system a day early. This caused a 2am entry into the room by another guest mistakingly checked into our room. Our rooms were not cleaned after...

Review collected in partnership with La Quinta
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Helpful?
Thank marisolg276
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting. I am going to personally address your concerns with my staff. Safety and security of our guest are top priorities at my hotel. I will make sure that my staff understands where they failed in this area and make sure they understand that this will not be tolerated moving forward. Once again thank...

Midland, Texas
Reviewed 9 December 2016

This is the second stay at this hotel. The first time was 2 years ago. Both times have been good. It is very reasonably priced. The room was clean and a very comfortable bed. The hotel staff are very friendly. I will stay there again when I go to Lubbock.

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Helpful?
Thank Charlotte G
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting. We hope to see you again the next time you come to Lubbock.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: RM356 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Lubbock West Medical Center staff and other travellers.
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22 days ago
22 days ago
Carrollton, Texas

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Questions? Get answers from La Quinta Inn & Suites Lubbock West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor to avoid night and breakfast noise”
 of 5 bubbles HeatherA10, 17 Oct 2016 | Read review
“Other than the barking dog on the top floor there was no disturbing noise.”
 of 5 bubbles vickiel219, 24 Sep 2016 | Read review
“Only stayed one night and on the ground floor which was fine.”
 of 5 bubbles neilajones, 8 Sep 2016 | Read review
“If you are a late sleeper, ask for a room away from the breakfast area.”
 of 5 bubbles BornToDrive214, 18 Jan 2016 | Read review
“Get there early to ensure a parking space.”
 of 5 bubbles robertsG8019XM, 12 Aug 2015 | Read review
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