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09/04/2017 10/04/2017
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    Extended Stay America - Lubbock - Southwest

    4802 South Loop 289, Lubbock, TX 79414
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    US$90*View Deal
    US$90*View Deal
    Traveller (9)
    Room & Suite (7)
    Dining (1)
    Overview

    • Excellent40%
    • Very good5%
    • Average15%
    • Poor15%
    • Terrible25%
    Travellers talk about
    “nick” (6 reviews)
    Free Wifi
    Free Parking
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Lubbock - Southwest
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Reviewed 15 February 2017 via mobile

    I'm writing my review mostly to talk about how amazing the staff is here! Everyone made sure our visit was great especially Nick! He went above and beyond. We will definitely be back next time we are in the area!More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Lubbock - Southwest

    The team and I appreciate your feedback. It is fulfilling to read your satisfaction with the great customer service our staff provided. I will inform them to keep up the great work assisting guests. Thank you again for sharing your experience with us. We would...

    Reviewed 11 February 2017

    In Lubbock for day surgery, so stayed overnight. Hubby is handicapped and slept on and off the rest of the day. Nick and Feticia were great getting us in early and checking on us. Very friendly. Clean room, very comfortable, big refridge, employees all very...More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Lubbock - Southwest

    I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that Nick and Leticia were able to take care great care of you. Thank you again for sharing your experience with us. We would...

    Reviewed 3 February 2017 via mobile

    My family had to come in on a family emergency had to find a place to stay. Nick made us feel welcome and like family. He helped us find our way around town. The rooms where clean and wonderful. Looking forward to going back.More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Lubbock - Southwest

    The team and I appreciate your remarks. I'm so pleased to hear that you were welcomed well at our hotel and your room accommodations were clean to your satisfaction. Thank you again for your review. We look forward to seeing you in the future, should...

    Reviewed 31 January 2017

    Nick was great and made us feel more like guests and not customers. Location is right near shopping and different restaurants. It was easy to find and right near south loop, so we could get to where we needed too. Enjoyed our time here and...More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Lubbock - Southwest

    Your feedback is important. Thank your for your comments. We appreciate your kind words regarding our convenient location, our customer service, and that you would recommend our hotel based on your pleasant experience. Thank you again for sharing your experience with us. We would love...

    Reviewed 28 January 2017

    I had a really great experiences staying here. I will be back. Nick was awesome, and went above and beyond to make sure my stay was perfect. It's rare to see customer service like that anymore, but you can tell Nick genuinely cared.More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Lubbock - Southwest

    We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you were well accommodated by our staff. Nick will be informed on what an excellent job he is doing. Thank you again for...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Photos
    Traveller (9)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (2)
    Nearby
    Nearby Restaurants
    Rudy's Country Store and Bar-B-Q
    159 reviews
    .47 km away
    Texas Roadhouse
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    .12 km away
    Chuy's
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    .25 km away
    Rockfish Seafood Grill
    81 reviews
    .74 km away
    Nearby Attractions
    Science Spectrum Museum
    202 reviews
    3.54 km away
    Lubbock Veterans Memorial
    5 reviews
    2.12 km away
    Trapped! Escape the Room
    38 reviews
    2.63 km away
    Lubbock Panic Room
    20 reviews
    2.42 km away
    Questions & Answers
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    Room Tips
    "easy access for handicap."
    NevRsetL4less, 1 month agoRead review
    "Nick will help you with anything you need"
    Zachary G, 2 months agoRead review
    "Use Priceline to get a good price"
    Fernando P, 3 months agoRead review
    "Don't stay here. Terrible Management"
    Smcd5567, 4 months agoRead review
    "Book online or over the phone, never in person, unless you are white!"
    Laura G, 5 months agoRead review
    "Hotel seemed to be used by construction crews based on the vehicles parked and workers hanging out. And, that..."
    Joel C, 8 months agoRead review
    "Do not stay here - dirty ......"
    Richard E, 11 months agoRead review
    "3rd floor was very peaceful"
    bill l, over a year agoRead review
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