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TownePlace Suites Lubbock

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 1 week ago via mobile

Wanted to get away for the weekend. Went to lubbock and stayed at the town place suites out on the loop. Checked in and got in the room. It was nice and clean. Went to go sit by the pool but the gate was locked. Looked in and the pool was filthy. Looks like it hasnt been cleaned in awhile....

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Helpful?
Thank Barry B
MattLAGM, Manager at TownePlace Suites Lubbock, responded to this review

Dear Barry B, Thank you for taking the time to complete a trip advisor review in regards to your recent stay at our TownePlace Suites in Lubbock. As a valued patron and reviewer, we see that while we served you well in room cleanliness and upkeep you indicated your frustration regarding the breakfast on Easter morning and the condition of...

Coppell, Texas
Reviewed 4 weeks ago via mobile

We stayed here before the Garth Brooks conference. The managers at the front desk are very friendly and helpful (if they had not been so nice, this might have dropped to 2 stars). Our room smelled a little musty and the AC was not working well. Fortunately they had another room available so we switched in the middle of the...

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Helpful?
Thank Lynn_Lyon
MattLAGM, Manager at TownePlace Suites Lubbock, responded to this review

Dear Lynn_Lyon, Thank you for taking the time to complete a trip advisor review in regards to your recent stay at our TownePlace Suites in Lubbock. As a valued patron and reviewer, we see that while we served you well in our customer service there is room for improvement based on your feedback. I saw that you rated your experience...

Marianna, Florida
Reviewed 4 weeks ago

2 adults stayed 4 nights and it was a decent stay. Rooms are dated and slightly worn, but somewhat expected since it is designed for long-term stay. Bed was comfortable (queen), bathroom decent sized, large closet. Our room was on the front which had a lot of highway noise. AC can be put on constant fan and that helped some....

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Helpful?
Thank Karan D
MattLAGM, Manager at TownePlace Suites Lubbock, responded to this review

Dear Karan D, Thank you for taking the time to complete a trip advisor review in regards to your recent stay at our TownePlace Suites in Lubbock. As a valued patron and reviewer, we see that while we served you well in our customer service there is room for improvement based on your feedback. I saw that you rated your...

Reviewed 12 February 2017 via mobile

Stayed here many nights while my mom was in the hospital. Brittany took the time to ask about mom each time I checked in. She remembered me and cared. You can't buy that kind of service and compassion with all the money in the world. Rooms are nice and very comfortable too. Made a trying experience so much better.

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Helpful?
Thank StaciR619
West Palm Beach, Florida
Reviewed 22 January 2017

Brittany was very helpful from the beginning of our stay till the ending. She has great customer service and inlike all of the employees there I always see her working and not just standing around. It has been a pleasure staying at this hotel. I would def recommend people to stay here.If I was ever in Texas again I would...

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Helpful?
Thank cynthiab201289
Artesia, New Mexico
Reviewed 18 January 2017

I recently spend a night at the TownePlace Suites prior to a medical surgery for my eyes at Texas Tech University Hospital. Since I needed to be at the hospital early I chose to stay at this hotel. The hotel is clean and well maintained. My room was in very good shape and relatively large. I normally stay at hotels...

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Thank grog426
Reviewed 18 December 2016 via mobile

We stayed here while taking a tour of Texas Tech and we enjoyed our stay. The bedroom was quite and it had enough room for the three of us. This location is also close to the school and close to some really good restaurants. Considering it was a long drive for us, it was nice to find a welcoming hotel.

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Thank EastTexan1
Allen, Texas
Reviewed 29 November 2016

Very good place to stay. Nice front desk staff that are knowledgeable of the area. The breakfast staff is very good. The rooms are nice size and have a small kitchen. it is limited as to what you can do, but it is nice for a traveler. Nice refrigerator. The bed is ok - not bad but not good. The...

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Thank Howard H
Belton, Texas
Reviewed 22 November 2016 via mobile

We stayed one night here during our travel to New Mexico. Room was nice and clean. Comfortable room layout with small stove and refrigerator. Included breakfast that was topical of most free breakfast at hotels (okay). We would stay here again.

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Thank Dan D
Albuquerque, New Mexico
Reviewed 29 October 2016 via mobile

Nice staff, safe parking, the hotel is a little dated, carpet furniture and paint out of date, but it is kept clean. Lumpy mattress... must be updated! Breakfast is free and good. Close to college and food/drinks...ask for a room not facing freeway, it should be quieter.

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Helpful?
Thank Sueboren
Krista H, Manager at TownePlace Suites Lubbock, responded to this review

Thank you so much for telling us about your experience at our property. I will be sure to let housekeeping, breakfast, and the rest of the crew know about your positive comments on their cleanliness and customer service. Please feel free to call us directly at 806-799-6226 the next time you are coming in so we can get you blocked...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The TownePlace Suites Lubbock, TX hotel by Marriott offers the comforts of home for extended stay guests with a soothing, modern look in newly renovated all-suite Lubbock lodging. The preferred choice among extended stay hotels in Lubbock, TX, our spacious studio suites feature fully equipped kitchens and flat screen HD TVs. The TownePlace Suites Marriott is a pet-friendly hotel with on-site laundry and a fitness center to make guests feel at home. For Lubbock, TX hotels, our location makes getting to Texas Tech University, Medical District and shopping at South Plains Mall or Canyon West quick and easy. The Buddy Holly Center and the Science Spectrum Museum are also near this all-suite hotel in Lubbock, Texas ... more   less 

Additional Information about TownePlace Suites Lubbock

Address: 5310 W Loop 289, Lubbock, TX 79424-1142
Region: United States > Texas > Lubbock
Price Range: RM475 - RM710 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Lubbock 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Towneplace Suites Lubbock Hotel Lubbock
Lubbock Towneplace Suites
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Questions & Answers

Questions? Get answers from TownePlace Suites Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front get a lot of highway noise.”
KaranD295, 26 Mar 2017 | Read review
“The suites are the best you don't hear much.”
cynthiab201289, 21 Jan 2017 | Read review
“Noise from Loop 289 might be a little high for front rooms”
grog426, 17 Jan 2017 | Read review
“get a room on the backside - evidently it is quieter as i had no problems with noise.”
howardh232, 29 Nov 2016 | Read review
“If you like a pool view, request...”
Beachluvinfamily, 17 Aug 2016 | Read review
5 of 5